Visitor Reviews


Frequently mentioned in reviews: hotel (9) staff (6) door (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Fire W. 5 years ago on Google • 35 reviews
    {"0":"The hotel is new & clean. But the room and toilet is very small like can only fit 2 people in it. The room just to compact tight squeezy feel. Also, it has a musty moldy smell coming from the vent. The lighting is a bit too dim. Nevertheless, breakfast was great & located exactly at kuala belait town where have rows of shophouse selling stuff & retaurant. The staff was friendly but they keep on \ud83d\udc40\ud83d\udc40\ud83d\udc40 staring at u (weird). Overall, okay hotel to stay in. \u263a","2":["0","228"]}
    2 people found this review helpful 👍

  • 1/5 Jayson G. 6 years ago on Google
    Check-in 3 Dec and out 6 Dec 2018. No issue with the hotel till 6 Dec 4:45AM when someone opened my door while I was sleeping. I immediately woke up then someone closed back the door. I immediately double lock the door, observe and went back to sleep. Before breakfast I reported it to the front desk. I told them to review the CCTV and identify who opened my door during that time. They told me that only the manager has access to CCTV. I demanded explanation and investigation but was ignored by them. One of the staff even mentioned that I was just a walk-in customer. The staff did not handle the situation well. I told them that it could be a security issue. Who opened my door remains a mystery. It could be one of their cleaner and accidentally opened my door by mistake. It could be a bad guy who wants to get something in my room. In short the staff failed to verify the incident. I'll be worried next time and avoid this hotel.
    1 person found this review helpful 👍

  • 5/5 Sergiy 2 years ago on Google • 37 reviews
    {"0":"Nice place to stay. Friendly staff. Always help on any issue. Rooms a small, but comfort and clean. I been stayed this hotel over 10 times and never had any issues. Thank you Keoja Hotel for hospitality.","2":["0","203"]}

  • 5/5 elhadjiyob 2 years ago on Google
    In the middle of Kuala Belait city. Easy access for food and walking distance to mosque and government buildings.

  • 5/5 Andy B. 3 years ago on Google
    Stayed here a few times and always a friendly atmosphere. I've stayed as a normal guest and during quarantine. Very nice hotel and excellent location

  • 5/5 SYAQIR A. 4 years ago on Google
    Good hotel to stay. Clean and quiet. Staff are friendly. Breakfast not much choices. Overall ok.

  • 5/5 Gobi N. 5 years ago on Google
    Nice and clean, many eateries around here, hotel menu limited though

  • 5/5 Arvind C. 3 years ago on Google
    Fully hygienic and best place to Live in this pandemic !

  • 4/5 Sim Wan H. 5 years ago on Google
    Decent Hotel in middle of Kuala Belait. However needs warmer water for shower..

  • 3/5 David G. 2 years ago on Google
    Hotel has seen better days. Food was good although knives perculiar to say the least. Bed very hard .

  • 2/5 Suhana Abd R. 2 years ago on Google
    The location very strategic.. in Kuala Belait town.. just walking distance to find restaurants likes kfc, kaizen, buccaneer, etc. The bed very hard, the wifi sucks..

  • 3/5 Andrew H. 1 year ago on Google
    Very clean. Bit dated. Good service. Breakfast excelent

  • 4/5 Sorab T. 2 years ago on Google
    Good place with clean rooms and good WiFi. Good option when it comes to hotels was booked by my company to stay here.

  • 5/5 Laxman K. 1 year ago on Google • 4 reviews
    Amazing hotel!! Good staff!! Nice food!!


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