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Frequently mentioned in reviews: service (18) hotel (15) experience (11) staff (10) activities (7) amazing (6) Buahan (6) stay (6) resort (6)
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  • 5/5 Jamie H. 5 months ago on Google • 9 reviews
    A truly unique Banyan tree experience! Having been to quite a number of banyan trees across different countries, I have to say that this property is a breath of fresh air, and a much welcomed step towards responsible luxury travel. The attention to details in service, food and amenities is exceptional. The view is spectacular even during rainy season (hopefully we will see the mountains next time!) Special mention to the lady serving us at dinner that introduced us to white mango, the house keeping team that set up our wood fire at night, the culinary staff for really delicious food (miles ahead of their saffron counterparts)! All the service staff were extremely kind and informative. Keep up the great work!
    1 person found this review helpful 👍

  • 5/5 Ioanna S. 8 months ago on Google
    I had a magical experience here! The staff were amazing, kind, polite and attentive. We stayed there for only two days. We informed them on arrival as to what activities we were interested in and they arranged the whole day for us exactly to our liking! The fact that the hotel has no doors or windows gives you the freedom to connect with nature, others and yourself. The food was also amazing! I look forward to coming back! We enjoyed the room very much as it also offers an infinity pool.
    1 person found this review helpful 👍

  • 5/5 Cleo C. 9 months ago on Google
    A very new experience staying so close to nature. We enjoyed the room, hospitality, and the food. The activities planned to the private waterfall and to see fireflies was vert interesting and rewarding. Service is top notch. Food is very well presented and very fresh since they sourced it from their own and local farms. We truly enjoyed.
    1 person found this review helpful 👍

  • 5/5 João Pedro M. 3 months ago on Google • 22 reviews New
    A true oasis in the jungle of Buahan. Impeccable service with the most attentive and dedicated staff, ready to help you with every need. Delicious food. Very comfortable villas where privacy is key. And the spa… simply amazing! A must stay in Bali!

  • 5/5 Edi S. 8 months ago on Google
    Subject: Feedback and Special Thanks Dear Buahan Banyan Tree Escape Reception Team, I hope this message finds you well. I wanted to take a moment to express my heartfelt appreciation for the exceptional service I've experienced during my stay at Buahan. The warm welcome from the moment I arrived, the impeccable attention to detail throughout my stay, and the stunning natural beauty of the surroundings have made this visit truly memorable. Your dedication to ensuring a comfortable and memorable experience for your guests is evident in every aspect of the property and service. I also wanted to extend a special thank you to [Receptionist's Name] at the front desk. Their professionalism, courtesy, and willingness to go above and beyond to assist with any inquiries or requests have left a lasting impression on me. I look forward to returning to Buahan Banyan Tree Escape in the future and experiencing the same level of excellence that I've come to expect from your establishment. Please convey my gratitude to the entire team for making my stay so enjoyable. Keep up the fantastic work! Warm regards, Rahmat

  • 5/5 Martin B. 7 months ago on Google
    Extraordinary in every way. If you want your daily burger and fries, the standard Ubud mass tourism activities, and, well, walls, this is not for you. It is for you if you want a once-in-a-lifetime experience with an unparalleled proximity to nature, a prime example of what sustainable luxury travel can look like, unique activities off the beaten path, and an exceptionally charming staff catering to your every need. We are so happy we selected this as one of the stays during our honeymoon. And also that we stayed for 4 nights (rather than 1 or 2 like many guests do) to really relax and enjoy everything the Buahan has to offer. Thank you to the whole staff!

  • 5/5 Meagan M. 11 months ago on Google
    The most exceptional, special experience! My husband and I were visiting Bali for our honeymoon, and sadly, only got to spend 2 nights with Banyan Tree (we wish we planned for more!!!). The team there is incredible and experience is unmatched. It is extremely intimate - everyone knew our names and their kindness was above and beyond. Outside of the amazing team, the property itself is incredible. Rooms are tucked away in the middle of the jungle. We walked just 15 minutes down to a waterfall one day! The food is healthy yet tasty and unique. Each day is a different menu, and the team is very flexible in accommodating to find what you want. I can only say amazing things about this place and hope to be lucky enough to return one day!

