KFC image

KFC

Restaurant Fast food restaurant

One of the Most Revieweds in Wehera


Address

F9J6+G64, Colombo Rd, Kurunegala, Sri Lanka

Contact

+94 115 532 532

Price rating

$$ $$

Rating on Google Maps

3.80 (2.2K reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 10 pm
  • Sunday: 10 am to 10 pm
  • Monday: 10 am to 10 pm
  • Tuesday: 10 am to 10 pm
  • Wednesday: 10 am to 10 pm
  • Thursday: 10 am to 10 pm
  • Friday: 10 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: service (32) time (16) good (15) staff (14) quality (12) clean (12) Good (12) customer (12) order (10) outlet (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Abdul H. 1 year ago on Google • 32 reviews
    Food quality and services are too good. But here there is a high temperature environment..!
    5 people found this review helpful 👍

  • 3/5 Tharusha S. 2 years ago on Google
    Inside view is beautiful.Nice place with parking space. I cannot remember the last time that I had a KFC. The food was served hot and the chicken was definitely spicy! The portions were average in size and the restaurant, on the whole, was clean. Good place to have a quick snack. But had to wait till they cook.
    4 people found this review helpful 👍

  • 3/5 Tharidu W. 1 year ago on Google • 45 reviews
    Customer service must be improve. Play area isn’t clean. They should think more about Maintenance the quality of the place. Foods are good and delicious.
    3 people found this review helpful 👍

  • 1/5 Amila k. 10 months ago on Google
    Most frustrating experience in KFC Kurunegala, yesterday Picture shows the lettuce condition even I went yesterday to buy a vege burger and stay waiting until 30min I think because it has already ready to go but no one there to serve it from the counter to me. Because of that food is very cold. Then the Pepsi is so flat even no cool Need to repair the machine I think because they put ice separately and couldn’t put ice into my drink The service is very bad but there are much staff to do so. This will ruin your reputation KFC Please get to attention and fix these issues because anyhow we love to visit KFC
    3 people found this review helpful 👍

  • 4/5 Patnarin W. 7 months ago on Google • 436 reviews
    The Caribbean rice was good. Not spicy as told. Doubler decker was great.

  • 3/5 Divyath F. 3 months ago on Google • 42 reviews New
    Love KFC, but the experience at KFC Kurunagala disappointed me. The crispy chicken and Sawan combo were good as always, with a nice taste. Being a KFC lover, I've visited multiple times, but unfortunately, the customer service at the Kurunagala outlet has been consistently unsatisfactory. The food quality remains high, but the service needs improvement – a letdown for a loyal customer.
    2 people found this review helpful 👍

  • 2/5 Mohomed S. 3 years ago on Google
    The customer service is very poor. It is highly recommended to use the pickup order if you are ordering takeaway because if you went there and order for takeaway they will spend the whole day for preparing the order ( Experienced Several times ). Even though if you went for the dine in, it is also very poor service. They are spending very lot of time in preparing food. It is not recommended for a quick bite. If you have lot of time then you can visit this place. 🙏🙏
    2 people found this review helpful 👍

  • 1/5 Radeesha H. 9 months ago on Google
    Poor customer service. We wait 1hour to take a KFC biryani..dont west your time.
    2 people found this review helpful 👍

  • 4/5 amith g. 2 months ago on Google • 17 reviews New
    Staff is not friendly and bad service, Always had to ask for tomato sauce and tissues,foods are tasty but number of items are less ,few selections.
    1 person found this review helpful 👍

  • 1/5 Best Cabs N. 4 months ago on Google • 8 reviews
    We came to get an offer in Kurunegala branch but they said it’s not available. If it’s not available don’t advertise or don’t send massages to phones. Don’t waste our time. Kindly request don’t waste our time.
    1 person found this review helpful 👍

  • 1/5 Prabath G. 3 years ago on Google
    Not satisfied with food quality and service. The staff is busy all the time but there is no proper coordination. I would not recommend this KFC outlet to anyone.
    1 person found this review helpful 👍

