The clinic is in the basement with extremely narrow & common entry & exit. Stairs are stiff and not accessible for senior citizens or disable peson. Very unsafe in case of any mishap!

It’s of no use. There’s lot of communication gap within the team. The clinic is unresponsive. Waste of money. time and resources. Don’t book them in emergency situation. What they say and what they actually make you pay is very different and obviously more than the cost they inform you. Not to be trusted. Just a money minting clinic

Nice place But difficult to find the street for an outsider. Edit :- I've used Google map during my visit to Clinic. The perplexing routes and 2 consecutive street has lead me to wander round and round to find the Front gate of Clinic. Hence my stance remains same.

Won't recommend for the sensitive patients as the Doctor wasn't cooperative rather the wholesome behaviour of the doctor and staff seemed to be blunt and rude!

I had a disappointing experience at this clinic. Staff's behavior fell short of my expectations. It would have been better if the doctor had taken more time to listen to my sister's concern and showed greater empathy.

Health package was provided by the organisation but still no arrangments were made. No place to sit and had to follow up with the staff to get things done. Similar to a government clinic. Was asked to go out and have breakfast for further test. Poor experience.

Wonderful Experience! Dr. is very humble and makes you feel very comfortable. Staff is also very supportive. I received all the reports well on time. There was a difference in the prices of the test as compared to the prices outside. So, I can say it's pocket friendly too.

First of all I want to mention my husband was advised for a liver MRI. We went to Dr. Charu clinic, there they didn’t have the machine so they outsourced us to some another centre and told us to wait for the vehicle which will take us there. We had to wait so much for the vehicle that we ultimately went by our own conveyance. We were sent to Health Square Hauz Khas which itself is so unhygienic and had poor Management the reception staff was rude there and such bad reviews on Google says if all about the diagnostic centre. There again we had to wait, our appointment was at 2pm and till 6pm we were waiting and my Husband was empty stomach since the morning for the scan. Without wasting more time we went back home. Then called Dr Charu clinic, their staff said we can arrange appointment for the next day. We asked them to give our money back as we do not wanted to have test from such a bad place, to which the doctor said they can adjust 4000 out of 6000 we had paid to them. Rest 2000 is for the cannula which was applied at health square. Does a cannula cost 2000 rupees ? Is this behaviour ethical ? In the second instance, I was 6 weeks pregnant and to adjust our money we went to Dr Charu for ultrasound. But due to some reason the foetus heart beat didn’t appear. Dr Charu quickly advised to go for a TVS scan. I immediately called my doctor and she advised to wait for 1 or 2 more weeks and have an ultrasound again. Instead of comforting the patient I think that the doctor there is more interested in making money. Even there was a lack of communication and personal touch among the staff and the patients. Some of the staff was totally confused. Both time our experience was such disheartening and pathetic. Total waste of our hard earned money.

Very bad management. I got a covid test done for my brother and was told the result would come in 48 hrs which happens in RTPCR test (Did not check cost at that time as cost wasnt an issue for me) . After the sample was taken and constant follow up for 3 days, i was told the fee is 800 rs. And was paid immediately. However after 5 days of follow up for test report, i was told that i have paid for rapid test, hence they would not give report which is given only on rtpcr test. I paid what i was told to pay for. And inspite of accepting their mistake, they gave me rapid test result which is verbal that too on 7th day which usually is out in 5 minutes. I agree this could have been due to chaos and the covid condition right now, but inspite of accepting their mistake, they backed off and changed the type of test done which depicts the integrity of the people who own the clinic. P.S. - Dont think i should rely on the verbal test results if they arent true to their words.

Don't even feel like giving a single star, she has the worst experience making patient uncomfortable and cherry on top the most important the reports were wrong and advise never go to her.

Dr charu is best radiologist & best clinics all provided test and all staff is good i got an x ray done from Mr.aman in charu kohli clinic few days ago and it was an awesome experience he is an excellent person ..I am fully satisfied with their services..

I visited this lab few days back for my corporate health checkup and trust me I m the person who is most scared of syringes 💉 but the gentleman ( a south indian man i dont know the name) who collected my blood sample was so good in his work that I never got to know when was the blood sample got collected and then I realized the he tied the band on my arm so tightly so that he could figure out my viens. Later I went for my x ray followed by eye test entire staff i found was very courteous and helpful. One additional feedback or suggestion I would give is mens restroom does not have WC which I think should be there.

