3/5 Jean H. 4 years ago on Google
We
had
a
pleasant
stay
and
the
staff
were
lovely.
Overall
the
experience
was
the
least
comfortable
or
luxurious
of
the
Sri
Lankan
hotels
in
this
price
bracket
that
we
stayed
in.
We
were
the
only
guests
for
the
four
nights
we
stayed,
the
owners
were
away
and
the
manager
on
leave
for
some
of
the
time
so
we’ve
summarised
some
feedback
below
in
the
hope
this
might
be
useful.
Mosquito
nets
round
the
beds
and
fans
on
the
veranda
and
in
the
pool
lounge
to
deter
mosquitos
would
be
appreciated.
The
kitchen
timings
and
quality
of
service
were
inconsistent.
On
some
days
the
coffee
was
excellent,
on
others
as
weak
as
flavoured
water.
A
plate
of
hot
eggs
would
be
served
with
delicious,
but
completely
cold,
side
items
like
mushrooms
on
soggy
bread.
The
toast
-
bleached
white,
pre
sliced
long-life
supermarket
bread-
was
served
so
far
in
advance
of
the
jam
and
butter
it
was
often
cold.
One
table
spoon
of
raspberry
jam
between
a
party
of
three
seemed
unnecessarily
prudent.
Similarly
the
curries,
while
delicious,
were
served
in
tiny
bowls,
allocating
one
dessert
spoon,
with
two
small
chunks
of
chicken
or
fish,
per
person.
The
staff
would
happily
serve
you
more
if
you
asked,
but
every
meal
sitting
was
a
repetition
of
asking
and
waiting
for
an
additional
serving
and
it
made
dining
experiences
unnecessarily
disjointed
and
awkward.
The
juices
were
bland,
with
chunks
of
unblended
fruits,
the
metal
straws
not
properly
washed,
so
a
first
sip
of
iced
coffee
came
with
a
mouthful
of
someone
else’s
pineapple
juice
from
the
day
before,
granted
one
of
our
group
is
a
patisserie
chef
but
we
all
found
the
desserts
a
disappointment:
the
crumbles
too
dry
and
the
set
gelatine
desserts
tasteless
with
the
consistency
of
blancmange,
whether
described
as
coconut
or
coffee.
There
aren’t
other
places
to
eat
nearby
or
to
buy
food
for
day
trips,
so
we
were
disappointed
that
the
only
option
for
sandwiches
was
inedible,
bleached,
white
bread
tomato
sandwiches
covered
with
an
inch
of
oily,
salty
mayonnaise.
I
want
to
stress
that
we
had
a
very
pleasant,
relaxing
stay
and
the
staff
are
really
lovely,
but
we
felt
disappointed
that
some
areas
of
service
could
be
updated
to
make
the
stay
more
memorable
for
positive
reasons.
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