Pet Supermarket image

Pet Supermarket

Pet store Pet supply store Pet groomer

Chain with brand-name pet supplies, including toys, food & products for health & nutrition. People often mention store, staff, attitude, helpful, nice, location,


Address

7201 Lake Worth Rd Ste B, Lake Worth Beach, FL 33467

Website

storelocator.petsupermarket.com

Contact

(561) 439-6430

Price rating

$$ $$

Rating on Google Maps

4.40 (300 reviews)

Open on Google Maps

Working Hours

  • Friday: (Good Friday), 9 AM to 8 PM, Hours might differ
  • Saturday: 9 AM to 8 PM
  • Sunday: (Easter), 10 AM to 7 PM, Hours might differ
  • Monday: 9 AM to 8 PM
  • Tuesday: 9 AM to 8 PM
  • Wednesday: 9 AM to 8 PM
  • Thursday: 9 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: store (14) staff (7) attitude (7) helpful (6) nice (6) location (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Viking-Palm B. 5 years ago on Google
    The staff is personable and very helpful. Had to take one dog's harness back three times to be refitted after a groomer elsewhere fooled with it... no problem at Pet Supermarket they were happy to do it. They all love pets and most have their own.
    2 people found this review helpful 👍

  • 5/5 Diane M. 3 years ago on Google
    STORE 131 I am writing this to let everyone know what a wonderful groomer JESSICA is. She does beautiful work , and loves what she does. My dog Milo was a rescue, he is extremely difficult, and scared to be groomed. Jess took her time and showed him a lot of love. He looks so adorable. Jess knows how to handle the dog. She did a great job. I recommend her highly. The staff at this store is so nice, knowledgeable, helpful, and friendly. To name a few, LIZ, Kinsey, Samantha, Francisco, I don’t mean to leave anyone out. They all are great ! Thank you for making me feel good when I come into store. I was so happy to meet Ryan, the district manager when I was there. Great guy, nice to his staff . They all loved him and I can see why!
    2 people found this review helpful 👍

  • 5/5 Melanie T. 2 years ago on Google
    Went to Pet Supermarket this morning. I want to thank Kyle and the shift manager for helping me exchange a harness while also helping me pick the right harness and fit it for my dog. Shout out to two wonderful employees who helped me with my dog, who had so much patience. Thanks again for the wonderful service.
    1 person found this review helpful 👍

  • 5/5 Lisa G. 2 years ago on Google
    The groomer Jessica is excellent. Extremely knowledgeable and the whole staff is very polite and helpful. I am an ex vet tech. And no she is very knowledgeable. Thank you Jessica.
    1 person found this review helpful 👍

  • 5/5 CNH 10 months ago on Google
    Thank you so much Andy for being such a kind person and taking such good care of the animals. Our errand run to grab cat food ended up being a highlight of mine and my son's day thanks to you! It's obvious the employees here care about the store and its customers.
    1 person found this review helpful 👍

  • 4/5 Jeanne O. 3 years ago on Google
    Had both my dogs w/me a pitbull n a chiweenie we had fun smelling all the different food n looking at the toys etc.
    1 person found this review helpful 👍

  • 1/5 Rene B. 9 months ago on Google
    As soon I walk in to the store I was greeted by the young lady name Jennifer. She said hi I she can help me with anything I said no iam just looking. She seemed already annoyed with the response I give her. I walk towards the crate were they dontate food for the animals. I was looking she said can I help you with an attitude I said no iam just looking. She said that's for donation but with a flustered response. I went around the store to look for the merchandise that I wanted I found it and I return to the counter were Jennifer was at and i inquire the flea collar the advantage brand she had an attitude and assumed I wanted the drops her response what size is the dog I said small but I don't want the drops I want and I quto the flea collar she states what drops with an attitude and I said I want the collar they don't have it in the advantage brand . I said try the other brand .. she stated they don't have it . Try Adam's I said okay were is it located she pointed I ask her again she had attitude. She had to repeat her self. It was un called for I won't go to that store again due to unlack customer service skills I am taking my business else were bcs of this interaction I had with Jennifer . I hope you guys talk to her and train her how to treat the customers with respect.

