Dr. Bony is the absolute best. She is caring and compassionate. She called me a couple hours after learning I would miscarry to check in with me and see how I was doing. She also took the necessary steps to test me for conditions that may be causing miscarriage. Anytime I message her she replies back to me or gives me a call to ease my mind . She really cares about her patients.

I had my first baby through this clinic and it was fine. Nothing extraordinary about them. After experiencing 2 miscarriages in trying for our second, I made an appointment to request labs due to some concerns I had. I was immediately dismissed (they said I needed to have THREE miscarriages for them to do anything) and I had to push HARD to get them to run any sort of labs (and they still would not test my main request/concern which was to test progesterone). I also asked about her prescribing some progesterone to supplement with if I did get pregnant again and she said there was no research to support that, and that it would make me feel "icky" and had a ton of negative symptoms. I felt incredibly dismissed by my doctor who essentially told me to just keep trying to to relax. After my second loss and this appointment, I decided to switch to a midwife practice (who made me feel seen and heard from my very first appointment and spent 40!!!! minutes with me compared to the 10-15 I got at Crescent St, have called me on evenings and weekends, and have done extensive testing with me to ensure that we did not miss any red flags). I am now pregnant with our triple rainbow baby, have been on progesterone since 3.5 weeks when I found out and have no adverse symptoms or feel "icky" as the doctor here suggested I would feel. I do not recommend this clinic if you want doctors who care, who listen and who will actually stay up to date on current research.

Not giving a full 5 stars because Dr Bingham was very judgemental and basically lectured me when she asked how many partners I've had. I was in my late teens and it was just awful. Being in the medical field myself, you are supposed to leave your judgment at home. To make matters worse she did it to my best friend a year or so later. This makes people want to lie to their Dr's and that's not good! Also, she'll make you feel awful if you're overweight and tells you to be vegan. Dr Flagg isn't much better with the fat shaming. Also, not sure who but someone at the front desk is lazy and doesn't want to do their job. I missed my appointment and got a voice mail to call back & reschedule. When I called back the person I spoke to said they didn't have anything available for months and couldn't book that far out. I got off the phone with her & called back and spoke to someone else and was scheduled in that same month. Don't work there if you're not going to do your job. Very unprofessional and straight up LAZY!

Using my husbands site as I don’t personally have my own. However, I’ve been a pt for at least 15+ years. The front staff and staff answering phones have become so extremely rude, don’t care what you have to say, and you def don’t feel welcome- Even as a long term pt. So snippy, short, uncaring & we are for certain bothering them. It’s a real shame. Never was like this

I’ve been going to them since I was a teen. Bingum & boney delivered my baby in 2008 via C-section. I called today to schedule to annual since I haven’t been because of Covid/ Life & was told they wouldn’t see me because I haven’t been since 2019 & would be considered a new patient & they aren’t taking new patients ?? Ummmm talk about patient abandonment . I am absolutely disgusted but ya know what? This is prolly a blessing in disguise because the last time I was there they made me wait over an hour & completely dismissed all my issues.

This review I was not going to make but I feel compelled to at this time. 1st. Dr. Bony was a star. Dr. McLeod was very good as well. Joanne the nurse is very nice and good. Drs. Flagg and Bingham are two of the worst doctors I have had the unfortunate experience of seeing. Bingham thinks it’s appropriate to ridicule, belittle and behave like being Vegan is the only way to exist. Bingham will make you feel like you are dumb and failing so I’d stay away from her unless of course you’re into paying people to be abusive when that’s the last thing you probably need in your life. If you value your privacy I would also look elsewhere. I personally overheard conversations staff had about individual’s protected personal health information (and about each other). Some of this is unavoidable because of the office layout but at least one occasion (I took notes) definitely avoidable and as a result of what I heard I left conflicted about continuing care and considered figuring out how to file a HIPAA complaint. There are other inconsistencies as well which I suspect stems from certain doctors/bias so I will just say it’s in your best interest to know what you are entitled to/what you might get for care if you went elsewhere. Finally, the staff answering the phones/checking in/out are at times personable to certain people but more often than not rude in my observation with others and personal interaction on occasion. I do not blame them. I think they are slammed at times and the environment fostered by rude doctors who probably aren’t treating their staff exceptionally well is what it is. It’s awesome to think this is an all women team but it’s a toxic team/environment. There are positives but the issues outweigh here so if you’re going once a year this may not be a horrible experience. If you’ve got a medical issue or you’re pregnant I think you can do better.

Not a good look for women's health care. Unless you're a friend of a friend or white with money this is NOT THE PLACE like so many others surrounding. I've tried many offices and it is exhausting having to advocate/beg from respect over your body. I'd rather not go and roll the dice at this point. They don't really care about us.

I tried on several occasions to give this place the benefit of the doubt the few times I've been inside and had piss poor service with a smile. After sharing my concerns as a black woman not getting health care nobody hearing me still struggling with the same issue years after already going to Dr summerall for years this new doctor at crescent Street finds a serious issue so she says because if it was so serious you would think from July to now I would have been had the services needed or the test needed so I can correct my own health because clearly as a black woman seeking help in this town it's being told to me that it's just a busy time when you call the radiology department not only are they incompetent but they have attitudes with what you're asking them I worked in the radiology department so I understand very much how this works what I don't understand is how they can continue to hire the same type of Karen when that is not what the world needs so with that being said I'm canceling all appointments anything that has to do with the 860 Middlesex hospital area I'm all done you guys are bottom and I'd rather sit at a clinic then to be demoralized one more time by someone who has no education just a high school diploma and can we stop acting like doctors are the know all and all you only go to school for medicine you don't go to school for healthcare people need health Care professionals not this disrespectful I know what I'm talking about energy because if you knew what you were talking about I wouldn't be leaving a review