DOMESTIC EXPRESS (Pvt) Ltd - Kurunegala image

DOMESTIC EXPRESS (Pvt) Ltd - Kurunegala

Courier service

😠 Haven’t seen a worse courier service like this. Poor customer service, doesn’t care that the customer can see the tracking from the Way bill number. Not responding to customer queries at all. Very rude for the customers. Keep ignoring being the parcel received to the branch. Wondering why this kind... People often mention service, courier, phone,


Address

No:258A, Puttalam Rd, Kurunegala, Sri Lanka

Website

www.domex.lk

Contact

+94 76 137 7866

Rating on Google Maps

3.10 (128 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 5 pm
  • Tuesday: 9 am to 5 pm
  • Wednesday: 9 am to 5 pm
  • Thursday: 9 am to 5 pm
  • Friday: 9 am to 5 pm
  • Saturday: 9 am to 5 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: service (20) courier (9) phone (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Dumindi L. 2 years ago on Google
    Haven’t seen a worse courier service like this. Poor customer service, doesn’t care that the customer can see the tracking from the Way bill number. Not responding to customer queries at all. Very rude for the customers. Keep ignoring being the parcel received to the branch. Wondering why this kind of businesses exist. That much the service is disgusting. Would never ever recommend this service to any one.
    9 people found this review helpful 👍

  • 1/5 janaka k. 1 year ago on Google
    Can not be contacted easily. Always switched off the phone
    5 people found this review helpful 👍

  • 1/5 Duladabest s. 2 years ago on Google
    Worst courier service ever. They do not deliver the goods to your doorstep, you have to go there and collect it by yourself instead. Hotlines are not working, difficult to contact over the phone. These type of courier services should be banned from our country.
    4 people found this review helpful 👍

  • 1/5 Rananjaya S. 3 years ago on Google
    Not recommended. Took 1 week from colombo to kurunegala. They are simply saying " The given phone mumbers are not responding" which is a lie.
    2 people found this review helpful 👍

  • 1/5 rocky s. 2 years ago on Google
    Don't answer the phone .not recommend at all..
    1 person found this review helpful 👍

  • 1/5 TECH W. 3 years ago on Google
    bad experience at all.. workers are behaving like owners. slim guy with curly big hair is the founder of Domex i think 🤔
    1 person found this review helpful 👍

  • 3/5 chinthaka r. 1 year ago on Google
    Telephone answering is bit bad level. But having a satisfactory service level.
    1 person found this review helpful 👍

  • 1/5 Nafees A. 1 year ago on Google
    Don't try this service provider for any reason.worst service ever
    1 person found this review helpful 👍

  • 1/5 Tyga L. 2 years ago on Google
    Baduwak welawata denneth na .mun phone answer krnneth na .never recommend to anyone.
    1 person found this review helpful 👍

  • 1/5 kaushal s. 1 year ago on Google
    Dont delover on time. One of worst courier services in sri lanka
    1 person found this review helpful 👍

  • 4/5 ats p. 4 years ago on Google
    Courrier service for deliver parcels and all other urgents
    1 person found this review helpful 👍

  • 1/5 Nipuni T. 4 months ago on Google
    VERY BAD SERVICE. REALLY DISAPPOINTED.

  • 1/5 Chamara M. 3 months ago on Google New
    Very late and people don't respond to calls.

  • 1/5 Num S. 4 months ago on Google
    Service is absolute worst. They told the package deliver within a day. But Package just sits at Kurungla branch for a days now. I'm honestly not sure how they are still in business

  • 1/5 Rumesh k. 6 months ago on Google
    Service is so bad, no not answer phone calls , customer care 0%

  • 1/5 SASIKA K. 1 year ago on Google
    Bad experience google map showing the wrong place . Kurunegala branch.

  • 5/5 Chinthaka De S. 8 months ago on Google
    Fast and good service

  • 3/5 Lakshan Bandara P. 1 year ago on Google
    They don't answer the phone.

  • 1/5 namal. m. 1 year ago on Google
    Worst service ever. The parcel arrived five days after the handover, which is not the first time. They also have higher courier chargers. I don't recommend this service and recommend using another courier service besides this.

  • 5/5 Gimhan Sri N. 1 year ago on Google
    This service is marvelous,,, I gave a van seat holiday, they delivered it within one days, from kurunegala to කල්මුණේ

  • 1/5 Amanda N. 1 year ago on Google
    Worst customer service..

  • 1/5 Viraj B. 1 year ago on Google
    Worst courier service and branch ever 👎

  • 1/5 kamal p. 1 year ago on Google
    Useless courier service. Never go to this place. Staff is not supportive at all. They don't answer phone calls. Worst courier service ever seen.

  • 5/5 Ravishanka E. 2 years ago on Google
    Good service supplied to me

  • 5/5 Avishka M. 2 years ago on Google
    Fast shipping. Excellent service.


Call +94 76 137 7866 Open on Google Maps

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