2/5 shannon d. 6 months ago on Google • 2 reviews
I
very
rarely
complain
about
a
service
I
receive,
for
multiple
reasons.
One,
I
am
very
understanding
and
know
that
nothing
is
perfect
and
two,
I
rarely
stay
in
hotels
so
when
I
do
I
expect
it
to
be
a
wonderful
stay.
However,
I
was
rather
disappointed
in
my
stay
here.
To
start
with
I
was
part
of
a
bridal
party
(which
I
had
made
clear
when
I
booked
and
confirmed
my
room).
I
asked
if
we
could
check
in
a
little
early
and
no
one
responded
to
my
request.
Prior
to
arriving
I
called
the
hotel
to
find
out
if
I
could
access
my
room
around
2:30
or
if
the
BRIDE
could
at
least
check
into
her
room
to
begin
to
get
ready.
We
were
told
that
they
were
doing
their
best
to
"turn
the
rooms
over"
since
there
was
a
prior
wedding,
but
I
was
pleased
to
hear
that
both
of
our
rooms
were
ready
at
that
point,
so
we
made
our
way
to
the
venue.
I
checked
into
room
11
strong
cottage.
It
was
cute
and
had
charm.
The
parking
lot
was
very
tight
and
crowded
but
I
was
able
to
squeeze
my
car
in.
The
steps
were
"wonky"
and
steep.
Again,
I
understand
the
old
charm,
but
it
wasn't
ideal
for
heels
and
a
dress.
Once
inside
the
room
it
appeared
to
be
clean
on
the
surface,
but
as
I
began
to
settle
in,
I
saw
a
lot
of
issues.
The
room
itself
had
a
musty
smell-
living
on
Long
Island
I
know
that
moisture
is
often
an
issue,
but
I
am
very
sensitive
to
mold,
and
I
could
tell
right
away
that
the
room
had
old
moisture
in
it.
The
bathroom
appeared
to
be
clean,
but
the
floor
had
a
large
amount
of
dirt
along
the
tile
edge
and
wall.
As
if
someone
quickly
moped
but
just
pushed
all
the
dirt
to
one
side.
There
was
very
little
toilet
paper
left
on
the
roll
and
after
using
the
bathroom
just
once
I
had
to
find
more
paper
to
refill
the
roll.
It
just
felt
awkward
using
the
very
last
bit
of
toilet
paper
left
from
the
prior
guest
staying
there.
The
caulking
around
the
drain
in
the
shower
was
peeling
up
and
felt
funny
to
stand
on
while
showering.
The
bathroom
fan
was
also
very
loud
and
made
a
"Clunking"
noise.
We
turned
it
off
despite
wanting
to
leave
it
on
after
showering
to
try
to
remove
some
more
moisture
from
the
small
space.
The
wall
next
to
the
bed
alongside
the
bathroom
had
large
scuffs
on
the
wall
and
the
paint
on
the
end
table
was
peeling
off.
The
laminated
information
sheet
felt
sticky
as
if
it
had
never
been
wiped
off.
After
attending
the
wedding
my
husband
and
I
made
our
way
back
to
the
room
and
I
had
concerns
about
how
clean
the
sheets
were
after
seeing
how
the
rest
of
the
room
was
only
"surface"
cleaned.
Once
we
settled
in,
we
left
the
curtains
open
because
the
curtain
rod
was
loosely
hanging
off
the
wall
and
we
didn't
want
it
to
fall
off
and
wake
neighboring
guests.
Once
we
laid
down,
we
noticed
a
large
amount
of
light
coming
through
the
front
door,
we
opened
and
re-shut
it
but
realized
that
the
door
did
not
make
a
complete
seal,
we
were
able
to
lock
it
but
didn't
feel
very
secure
with
being
able
to
see
daylight
through
the
door.
The
next
morning,
we
checked
out
rather
early,
we
were
not
very
comfortable
staying
in
a
questionably
clean
room
with
an
unsecure
door.
I
wanted
to
love
this
cute
and
quaint
room,
but
it
just
fell
short
in
too
many
areas
for
us
to
be
satisfied.
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