The Bristal Assisted Living at Holtsville image

The Bristal Assisted Living at Holtsville

Retirement community • Assisted living facility • Retirement home • Senior citizens care service

đź‘Ťđź‘Ť My mother in law has been there almost 4 years. I'm writing this review after seeing the one below about residents being beat. No such thing! This Bristal went above and beyond during covid with next to no cases that effected the residents. Safety measures coming and going are always enforced. My mo... People often mention staff, care, wife, Bristal, parents, living,


Address

5535 Express Dr N, Holtsville, NY 11742

Website

thebristal.com

Contact

(631) 828-3600

Rating on Google Maps

4.50 (42 reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: staff (13) care (8) wife (8) Bristal (7) parents (7) living (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Lisa B. 2 years ago on Google
    My mother in law has been there almost 4 years. I'm writing this review after seeing the one below about residents being beat. No such thing! This Bristal went above and beyond during covid with next to no cases that effected the residents. Safety measures coming and going are always enforced. My mother in law is very happy and safe there. She loves the amenities and the staff gives their best. The people there are a second family. There are always areas of management that can be improved as people come and go but this Bristal has been a godsend for us.
    3 people found this review helpful đź‘Ť

  • 5/5 Karen C. 1 year ago on Google
    Hi I met with Adam Walsh, director of community relations, today to gather information and view the community. It’s a beautiful place with a lot of activities to choose from. People in dining room looked happy and like they were enjoying their meals ( many choices). They have many different community rooms for activities- including a real bingo room with large light up board. Apartments were nicely designed. Staff appeared happy and like they enjoyed their work and worked well together. Adam was very friendly, professional, knowledgeable and transparent about fees and services. I have seen many communities on Long Island and I strongly recommend you take the time to visit here when finding a new home for your loved one(s).
    2 people found this review helpful đź‘Ť

  • 5/5 DON S. 1 year ago on Google
    Open letter to those seeking care at an assisted living facility. I must share my wife's as well as my own experience with the Bristol at Holtsville. It is natural that as anyone facing a sudden and dramatic change from a way of living that they have enjoyed their entire life to an uncertain future would be concerned, even fearful when they suddenly come to realize that all that has changed. The loss of ones freedom to come and go whenever or where ever they please, most likely on their own, has usually, quite suddenly, been taken away from them. There may be, quite naturally, a reluctance to enter into this “new world”. I know it was for my wife. With reluctance, fear and resentment but unfortunately with no option she was forced to accept the situation. Admittedly it took a while for her to accept this new “environment” but with the caring and professionalism of the ENTIRE staff, from administration to housekeeping to maintenance, as well as the folks in their “wellness center” she came to not only accept the reality of her situation but to actually THRIVE in it. Even though she has lost the comfort and familiarity of her home I can honestly say that she is actually better off in her new environment. One may question why, how could that be? Let me explain the reasons. For one, since we could not afford a full time nurse, which she would have required , as “home health aids” are neither equipped nor allowed to administer the level of care my wife required she is now being cared for properly, under professional supervision. But even more than that, the environment at the faculty has eradicated her fears and concerns about living in this new environment. For several years, like many seniors, few people “came to visit” my wife and as her mobility declined her ability to socialize diminished and she became “lonely”. The psychological burden of loneliness is difficult for those who are not in that position to appreciate and may be difficult for them to comprehend. At Bristol, although it did take two attempts, she has made friends, lots of them, and that is primarily what has actually made her life better. I would visit my wife on a weekly basis, probably not as often as she would like but being eighty years of age myself and running my own business that was the best I could do, yet quite incredibly staff members knew me and greeted me by name. At times I can't even remember why I entered the bathroom yet these folks at Bristol knew not only my name but they knew where my wife was whenever I arrived. I went to take my wife out for her birthday and the receptionist said, “you're a day early”, which I was. Incredible that staff would know my wife's birthday, something that demonstrated the level of care being afforded my wife. Whenever I would visit I would see that the ENTIRE staff, from maintenance to supervision would greet her, talk to her, as he would to them. SHE HAD FRIENDS, SHE HAD COMPANY, SHE HAD COMPANIONSHIP. Few things in life could be more important than that and the staff at Bristol has provided all that and more. Although it was a struggle for a few months in the beginning my wife is enjoying a safe and satisfying life, something I sincerely doubt she could have had had she remained in her home. Additionally the burden of her care has been largely lifted from my shoulders as I am sure that she is getting better care and a better life than I could have provided her on my own. It may be difficult at first but given a chance it will prove the very best solution to the inevitable effects of the passing of time. Don Sterling
    1 person found this review helpful đź‘Ť

