Sri Lanka Telecom image

Sri Lanka Telecom

Telecommunications service provider

😠 I can confirm these bad reviews. Never picks up the phone. This is a place you don't want to go unless you are ready to stab someone to get your work done. Poor management. I'm waiting for Dialog to fix their 4G signal problem in my area and I can move to Dialog 4G so I don't have to visit or contac... People often mention service, customer, telephone,


Address

Kandy Rd, Kurunegala 60000, Sri Lanka

Website

www.slt.lk

Contact

+94 372 222 231

Rating on Google Maps

3.60 (285 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 12 pm
  • Sunday: Closed
  • Monday: 9 am to 5 pm
  • Tuesday: 9 am to 5 pm
  • Wednesday: 9 am to 5 pm
  • Thursday: 9 am to 5 pm
  • Friday: 9 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: service (17) customer (11) telephone (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kaweendra 3 years ago on Google
    I can confirm these bad reviews. Never picks up the phone. This is a place you don't want to go unless you are ready to stab someone to get your work done. Poor management. I'm waiting for Dialog to fix their 4G signal problem in my area and I can move to Dialog 4G so I don't have to visit or contact this godforsaken place ever again.
    7 people found this review helpful 👍

  • 1/5 Sampath T. 3 years ago on Google
    This place doesn't even deserve a one star rating. Worst service ever, relationship between other small slt Offices around the area is zero. never pickup a telephone for customer service .freaking ridiculous for a telephone company .
    3 people found this review helpful 👍

  • 1/5 Chatura N. 5 years ago on Google
    Worst service ever, relationship between other small slt Offices around the area is zero. never pickup a telephone for customer service .freaking ridiculous for a telephone company .
    3 people found this review helpful 👍

  • 5/5 ats p. 1 year ago on Google
    Sri lanka telecom kurunegala main branch.customer service,purchasing,paymnets,get new connections and many services we can get here
    2 people found this review helpful 👍

  • 1/5 Sahan J. 1 year ago on Google
    Woresr customer service ever. I have waiting to more than month to change my telephone line location for my new house. I used my previous landline over 20 years. I want to change my line line to new home. But they still not replied properly
    2 people found this review helpful 👍

  • 1/5 Indula S. 2 years ago on Google
    Worst customer service. Never picks up the phone. Called more than 20 times to activate my internet connection. Still unable to contact. I don't why these companies are careless this much.
    1 person found this review helpful 👍

  • 1/5 wayne t. 2 years ago on Google
    worst services ever had in my life. More than 2 hour I waited for get my servies. be responsible
    1 person found this review helpful 👍

  • 1/5 1 w. 8 months ago on Google
    I paid 10000lkr for fiber connection 1 week ago, still no respond
    1 person found this review helpful 👍

  • 4/5 Ravinatha A. 2 years ago on Google
    Provides a good, customer friendly service. You can get lot of services regarding all SLT services from here. Also you can purchase equipment like phones, routers etc.
    1 person found this review helpful 👍

  • 1/5 Supun K. 1 year ago on Google
    Not answering the no mention in the google. Worst cuatomer support at kurunagala by SLT Manger is ( asela ) not responding to calls.

  • 1/5 KAVINDA M. 4 months ago on Google
    Not even work there mobile number 😂

  • 1/5 Gayan W. 4 years ago on Google
    Telecommunication service provider who do not answer telephone. Very poor service.

  • 5/5 Lakdimuthu W. 8 months ago on Google
    Good customer care service. Highly recommended

  • 3/5 Dhanushka K. 1 year ago on Google
    As per them technological leader but no service can obtain online 🤔🤔😂😡

  • 4/5 Harshana R. 1 year ago on Google
    Good service for visiting clients

  • 1/5 Danasiri H. 2 years ago on Google
    This place is one of the worst institutes I have ever visited in Kurunegala. Their customer care is very poor so that one have to wait hours time to do something there.

  • 1/5 Dilshan W. 1 year ago on Google
    We went here as we don't have a choice. People working here have no clue on faults

  • 1/5 Priyankara T. 1 year ago on Google
    Very bad customer care. Although still I'm a customer of them It's difficult to get a Fiber connection

  • 1/5 Dilshan 2 years ago on Google
    Very bad customer service I called more more they don't pick up

  • 1/5 Chandu N. 2 years ago on Google
    Poor service all staf they don't know how to do there service for customers

  • 4/5 Senthuran N. 2 years ago on Google
    Ample space for social distancing inside the premises. A few number of people were taken in during the last visit. I wanted to apply for a fibre connection and I was handled by Ms. Machu over the phone and she gave me a time and guided me through teleconferences. Mr. Janake at the premises gave me a fantastic service and took time to answer all my queries. Highly recommend this person for your needs. SLT personnel's came and installed the devices and I received their services and connection in 2 days of time on making the initial payment. I appreciate the quick response provided by SLT.

  • 5/5 Tharindu L. 2 years ago on Google
    Highly recommended place. I started my career path with this lovely place. Very friendly staff... ❤️


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