I just had the most rude experience I asked no wings on my order, I know that I would be paying extra. I hear the manager scream don't listen just do it regular 😡, last time I got 4 wings out of the 12 pieces, that's unfair, I got charged for items I didn't order and had to go over my order atleast 3 times.

Over $60 spent and the so called Manager was so rude and awful!!!!! He refused to help me as the app wasn't allowing me to select mild vs spicy and gave me 0 sauces for 30 tenders and 12 nuggets! All I wanted was to do 10 of the 30 Spicy and not have random sauces my kids would eat! After ordering ahead and still having to wait for 10 cars ahead to get their food I nicely asked if they could switch my sauces from random to 4 honey mustard and 4 blackened ranch..... The manager had to approve the sauce change and I was assured the switched it..... Then after ordering ahead, waiting 30 minutes in a drive thru for food that was ready, and another 15 minutes home what happens they made half of my tenders spicy (leaving me not enough for my children) and none of the sauces I requested. So, I call and after that the very rude manager was not only extremely rude he says he will only apologize for not checking the sauce but when you order online you can go online and complain and get money back. Even as I was very clear I didn't want my money back I just wanted my correct number of mild tenders and sauce my kids will eat with hopefully the ability of calling when I arrive so I don't have to wait 30 minutes so my food is cold as it was when we got home since they make it when you order and make you wait behind people placing orders instead of offering curbside like every other business that has a closed lobby!!!! I am so very disappointed that I went out of my way to the location I usually think makes amazing food to have myself and my family treated horrible and being told by the MANAGER all he can do is apologize!!!! I didn't want anything I didn't pay for and was willing to come back just to get what they messed up! He even told me it was my fault for not getting the manager when I called after placing my order I asked if it was ok to make it 20 mild and 10 spicy. As I should've known via the phone that the women saying yes she can do that would put half and half on my receipt and was not allowed to help customers because they manager is a rude control freak that says only he can fix a simple count or any changes!!! Just rude, horrible customer service, no ownership, and refusal to help customers!!!

This manager is the worst person I’ve met in my life on several occasions he’s been extremely rude, biased, and racist and un accommodating! We frequent this restaurant because of the brand but hate having to engage with the store because of the lack or concern and care for customers. He is the worst and most unkind man I’ve ever experienced and has some sort of chip on his shoulder. He needs to be removed from this store!

The service was slower than a slug on sleeping pills. It took forever just to pay. The food was over cooked and almost cold. Worst Popeyes I've ever been to.

I been here multiple times never had a bad experience. Until the other day. Food was TERRIBLE this time. Bit in one wing tasted weird seen the inside (see photo) and threw the rest In the garbage.

I concur with another reviewer. The manager is rude. I asked for 2 jalapeños with my order and they were the driest I’ve ever had before. Of my 5 pieces of chicken ordered, the 2 wings were probably the smallest I’ve ever gotten from a Popeyes. And I was given 1 napkin with my order. I’ve visited this particular store on previous occasions and suffice it to say I won’t be anymore. There’s definitely a problem at this store and unfortunately it’s a chain and it will be a while before something is done to fix the problems there. I’ve written a few reviews on google, and this is the first one in which I will not recommend visiting an establishment. This Popeyes is rotten.

I should say I'm disappointed with the much hyped and bragged about chicken sandwich. Is that how it's supposed to be or it's just simply the not care attitude of the particular location is beyond me. Tried really hard to find some mayo which is supposed to be there but it's just a hard to bite piece of chicken with 2 pickles between stale buns..far from anything to be called a sandwich. And the shrimp tackle box was another big letdown no flavor whatsoever.

The store staff are more concerned with getting on-line orders ready than they are taking care of the people that are IN LINE!!!!!