1/5 Hina G. 2 years ago on Google • 5 reviews
Pretty
stingy
customer
service.
My
husband
went
in
today
while
I
was
waiting
in
the
car
with
my
2
year
old
and
not
feeling
great
because
I’m
pregnant
with
the
second.
My
husband
surprised
me
with
shoes
but
they
were
too
small.
The
assistant
manager
just
said
she’s
not
returning
them
and
they
were
worn
and
torn.
My
husband
called
me
and
said
they
won’t
return
them
because
they’re
saying
the
shoes
are
worn.
I
did
not
wear
the
shoes
and
was
only
exchanging
them
for
half
a
size
up.
I
went
into
the
store
and
the
assistant
manager
just
said
she’s
not
going
to
exchange
them.
Did
not
get
any
friendly
vibes
or
any
pleasant
customer
service
that
you’d
expect
from
a
company
like
a
DIOR.
They
could
honestly
use
some
tips
from
David
Yurman.
I
was
getting
pretty
annoyed
because
they
kept
telling
me
the
shoe
wasn’t
as
it
was
sold
and
I
said
it’s
impossible
because
I
didn’t
wear
the
shoe
except
for
when
I
tried
it
on
in
the
house
when
my
husband
gave
it
to
me.
I
spoke
to
the
manager
Abbie
Idavoy
and
she
also
said
the
same
thing
but
she
actually
added
that
there
was
lotion
and
sparkles
on
the
shoe.
As
a
educated
professional,
I
wouldn’t
bring
shoes
into
a
store
with
lotion
or
sparkles
on
them….
I
told
her
that
it
was
impossible
for
the
shoes
to
be
worn
bc
I
did
not
wear
them
and
then
she
finally
said
well
they’re
just
not
in
the
condition
we
sold
them.
So
then
I
said
my
sister
came
with
my
husband
to
get
the
shoes
and
the
salesmen
did
not
show
her
the
shoes
before
buying
them.
She
only
saw
the
color
and
asked
for
my
size
but
not
inspect
the
shoes.
For
a
company
like
DIOR,
customer
service
definitely
needs
to
be
worked
on.
My
husband
and
I
work
very
hard
for
our
income
and
to
not
take
a
customer’s
word
and
say
the
salesmen
wouldn’t
sell
a
shoe
was
very
inconsiderate.
My
sister
said
he
just
brought
the
shoe
out
and
she
just
saw
the
top
color
so
the
whole
situation
was
just
unfair.
The
sad
part
is
I
just
wanted
half
a
size
up
and
had
no
idea
any
of
this
would
happen.
Waste
of
time
and
increase
in
blood
pressure
while
being
pregnant!
I
hope
no
one
else
goes
through
something
like
this
and
please
examine
your
shoes
with
a
microscope
if
you
need
too
before
buying
them.
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