  • 2/5 Sachintha D. 1 year ago on Google
    Customer service need to be improved .. fantastic tastiest and food display is not bad.. also i enjoy my order very well after receiving it
    1 person found this review helpful 👍

  • 1/5 Hesh T. 2 years ago on Google
    4 peaces chicken bucket is very unfair for the price. It contains very small 4 peaces. So don't do that for customers. They spend 1290 for it. So give some reason to that price.
    1 person found this review helpful 👍

  • 4/5 Kelum E. 3 years ago on Google
    Xmas Sawan Combo ✌️
    1 person found this review helpful 👍

  • 5/5 rameez s. 2 years ago on Google
    Very Good Service kudos to manager
    1 person found this review helpful 👍

  • 3/5 Hiran R. 3 years ago on Google
    It’s KFC so taste wise it’s not so different from any other place. But would be nice if they could relook at the seating arrangement inside
    1 person found this review helpful 👍

  • 1/5 Charith M. 3 years ago on Google
    Poor services. Poor caring staff. Desk are not cleaned. We are waiting so many minutes for clean this dustbin. I think this is the worst KFC ever. Dont go there.
    1 person found this review helpful 👍

  • 1/5 Ganesh W. 2 years ago on Google
    They are so filthy. The washroom is just like a public lavatory. Water is leaking. No tissues. Also in the menu they have only large rice. No regular. The difference is there are two pieces of chicken in the large and one in regular. If they have large why can’t they offer regular. Overall the outlet is not clean at all like any other KFC outlet
    1 person found this review helpful 👍

  • 2/5 Imad A. 2 years ago on Google
    Bad service.. provided only 1 plate for 10pax and had to wait in queue for 10min to get 1 more.. washrooms are not maintained well enough too.
    1 person found this review helpful 👍

  • 5/5 R I F A I I. 1 year ago on Google
    Superb But Chicken pieces are small taste wise Good Amazing Food Thn Q ♥️
    1 person found this review helpful 👍

  • 4/5 Nisal S. 1 year ago on Google
    Delicious meal kit for small hungry👌
    1 person found this review helpful 👍

  • 4/5 Amantha S. 3 years ago on Google
    Place is good. Nice and clean. More crowded sometimes. Lovely environment. But sometimes the service is very slow
    1 person found this review helpful 👍

  • 1/5 kapila g. 3 years ago on Google
    I visit this place on 2days ago. At the time I have to wait more than 20 minutes for my order. I ordered a dine in menu but they give me after parcel it. When I ask she took a tray and hand over it to me. Then I try to eat source isn't there. I have to go down and take it by myself. Then I noticed they don't give me paper serviette as well as above. 3rd time I go there to take it. I was ask to buy ice-cream they reply me they don't have it. Earlier this was great but now Im very disappointed about them. I try to give my feedback there survey but after ratings are fill with negative comments I can't proceed it on the survey. I have screenshot on that error. Go and check this..... You can feel what I say.
    1 person found this review helpful 👍

  • 1/5 Vidusanka l. 3 years ago on Google
    Price of the both foods are very high. This most suitable for high class people. Not abot middle class.
    1 person found this review helpful 👍

  • 3/5 Nimmana D. 3 years ago on Google
    Service and quality of food has gotten worse overtime. Wouldn't recommend dine-in.
    1 person found this review helpful 👍

  • 5/5 Supun D. 1 month ago on Google • 39 reviews New
    KFC is a global chicken restaurant brand with a rich, decades-long history of success and innovation. It all started with one cook, Colonel Harland Sanders, who created a finger lickin' good recipe more than 75 years ago—a list of 11 secret herbs and spices scratched out on the back of his kitchen door. kurunegala 💯 good 👍 foods 💯

  • 5/5 Ravindu L. 1 month ago on Google • 33 reviews New
    Tasty 🍔 Recommended

  • 1/5 kush m. 1 month ago on Google • 5 reviews New
    Bad food , bad service, not clean as well

  • 5/5 Silumina Printers Pvt L. 3 years ago on Google
    Good

  • 4/5 Ishara T. 1 year ago on Google
    Same as other KFC restaurants.