All the diagnostic test cost is comparatively low ,all the stuff behaviour is good,Most important part you don't have to wait too long and most of the report they provides by that day .I am from kolkata and coming here after some research and satisfied with their services.

All staff was very polite and helpful .

Thank God for this excellent service provided by dr.charu and her team of technicians.I had no option for my mother who had fallen from the bed and could not be brought down form our home in Sita Ram bazar.The technicians brought up the equipment and gently conducted the x ray and reports were emailed to us very fast.I am very grateful to them for this service.

Very poor and Disgusting management. Got my RT PCR test 5 days ago and still waiting for my report, when I call them they hang up the line.just money making lab, if you cannot provide report under the legal timeline then why are you collecting samples for testing? I’m lodging an FIR against this clinic and they have put me , my family and other public at high risk. Their licence should be cancelled & should not be allowed to operate under any circumstances. They are taking un due advantage of this current pandemic, why to conduct test when you cannot deliver it within government timeline?

No covid protocol being followed. Atleast 20 ppl seating next to each other in their dingy basement clinic. Half of the staff were not wearing mask properly.

Dr.Charu is a wonderful person.she is experienced and gentle.she solved my issues with great patience and calmness.Anyone who is confused about certain tests,even the painful ones,should absolutely go to Dr.Charu.i would recommend her to my circle without any second thoughts.Lastly,her assistant Saraswati is an absolute delight.extremely helpful and super sweet.she helped me throughout with a smile on her face.thank you 🙏🙏

Very nice experience low cost with good doctors and all atmosphere and staff are quite good

I have done my lab test report is very geuine and best services all staff is very co-operative, reasonable prices always recommend.keep it up

Experience matters the most!!! Dr Charu is amazing seriously & I really mean it. She is very simple and gentle in his behaviour.

I took my sister for level 2 scan it was very good experience to see BABY FACE in 3D-4D USG machine always recommend

Near and clean, all preventive measures in place, friendly environment, a one place solution for all your medical reports, Dr. Charu is personally involved in comforting all. Highly recommended

Grt place with awesome Services and staff. Went there for Pre medical examination. Got all the tests done in less than 2 hours. #recommended

The receptionist was very helpful and help as us design a health checkup packages .The enter range of tests was done quickly and we got an results timely.

very good service The doctors and technicians are very courteous and helpful. Very punctual and cooperative. I have come across the best testing center in Delhi. I definitely recommend encouraging everyone in Delhi.

Got an ultra sound done here. Very neat, clean and hygienic. State of the art equipment. The doctor and staff were very helpful and polite. Thorough professionals!

I got my test done there dr charu is always Helpful and always give good advise nice place and staff is very helpful

Excellent clinic with extremely high hygiene standards. All covid protocols were taken care of with great detail. Dr. Charu Kohli and her staff are thorough professionals and very hospitable. Staff is very prompt and provide immediate attention to patients. Highly recommended.

Extremely reliable and accurate results. Professionally trained staff with ultra mordern equipment. Extremely impressed by Dr.Charu Kohli and her wonderful and courteous staff. Higly recommended.

Good service and neet and clean clinic . Staff is very coprative.

Good clinic and very good services provide by Dr. Charu. Yes , renovation work was going on there but they are following all protocol under COVID-19. The rate are very reasonable for all test from other clinic. For corporate companies they have special discounted offer.

Good service .....nice place

Dr. Charu is a thorough professional, very understanding and she took such wonderful care of me, giving me plenty of time to explain my concern without making me feel rushed. Most importantly, she made me feel really comfortable and she also made sure that I got all of my reports on time. Also, the staff is extremely helpful, courteous and very friendly. Thanks to the doctor and her staff for making this experience positive and pleasant for me. Wouldn't have to think twice to come here next time.😊 I would definitely recommend Dr. Charu Kohli's clinic to everyone.👍

The best clinic in the area. They have all facilities available for all of your medical needs. My whole family has been using their services for a long time now. Never had any complaints. The staff is super helpful as well.

I am very happy to visit the clinic, the staff is very nice and professional and the cleanliness in the clinic is also very good.

Nice eniviroment dr charu is very good staff is very helpfull always recommend good wishes

Very good Clean Cooperation is very good Report on time Thanks