VIJAY SALES - KAROL BAGH image

VIJAY SALES - KAROL BAGH

Electronics store Cell phone accessory store Refrigerator store Air conditioning store

One of the Most Revieweds in Karol Bāgh


Address

3384, Desh Bandhu Gupta Rd, adjoining Hotel Gold Palace, Block 44Q, Beadonpura, Karol Bagh, New Delhi, Delhi, 110005, India

Website

stores.vijaysales.com

Contact

+91 11 6666 0666

Rating on Google Maps

4.50 (4.8K reviews)

Open on Google Maps

Working Hours

  • Tuesday: (Holi (Observed)), 11 AM to 10 PM, Hours might differ
  • Wednesday: 11 AM to 10 PM
  • Thursday: 11 AM to 10 PM
  • Friday: (Good Friday), 11 AM to 10 PM, Hours might differ
  • Saturday: 11 AM to 10 PM
  • Sunday: 11 AM to 10 PM
  • Monday: 11 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: sales (27) Vijay (23) staff (16) good (15) customer (14) service (10) experience (9) unit (9) bought (8) product (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Shahkool K. 2 years ago on Google
    Buy this despensor 2 months ago…during this period not any single day work properly…2 times , technician come…just open a screw …said now is Oky…still not working 😌
    2 people found this review helpful 👍

  • 1/5 Sonia J. 1 year ago on Google
    DO NOT EVER BUY ANYTHING FROM THIS STORE. I am saying this because their after sales service is absolutely pathetic. I bought a whirlpool refrigerator from their store and it’s been just almost 3 months and there is absolutely NO cooling in it. The refrigerator isn’t working at all. I have been complaining about it since past 7-8 days but there is absolutely no legitimate action from them. They are just giving lame excuses of confirming the address, I have confirmed my address 100 times but everytime they give me the same reason. Also, I bought it from their store and they are supposed to have my address already in their database. But still they are making lame excuses to escape the service. The worst company ever. Don’t fall in their brand name. It’s absolutely worst and do not fall in their false claims of providing the best service. It’s not the best, it’s the worst. If I could give them zero stars, I’d have given that or maybe minus.
    2 people found this review helpful 👍

  • 5/5 rekha K. 1 year ago on Google
    Good aexperience vijay sales in karol bagh store very good service Thank you Radha Mem. And Very Good experience.
    1 person found this review helpful 👍

  • 1/5 Hybrid G. 1 year ago on Google
    I recently bought AC from Vijay sales of Haier company. The AC was delivered on the next day so, after that day I was waiting for the technician to install the AC but they still did not install it and I put complaint for the same. On the next day, I went to the Vijay sales showroom in Karol Bagh. The staff told me the same excuses. I would prefer to give zero ratings to Vijay sales here but there's no option that's why I am giving one star. It's my humble request to the fellow people that don't even purchase any products from this top-notch brands such as Vijay sales or Croma. There customer service are poor.
    1 person found this review helpful 👍

  • 1/5 Karan p. 1 year ago on Google
    Wrost service ever staff dont have manners to talk to customer he said if you don't want to buy so don't come don't go to this branch of vijay sales D.b gupta road , karol Bagh
    1 person found this review helpful 👍

  • 1/5 Dev K. 1 year ago on Google
    Only one word, Pathetic. I have bought A LG AC 5-6 months ago but Since the beginning of the purchase, i had a really bad experience with them. Window AC came to my home to outer box of the unit was totally torn apart and i could Completely see the box is opened multiple times. So I didn’t accept that unit.I have complained to Vijay sales data want to fresh Unit of the AC and even the second time they sent me the same kind of a box with the only difference is only the box is now much cleaner than the first one and They said that LG AC is usually comes and this type of boxes only. So except it but I think that was my biggest mistake because right after installation of the AC, I had A lot of problems. From the first week of the installation, The outer piping has been leaking water consistently from the multiple areas. The second problem is in its Indoor unit, Every single week there is a water leakage from the indoor unit and I don’t know what causing the problem but even after the engineers from LG customer support fixed that multiple times, there’s still a water leakage. And third main problem is In its outdoor unit. The outdoor unit choked every single week or 10 days and because of that the cooling has stopped very frequently. I had to call customer support to fix this issue and they just come and clean the outdoor unit and they said that LG outdoor units is designed like that so they get dust very easily. I have had a lot of ACs in the past few years but I’m didn’t have a single problem and them like this. I have asked Vijay sales to check the issues and replace me with the new unit of the AC but even after having so much discussion with them, they only said that I cannot have Annu replaced unit but instead they will only give me the Service from the customer support of LG. I can’t express that how much tension they give me and this matter. I urge Everyone to not buy anything from the store and specially LG AC.
    1 person found this review helpful 👍