  • 1/5 Samitha D. 1 year ago on Google
    Worst KFC outlet ever. They are displaying kiddies meal menu but when asking, their reply was kiddies meal not available

  • 3/5 NOOR MOHAMMED RIZWAN M. 1 year ago on Google
    Good food can be less appealing if it's made even worse by slow and inattentive staff.

  • 3/5 Sohan G. 1 year ago on Google
    Typical KFC experience. The upper floor was closed for some reason and few customers had to wait till a table was cleared.

  • 3/5 Tharindu J. 1 year ago on Google
    Two stored kfc. But didnt feel much better atmosphere when entering. Upper floor hadnt enough airconditioning so upper floor was hot.

  • 1/5 Dimuthu G. 3 years ago on Google
    Very poor service, just kept a trainee for customer handling and everything, and credit card facilities are not working, and they dont have changed money.... Also came here with gift vouchers which cargills say redeemed from KFC, but yet the system stuck and not working... Can not even give a one star ranking.... Also I have viewed other consumer reviews, these are same,,, which means management took no actions to implement this outlet from this poor condition.... Totally disappointed..😶

  • 4/5 Prasanna Subanu J. 1 year ago on Google
    Food is fine. Very fast service. The staff also fine. But need more space in the dining area.

  • 5/5 Navindu A. 1 year ago on Google
    Place is very calm and clean. A beautiful place with nice attraction to the children too.

  • 1/5 Kaushalya W. 1 year ago on Google
    KFC Kurunegala, Date 22.09.2022 Duration 2030h-2145h Chairs were kept on the stairs.blocked the access to upstairs by 2030h,The floor was not wet either.This was done with no notice at all. Why we bring kids there is to play have fun and food. Finally my kids came out with tears because they could not enjoy at all. Offed the lights while we were having food there. Offed the lights at children play area so the kids could not play. Hand-wash bottle was empty could not wash hands. Simply it's a poor place now.

  • 5/5 Arjun W. 3 years ago on Google
    Food is Good😁

  • 4/5 Christian R. 3 years ago on Google
    Still not 5 star ,,, I m satisfied but far away from been delighting.

  • 5/5 LAHIRU J. 3 years ago on Google
    A+

  • 5/5 Chalitha Randika M. 2 years ago on Google
    Place with good food and quality service. Can dinein takeaway and deliver. Fit for family gatherings. Play area is also available for the kids

  • 5/5 Chandana R. 1 year ago on Google
    A very good place to take a meal or a snack.I give it a 11 out of 10😊

  • 3/5 Samantha A. 2 years ago on Google
    Kfc basic outlet. They offer great service before. It seems Now they are looking for cost cutting. Today i bought few stuff. No salad dish and extra item for rice. No paper plate for hotdrumlet. They lose quality by missed caring small things

  • 5/5 MOHAMED R. 3 years ago on Google
    Very nice place

  • 1/5 Oshan Duminda H. 1 year ago on Google
    Customer service is very poor. Cleanliness needs to improve. Totally unsatisfied with the service the deliver now. They used to be good but now it's really bad.

  • 5/5 Dilshan K. 3 years ago on Google
    Great.love it.

  • 1/5 Akila S. 3 years ago on Google
    I bought 6 burgers each for 550 LKR.those burgers only have bun and small chicken pcs.no any sause or mayonnaise or vegeis.when i asked about it they told sir, මේකට තමයි බර්ගර් කියන්නෙ.🤪🤣 lol...now im gonna introduce this new burger item in social media.because i have the full video clip about this case 😊

  • 3/5 Nehmatulla K. 1 year ago on Google
    Not bad but there are better restaurants around

  • 3/5 Isuru K. 1 year ago on Google
    It was a good place years ago. But currently, it's not as previously. also, hot inside and the service is not great. what they displayed on boards is not available in offers. The chicken is dry. Not recommend the place.

