1/5 Vivek Joshi (. 8 months ago on Google
Even
though
New
Uday
Bhuvan
is
in
a
good
location
in
Belagavi,
the
quality
of
rooms
and
service
is
poor.
We
had
following
positives
and
negatives:
negative:
1.
The
bedsheets,
pillow
covers
and
towels
do
not
look
clean.
They
may
be
too
aged
or
not
correctly
washed.
They
are
full
of
yellow
and
brown
stains.
Also,
some
strange
smell
in
the
room,
similar
to
the
fungus
on
the
bed.
2.
The
bathroom
ceiling
was
leaking.
The
water
from
upper
bathroom
was
seeping
into
lower
bathroom,
and
the
dripped
on
our
body
when
we
were
brushing/toileting/bathing.
We
called
reception
regarding
this,
the
person
at
the
reception
said
"OK"
and
hung
the
phone.
There
was
no
action
taken
about
this.
3.
Cockroaches
roaming
around
on
the
bed.
4.
Rates
are
confusing
and
manipulated.
When
I
called
for
reservation,
the
guy
gave
me
a
rate
estimate
for
our
rooms.
Also,
on
the
previous
day,
he
gave
a
lower
total
estimate.
However,
when
we
checked
out
on
the
next
day,
he
gave
a
total
bill
which
was
much
higher.
We
mentioned
that
we
had
discussed
the
rates
with
the
other
person,
he
acted
that
he
is
trying
to
call
the
other
guy,
and
not
able
to
connect.
After
this
drama
however
he
argued
that
our
rooms
were
deluxe
rooms,
and
that
the
rates
are
fixed
as
displayed
on
the
card
in
the
front,
and
refused
to
stick
to
the
estimate
given
by
other
person.
We
also
mentioned
about
bathroom
leaks,
and
he
had
no
reply,
and
rudely
kept
doing
other
work.
We
were
getting
delayed
for
our
next
destination,
so
we
paid
as
per
his
bill
and
left.
positive:
1.
location
is
close
to
all
the
shopping
and
transportation
etc.
2.
complimentary
breakfast
and
coffee
was
good.
Overall
disappointed
with
the
experience.
They
need
some
lessons
about
cleanliness,
service
and
honesty.
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