  • 5/5 DOnna K. 1 year ago on Google
    Hi, my elderly parents were living on their own and slowly getting worse. Mom had fallen a few times and were were very worried. My Social worker suggested Bristal Holtsville and they met with us right away. the place is fantastic and my parents love it. They moved in late August 2022. The Staff is fabulous and so accommodating . I feel soo comfortable knowing my parents are so well taken care of. Highly recommend them.
    1 person found this review helpful đź‘Ť

  • 5/5 Bill F. 1 year ago on Google
    My parents have been living at the Bristal in Holtsville since June of 2019. The staff and management have been extremely helpful in supporting my parents in their golden years. From assistance with medications, physical therapy and special care needs they have created a safe and caring environment. The facility is very clean and staff go out of there way to be helpful. The restaurant offers a very large menu with daily specials and you can request just about anything. The senior staff have been fantastic in assisting my family with advice and support around healthcare, special needs, insurance support and other care for my parents. There is a wide range of activities on a daily basis, including day trips. Mostly making my parents feel safe, cared for and treated with respect and dignity. We are very pleased with the experience at the Bristal.

  • 5/5 MARY S. 1 year ago on Google
    I would like to take this opportunity to commend the staff at the Bristal at Holtsville. Several months ago, my mother, Norma Bonardi, fell and was sent to the hospital. After her fall, she refused to leave her room, for fear of falling again. This situation persisted for several weeks. As you can imagine, my family and I were very concerned because we saw a dramatic decline in both her physical ability to walk, and her mental well-being. After discussing my mom’s situation with Julie and Nady, I was encouraged to see that they had a plan to help her get back on track. I am happy to see that my mom is not only able to get around on her own again, her mood and outlook seems to be greatly improved. Julie and Nady are to be commended for their patience and professionalism, as are Melissa and Maria for making the extra effort to ensure that she was bathed and for escorting her to her meals. I would also like to recognize Chris and Mary at the front desk for their continued encouragement and especially Mary, for inspiring her to have her hair done, which really helped to lift her spirits. Thank you for your staff’s professionalism and caring attitude, which is of great benefit to the residents and a welcome comfort to the families. Sincerely, Mary Bonardi-Sullivan and Family

  • 5/5 Jay K. 1 year ago on Google
    My mother has lived at this facility for about a year now. They have bent over backwards to accommodate her by bringing food to her room instead of going downstairs, they have allowed her to keep her tiny dog while she was there, they have tried their best to make her feel welcome. Though she may not be the perfect fit for this living situation, I appreciate how much they've tried to help her. The only thing I can possibly say might get less than 5 stars is the food in the dining hall because I went to eat with her there (they were super nice to let me eat with her). I would suggest that you go for a meal at dinner to decide for yourself, maybe it was just me and just an off night. I'd say that was a small thing compared to the kindness I witnessed from the staff and nurses while I was there towards our mother. I can't thank them enough for the peace of mind we have knowing that she's in a safe place.

  • 5/5 Louann M. 1 year ago on Google
    Bless the caregivers at the Bristal of Holtsville. No matter what obstacles we face the staff is there, always, with willing hands to help. They are like family. They go above and beyond to support their residents and their family. Even through the hardest times I am confident that my loved one is treated with dignity, respect and LOVE. Thank you, thank you, thank you.


Call (631) 828-3600 Open on Google Maps

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