  • 4/5 sachinthaka m. 3 years ago on Google
    Your food is excellent. Keep it up..👍

  • 5/5 Ajas S. 3 years ago on Google
    Friendly staff nice location to dine in

  • 4/5 Suresh M. 3 years ago on Google
    Located in the heart of the city and convenient parking available

  • 3/5 Ruchira G. 6 months ago on Google
    Today food taste ok, time taken reasonable, but they missed 1 item i ordered. It happens when it's having some rush, but the staff must be consider about the order. We realised when our kids asking where's french fries 🍟 that we ordered? I can't turned back because at that time i drove about 30km away. We trust KFC, that's why we didn't check our order with the bill. Please be kind enough to pay more attention with the orders, i may only 1 customer to you, but i worth our child's happiness more than anything 🙏🙏🙏

  • 3/5 Randike M. 10 months ago on Google
    Crispy Chicken is not follows the standards. ( very thick mixture ) Very crowed place and serving needs to be improved 👌 Parking space available. There is only one common washroom for all. Even in there the sink tap also broken. AC also not enough.

  • 1/5 chandika b. 7 months ago on Google
    There loads of space for improvement,staff must have been tired I was there at 10pm, floors not cleaned properly, toilet smells like a public toilet, nothing about customer care.. Take it or leave attitude.. Hope there kitchen, s clean😏

  • 4/5 Asith W. 3 years ago on Google
    In lunch hours and pass lunch hours you can experience tipical kfc busy counter experience and messed up orders. Anyway staff is okay, looks like they trying their best to provide a good service to everyone. Toilets are clean. There no play for kids area I guess.

  • 2/5 Vimukthi B. 3 years ago on Google
    Two story building with inadequate parking at the basement. Service not satisfactory. Infrequently cleaned washrooms. Usually inadequate staff causing frequent queues.

  • 2/5 Thilini W. 3 months ago on Google New
    I ate kafc after 1 year from SL. But now it's food quality very low. I ate biryani, and I got onion sambal also. Onion sambal is a very old one. Biriyani quality is also very low level. And that outlet is not clean properly.

  • 4/5 brave_heart _. 3 years ago on Google
    First......All KFC are same no different then other KFC. But Kurunegala KFC is Best for customer service. They're crew are very Good And there is an underground parking. And lot's of tables for dine in.

  • 1/5 kasun f. 3 years ago on Google
    Poor service. Unprofessional staff. Food taste and quality was so bad. It doesn't even feel like a multinational company. Gave unprinted plastic cups to use for drinks

  • 5/5 Vihanga A. 3 years ago on Google
    Yummy 😋

  • 1/5 Asiri D. 2 years ago on Google
    Dear KFC, If you can not handle your online ordering process please stop that. Today I ordered 3 big boss burgers through online and they got delivered after 2 hrs. Funny thing is after placing the order online I had to call the outlet and ask whether it's been dispatched or not. Please learn from a franchise like Pizza hut on how to handle the online ordering process or just STOP it.

  • 5/5 Ashan L. S. 3 years ago on Google
    ❤️

  • 3/5 Nishantha H. 3 years ago on Google
    Reasonable but not satisfied. Takes lots of time to deliver the orders.

  • 1/5 D. Chathuranga P. 3 years ago on Google
    Bad small inside the restrurant... No A/C

  • 3/5 Jjayawardana T. 3 years ago on Google
    No rady enyrsnce at pace for moteries

  • 3/5 Tariq M. 3 years ago on Google
    Usual restaurant chain food. Only went there because I was pushed for time..

  • 1/5 Ruchira G. 3 years ago on Google
    it took so much time to complete order & We had to wait like 25 minutes to take some fried chickens.

  • 1/5 Thusitha B. 3 years ago on Google
    Low quality foods. Bad customer service.