  • 5/5 Madhusudan G. 1 year ago on Google
    The Vijay Sales is a prestigious chain of special sales of a wide variety of electrical household and electronic items. Their strong point, I have noticed is their customer friendly attitude and thinking of their interests in all sales. Further they have a fairly large collection for choice. They have various branches spread in Delhi NCR.
    1 person found this review helpful 👍

  • 1/5 pawan s. 1 year ago on Google
    Purchased O'General AC 1 days before and installed by technician. invoice no. DGD-C-S11784 ( Date 12th June, 2022) and not cooling at all. Its really pathatic and seams fake product... Not expecting from Vijay Sales. I will definately highlight this case on Twitter, So that other customer will not trouble or cheated....Vijay sales cheated me..
    1 person found this review helpful 👍

  • 3/5 Poorti G. 2 years ago on Google
    I recently purchased washing machine from there.. But i have to tell you all that the employees are not true to there tongue. They did communication misunderstanding so that the customer purchase goods on there terms. So please be sure with that..
    1 person found this review helpful 👍

  • 5/5 Hunny B. 1 year ago on Google
    It was great experience one of the staff Mr. Sameer from kotak explained everything is very simple. Whole deal closed fully recommende Kotak Mahindra Bank finance .. & sameer
    1 person found this review helpful 👍

  • 1/5 DK S. 1 year ago on Google
    Very bad service! I just called them today for the enquiry of earbuds they had in stock so that I could make my mind .My enquiry was not at all attended respectfully and I was ill-treated by the attendants there. They just listened to my enquiry without proper attention and kept transferring the call to other people over there.Like a normal customer, I also didn't know the technical terms regarding a particular product;but they started cherrypicking those things only without attending what I ,as a customer ,was demanding from them.Soon, they started ignoring the queries I was having regarding a particular product. They kept saying that we can't tell you everything even in brief on call and you'll have to visit the store.Without uttering a single word after this sentence, the person hanged up the call instantly without giving me even a single piece of information. This sort of service from the staff of a reputed organization can never be expected . Really, I think they need drastic improvements in the behaviour of the employees.
    1 person found this review helpful 👍

  • 1/5 Vishal P. 1 year ago on Google
    Very bad Experience...bad behaviour of Vijay sales staff ..no one knows how to speak with customer...vijay sales has huge staff but no one has manners to talk and they don't have time to handled their customers...I visited 3 times in Vijay sales but staff behaviour is very very bad .they need training first I will never come to Vijay Sales after today and I will refuse people pls don't visit Vijay sales Karol bagh ..
    1 person found this review helpful 👍

  • 5/5 Nandini J. 1 year ago on Google
    Amazing experience with Vijay sales I have bought a Samsung cell phone. With 0 down payment.

  • 5/5 SAJAN V. 1 year ago on Google
    I really appreciate all the staff i bought a AC from here I got very good knowledge about AC'S model and simran Bajaj very intelligent staff

  • 5/5 chinki r. 1 year ago on Google
    Very good experience with Vijay sales .we have purchase many items . And the lady Radha she is very professional and polite nature

  • 5/5 Simran R. 1 year ago on Google
    Had a wonderful experience today at Vijay Sales Karol Bagh. Akash and Yashpal Yadav really guided us well for the purchase of Air Conditioner. They both we patiently explained all the features and helped us choosing the right product. Keep up the good work !

  • 5/5 Muskaan S. 11 months ago on Google
    Its my first experience that I am buying something from Vijay Sales and I highly appreciate the efforts of all the staffs but importantly I am so much amazed by Nishu Mam as she is the best and Gopi

  • 5/5 Piyush G. 11 months ago on Google
    The place has great variety, courteous staff and discounts. Don't forget to bargain for best prices. Go to place for all electronics items.