  • 5/5 Ramli R. 6 months ago on Google
    This is my first time visiting this hotel, the view is really cool. The facilities and services are also very satisfying. I really miss coming back to this hotel. 😘

  • 5/5 Mangz H. 10 months ago on Google
    Wow... Just wow. Its one thing when a resort lives up to its photos, it's a whole other thing when it far surpasses them. Took my new fiance here for our engagement-moon, and could not be more thrilled with every single aspect of the experience. The good was not only delicious but beautifully presented and locally grown. I've done a fair amount of travelling to some remote places and i can honestly say I'd never experienced anything quite like this. Its definitely a bit more pricey than other locations in Bali, but you get what you pay for. The people and service was over the top from the moment we arrived. They laid out thousands of flower petals with a custom message for my fiance. She was blown away. Highly recommend!

  • 5/5 Tu N. 8 months ago on Google
    If I could give 10 stars for service, I would. Do yourself a favor and forget the Aman or the Ritz – this is the best resort in the wider Ubud area. The location is stunning, the villa is beyond gorgeous, the no-wall concept is amazing – the area is higher up so you never feel too hot, and they have great cooling system all around. No risks of animals or insects either. I had a broken ankle before I went there and they went above and beyond to make my stay memorable: in room dining everyday, men carrying me around on stretcher up a steep hill. I am so touched and amazed by the level of service here. Already booking my return next year!

  • 4/5 Wenbo W. 2 months ago on Google • 2 reviews New
    As a hotel enthusiast, I've stayed at many resorts of different styles. The Buahan Banyan Tree Escape is one that I was particularly looking forward to. Here are my honest and objective impressions from my actual stay: Pros (ordered by degree of uniqueness): - Excellent location and innovative concept. The concept of a doorless and wall-less hotel is the signature philosophy and greatest innovation of this hotel. Located in the tropical rainforest and valley area of northern Bali, the hotel is very secluded and hidden, providing an excellent retreat and a very close-to-nature environment. Each villa is semi-open design, with the distant jungle and volcano unfolding like a scroll. Every path and building in the hotel serves the idea of perfect integration with nature, so the presentation of the Ubud jungle beauty and the concept of escape is very in place and natural. - Excellent service level and on-call rapid response service. The hotel's service is a bit like Aman's style. Each guest is assigned a butler who is always responsive to your needs, and all the service staff in the resort will remember your name. If you have any needs, you can ask the service staff, and they will do their best to meet your needs. - The attractions and activities in the hotel are very distinctive. There is a private waterfall and private rice field in the resort for hiking and sightseeing. There are also some activities that are very characteristic of local Bali, such as making local dishes with the chef, making spa scrubs, etc. Cons (ordered by degree of impact on the experience): - The maintenance of the facilities is not enough, which affects the living experience. This hotel was built in 2022, and compared to other resort hotels in Ubud, it is relatively new. However, the hotel is obviously not doing well enough in terms of facility maintenance, and many pieces of furniture already show obvious signs of wear and tear. When I checked in, the outer lighting circuit of the villa was damaged, and on the last day, the Wifi could not be connected (I called and communicated three times, the service response was still very fast, but each time it could not be connected again half an hour after the repair), and the bedside lamp would keep flashing when adjusted. Although the outdoor environment will increase the wear and tear of the hotel, this kind of problem that greatly affects the experience should not appear in such a high-end wilderness luxury. - The systematization of the service process is somewhat chaotic. Although the butler and service staff have a good service attitude and response speed, the process is still a bit chaotic. The mobile phone used to book services at the bedside displays someone else's name, I was not promptly informed that the activities might be cancelled due to rain, and the coordination of the service staff during checkout was very chaotic. - The pool does not have a heating system. The private pool of the house is a feature of the hotel, but due to the resort being built on a mountain leading to lower temperatures, the water in the pool is very cold. - insect control. The hotel is trying to control the number of mosquitoes, but due to the open design, there are still some bugs in the room, but overall it is tolerable. Guests who are afraid of bugs may need to consider this point. Overall, the quality of the hotel is good, but there are still significant gaps compared to Aman and Capella, and there is a lot of room for improvement and enhancement in terms of facilities.
    1 person found this review helpful 👍


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