1/5 mahyar r. 1 year ago on Google
I
am
luxury
traveler
and
try
to
go
to
five
stars
hotels
who
gain
five
out
of
five
in
TripAdvisor.
This
time
I
choose
this
hotel
as
I
have
heard
a
lot
about
it.
I
start
from
the
first,as
we
arrived
to
hotel
was
around
2:30
PM
,we
asked
about
s.th
to
eat
in
our
suite,surprisingly
there
were
no
snacks
or
food
available
except
club
sandwich,so
we
ordered
it
since
we
were
so
hungry.The
sandwiches
were
prepared
after45
minutes
but
the
waiter
fell
down
one
if
the
sandwiches
before
entering
the
room,she
apologized
and
told
us
she
will
bring
the
new
sandwich
but
guess
what?she
brought
the
one
that
fell
down
on
the
floor.
I
found
the
carpet
pile
on
the
sandwiches☹.
I
complain
about
this
to
one
of
the
staff
,but
nothing
happened
except
an
apology
and
some
excuses.
Next
morning
we
went
for
breakfast
and
the
menu
was
as
simple
and
limited
as
possible
Surprisingly
you
should
pay
extra
for
omelet.
I
asked
for
pancake
for
my
son
and
sadly
the
chef
does
not
know
how
to
bake
a
pancake.
They
brought
s.th
weird
that
was
no
similar
to
pancake.it
was
really
sad
that
a
five
stars
hotel
can
not
serve
a
pancake.
These
things
was
really
disaster
in
a
five
stars
hotel.
Sadly,whenever
I
called
the
reception
there
were
no
one
to.answer
the
phone.
In
every
five
time
we
went
out
of
hotel
or
come
inside
the
hotel
there
was
no
one
who
we
can
ask
our
questions
,or
tell
the
problems
that
we
have.
No
concierge,no
coffee
shop,
no
room
service.
Ignoring
all
the
faults,the
staffs
does
not
care
about
hygiene
and
health
of
the
guest
in
no
aspects.
It
was
the
only
holiday
that
I
was
really
ashamed
of
my
family
and
Splendide
spoiled
my
vacation
in
Paris.
I
will
never
forgive
them.
Splendide
is
not
hotel
in
my
idea
,it
is
just
like
a
lodging-house.it
does
not
have
the
basic
facilities
of
a
hotel.
Oh
I
forget
to
write
about
our
suite,it
was
attic
with
literally
nothing.
No
amenities.
They
ruined
my
,but
I
will
do
my
best
to
inform
other
traveler
to
avoid
this
hotel.
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