  • 5/5 Kavindu R. 2 years ago on Google
    The location is nice and have a big parking lot.Food ia good.But there is no dessert menu when i visited.

  • 3/5 Menaka S. 3 years ago on Google
    Service 😥😥

  • 5/5 Kasun N. 3 years ago on Google
    Nice service

  • 2/5 Nadun D. 3 years ago on Google
    Poor customer service..

  • 3/5 Kasun S. 3 years ago on Google
    No alc ... FTTTTTTT fttttttt fttttttt disgusting

  • 3/5 Ranuka K. 3 years ago on Google
    Extremely slow service

  • 5/5 Bhashu N. 3 years ago on Google
    Great Service🤪

  • 1/5 mayomi d. 3 years ago on Google
    Not satisfied

  • 1/5 Rukshan n. 2 years ago on Google
    Service was bad. Ordered via the hotline about an hour before arrival. Had to stay about 30 mins in line waiting for the order. Under staffed place as well. Only one counter is functioning.

  • 5/5 Mayura Sri R. 3 years ago on Google
    Nice

  • 5/5 Meelan B. 2 years ago on Google
    Good portions worth every bit 🙌

  • 3/5 Riyazi S. 2 years ago on Google
    Service was fast but the staff don't seem very friendly...!!!

  • 5/5 Anjana P. 2 years ago on Google
    Fast service Tasty food Friendly any helpful service Clean environment What else to have in restaurant. Well done KFC kurunegala

  • 4/5 GK N. 2 years ago on Google
    Nice place have a meals. But customer service is little bit poor. They have to consider more about the customers

  • 4/5 Jeewaka L. 2 years ago on Google
    Good for the price.offer tasty food.But they had not turned on the ac and it was 1pm. May be covid situation is the reason as ac make the virus spread quickly.

  • 4/5 Afzal A. 2 years ago on Google
    Food was upto the standards. However the cleanliness is very poor and so many hygiene issues from the entrance to the tables. Plz lookin to the concerns and rectify

  • 3/5 Susantha K. 3 years ago on Google
    Your usual KFC nothing special

  • 1/5 Kushan K. 2 years ago on Google
    not clean at all you could wipe a line of dust on the tables and all and the staff isn't so friendly either. Not clean and i wouldn't ever eat there cause i could see the dust with mybown eyesz i will make sure to get a pic and post next time.

  • 5/5 Chaminda R. 3 years ago on Google
    Good

  • 4/5 Kisal N. 2 years ago on Google
    Not enough seating. Possibly due to the prevailing covid situation. The staff seems to be working extra hard. Cudos to them. 4 stars due to the seating issue. Otherwise flawless.

  • 5/5 Isuru J. 3 years ago on Google
    Good place to have a quick meal. Good and timely customer service is provided. Dinning area expands in two stories and it is spacious enough to accommodate a considerable crowd during busy time. However the provided in-house parking area is not adequate and since you might have to park in a near by open land.

  • 4/5 chaminda j. 2 years ago on Google
    Today also I visited. Very nice hospitality even under quarantine curfew.

  • 5/5 Saumi B. 2 years ago on Google
    Went to buy ice cream. But it is not available due to the pandemic

  • 5/5 mohamed a. 2 years ago on Google
    Very good service ❤️

  • 5/5 N and J's W. 2 years ago on Google
    It's good but less parking. You have to go in the back side of the area and park at your own risk if you can't find anything under the building.

  • 1/5 eranga d. 1 month ago on Google • 2 reviews New
    I recently visited the KFC in Kurunegala and was deeply disappointed with my experience. Upon arrival, I discovered that several basic items were not available, including French fries and cool water bottles, which significantly diminished the quality of our meal. To make matters worse, we were informed after choosing to sit on the upper level that the air conditioning was not functioning, leading to an uncomfortable and unsatisfactory dining environment. This visit was far below the standard I expect from KFC, marked by a lack of essential amenities and poor facility management. I hope to see improvements in the future


Call +94 115 532 532 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Quick bite
    • ✓️ All you can eat
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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