  • 5/5 Ken H. 6 months ago on Google
    Andy is the best. He makes this store shine. Helps with deals, pricing and more.

  • 1/5 November L. 10 months ago on Google
    Manager accused my dog of pooping outside, when i watched my pup pee. Told me "no i saw it poop".. okay sure there. Well my girlfriend ended up picking up poop that didn't come from our dog. It was sad because Beta fish are dying, their scales are peeling and flaking off, the water was cloudy, and the fish are on their sides on the bottom of there small cup 12oz cups. The management is rude, has little to no knowledge of how to maintain a stock of beta and other fish, will not be using this location anytime soon. Hope everyone has a better experience than I did at this location.

  • 5/5 1983 G. 7 months ago on Google
    This is our top stop for our animals. We have gone to this location for many years and the staff is wonderful with a clean store and well kept critters. From my special needs dog to my koi pond they help us with it all

  • 1/5 Frank T. 8 months ago on Google
    Three months ago, Sam the store manager didn’t want to refund us the money for the five dead glofishes. We weren’t experts about the chemicals in the water for the fish tank for the fishes. Sam on the other hand, should’ve been understanding about the situation & refunded us. They offered a seven day guarantee for the fishes, but she didn’t want to accommodate us by making an exception. She had a trifling attitude & looked miserable. She needs to learn how to speak to people without being rude & having an attitude. As a manager, you are required to be understanding to your customers & being able to satisfy your services to them. Sam was not being a manager with her rudeness. She needs to change her attitude & be more polite to customers & be more understanding.

  • 5/5 Samuel F. 6 months ago on Google
    This location has friendly staff who are readily available to help and answer questions. The store is organized and zoned well. It is easy to find what I need for my cat and they carry the brands she likes to eat for wet food. Overall, a pleasant shopping experience that's always quick and easy.

  • 5/5 Gabrielle “Gigi Ingold” G. 1 year ago on Google
    Friendly, helpful and reasonable prices for high quality products.

  • 5/5 Tristan Pyle C. 1 year ago on Google
    They are very welcoming, super nice, friendly and knowledgeable. They have a wide variety and some unique items we haven't seen before at other stores. Definitely worth it to check them out!

  • 5/5 Jenna B. 1 year ago on Google
    I love this Pet Supermarket! The employees are always a joy to talk to, they're so friendly and are readily available to help you and answer your questions. I brought my kitten here once and they were really nice with her 🥰

  • 5/5 Amanda G. 11 months ago on Google
    Love this location . Easily accessible and staff is amazing. I fell in front of the store and the employees came out to check on me. They are amazing.

  • 5/5 Emily R. 1 year ago on Google
    I visited this location today and I was pleasantly surprised! This is not a great area, so I wasn’t sure how the service and store would be. Everybody I interacted with was helpful and nice. Christopher helped me find what I needed. He painstakingly explained all the collar choices and helped me try some on; all while my hyperactive puppy and bored 7 year old bounced around us. He was patient and informative. Plus I could tell he genuinely likes animals and knows what he’s talking about. Thank you!

  • 5/5 Kinsey D. 3 years ago on Google
    I bring my sister’s dog here to get groomed by Jessica. She is truly one of the nicest and most caring groomers I ever met!! The love she gives to each dog is like the love she gives to her own. She even brings her Giant Schnauzer with her occasionally! The pricing is the best in the area, with the best work! I cannot recommend Pet Supermarket enough for dog grooming, pet food, and the overall experience. I’d give more stars if I could.

  • 5/5 Dennis K. 2 years ago on Google
    Good selections. Sales help not very knowledgeable. But the store now offers grooming

  • 5/5 Valeria O. 1 year ago on Google
    Staff is very nice, they always say hello when you enter the store ;)

  • 5/5 Rich T. 2 years ago on Google
    Everyone is friendly and helpful and always have what I'm looking for. Help me set up my new miniature turtle pond.


Call (561) 439-6430 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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