1/5 Grace 6 months ago on Google
First
time
there
but
will
also
be
our
last
time
to
Hicksville
Red
Lobster.
Friday
night
12/1/2023
7PM
server
AXX
took
our
orders
without
offering
any
guidance
or
pretending
to
be
helpful
or
care
about
her
job
or
customer
satisfaction.
Strike
One:
I
was
obviously
fumbling
back
and
forth
on
their
menu
looking
for
signs
of
pasta,
server
AXX
stood
by
the
table
motionlessly
without
offering
any
help
just
watching
me
asking
Husband
where
he
saw
the
pasta,
what
pasta
dishes
they
have,
etc.
When
I
finally
asked
server
AXX
what
their
pasta
dishes
are,
she
just
quickly
blurted
out
the
dish
names
as
if
anyone
can
grasp
that
mumble
jumble.
Strike
Two:
With
two
hungry
and
not-so-placate
toddlers,
we
saw
the
kids'
meals
so
we
decisively
ordered
two
entrees
from
the
kids'
meal
to
hopefully
get
them
started
first.
Called
our
server
AXX
back
immediately
within
5
minutes
to
ask
her
to
add
the
two
sides
and
milk
to
complete
the
kids'
meal
but
to
no
avail.
AXX
simply
offered
no
explanation
but
said,
"No,
you
cannot
add
sides
or
drink
now"
and
"Yes,
you
will
still
be
charged
the
full
amount
for
the
kids'
meal."
HOW
RIDICULOUSLY
OBSCENE
IS
THIS?!
I
don't
understand;
we
are
not
even
changing
their
kids'
meal
entrees,
we
simply
just
want
to
add
two
sides
and
two
milk
that
should've
come
together
with
the
kids
meals
in
the
first
place!
All
we
have
grown
accustomed
to
is
when
we
order
a
meal
that
comes
with
multiple
parts,
we
were
always
tirelessly
reminded
by
the
server,
"would
you
like
to
add
a
side?"
"would
you
like
to
add
a
drink?"
Even
McDonalds'
drive-thru
would
ask
you,
"what's
your
side?
and
what's
the
drink?"
when
you
order
a
chicken
nugget
Happy
Meal.
Yes,
our
incompetence
not
knowing
where
their
pasta
dishes
are
on
the
menu;
yes,
our
oversight
not
knowing
the
kids'
meal
also
include
a
side
and
milk.
But
a
server
in
the
human
service
business
without
caring
for
your
patrons,
compassion
for
the
young
visitors
or
pride
to
serve
your
food
should
be
banned
from
all
human-based
services.
Please
re-train
and
re-evaluate
this
server
AXX,
for
her
lack
of
professionalism
and
passion
(or
just
basic
human
decency)
will
plant
a
cancerous
seed
in
jeopardizing
your
business
if
it
hasn't
already.