1/5 Jayson G. 6 years ago on Google
Check-in
3
Dec
and
out
6
Dec
2018.
No
issue
with
the
hotel
till
6
Dec
4:45AM
when
someone
opened
my
door
while
I
was
sleeping.
I
immediately
woke
up
then
someone
closed
back
the
door.
I
immediately
double
lock
the
door,
observe
and
went
back
to
sleep.
Before
breakfast
I
reported
it
to
the
front
desk.
I
told
them
to
review
the
CCTV
and
identify
who
opened
my
door
during
that
time.
They
told
me
that
only
the
manager
has
access
to
CCTV.
I
demanded
explanation
and
investigation
but
was
ignored
by
them.
One
of
the
staff
even
mentioned
that
I
was
just
a
walk-in
customer.
The
staff
did
not
handle
the
situation
well.
I
told
them
that
it
could
be
a
security
issue.
Who
opened
my
door
remains
a
mystery.
It
could
be
one
of
their
cleaner
and
accidentally
opened
my
door
by
mistake.
It
could
be
a
bad
guy
who
wants
to
get
something
in
my
room.
In
short
the
staff
failed
to
verify
the
incident.
I'll
be
worried
next
time
and
avoid
this
hotel.
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