  • 5/5 Vishal B. 11 months ago on Google
    Today I am pursuing cannon camera 1500d new model good deal and best offer and helpful staff Shivam keshri good sales man

  • 5/5 AJAY R. 1 year ago on Google
    Very good experience in vijay sales karol bagh .Thanx you Radha.I Liked Shopping with you.

  • 4/5 Himanshu S. 3 years ago on Google
    The place is quite Good for buying Consumer Electronics. Good variety of electronics are there, and prices are comparable to the online giants such as Amazon and Flipkart.

  • 5/5 Roshan L. 1 year ago on Google
    Nice Experience karol bagh Vijay sales Thank you Radha.

  • 5/5 Ashish S. 1 year ago on Google
    Compact of every electronic items. Here you can find almost all electronic items of popular brands at a very good price with a good discount. Staff working here is also having a good hospitality and helping nature.

  • 1/5 Shagun V. 1 year ago on Google
    Bought a room heater. They are selling used items. Replaced after a lot of exchange of 🔥

  • 5/5 IND D. 1 year ago on Google
    I'm buying phone from Vijay sales Karol bagh.... customer handling is very good from Rehan....all staff is very good.

  • 1/5 Ruby t. 1 year ago on Google
    I have purchased a fone from this store there executive is unaducated staff they have no sence how to treat a customer they are very rude I've finanace a fone they told me yesterday when you came uh will get the charger I'll visit next day they told me your mobile number is missed match when they are generating my bill they don't listen nd varify my mobile number now they said number is missed match that's why they cant do nothing I according to update my mobile number ihve some points that point are reedem but if they are updated my wrong number how can I redeem if my correct number is not updated or not my quality solve I'll definitely complaint against you even consumer court so pls solve this any how... ASAP

  • 4/5 Tanmay g. 1 year ago on Google
    This shop is nice but i think you should also have headphone boat rockerz 660 and 650 because j wanted them but i don't get one

  • 1/5 KAMAL S. 1 year ago on Google
    Don't purchase any product from here because they delivered your late and don't get any after sales service. I have bought LG AC from them 10/6/22 and received 12/6/22 but now 14/06/22 any executive engineer of there didn't come to put now I'm so embarrassed on me why i have purchased from Vijay sales

  • 4/5 Ravi G. 1 year ago on Google
    Vijay sales is well-known chain of electronic item brand through out India. Using electronic goods purchased from Vijay sales since last 20 years. Good quality, professional staff, discount on festivals are highlights of brand.

  • 5/5 Rimi M. 1 year ago on Google
    I recently ordered a fridge from there and had really a great experiences. Timely delivered and also got much discount than other ecommerce sites. One suggestion go and check this shop once before buying any electronic things.

  • 4/5 sanjeet singh b. 2 years ago on Google
    Well behaved and cooperating staff with huge range of electronics home appliances gadgets

  • 3/5 Shivansh A. 2 years ago on Google
    Too crowded and sales person are not interested to talk in detail about the product. If you already decided the product, check price and buy if lower else buy from some other place. Vijay Sales Team, pls work towards customer delightful.

  • 5/5 Shahrukh K. 2 years ago on Google
    Its good to go and staff is so good i purchased red i phone 13 from there and finance facility is also available there

  • 5/5 Rudresh P. 2 years ago on Google
    Today i purchased lenovo laptop there is an executive who attended me that really good Bahut zyada patience 🙏🙏

  • 5/5 Sourav D. 3 years ago on Google
    One of the best store near the metro station. You will get every necessary electronic gadgets plus special feature phone for senior citizens

  • 5/5 MOHIT K. 2 years ago on Google
    Awsm atmos gd price

  • 1/5 Shivani K. 2 years ago on Google
    Just 2 days ago we bought new AC. We don't have any issue with product but the installation service experience with vijay sale karol bagh branch................. The installation process is too bad...... The installation charges that were mentioned at the time of purchase are totally different after the installation. They started asking for more charges after the installation of AC........they starte aruging with us.......very bad behaviour of..... Person.... Who came for installing AC.


Call +91 11 6666 0666 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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