I’ll be honest, I looked at these reviews at first and wasn’t going to give it a shot. Then I had a change of heart and decided to take my daughter in for a free trial class and figured it wouldn’t do any harm in just checking it out. Well, I’m glad I did! We had a great first experience! Everything went smoothly; the class started promptly and ended on time. The coach was also very sweet and patient. I believe her name was Alexis and she was so enthusiastic and helpful towards my four year old daughter. She gave her a lot of attention and even provided feedback on her strengths and weaknesses to me after the class was over. She gave me advice on what we can practice at home, too. I was sad to hear she only works on the weekend, as a weekday fits my personal schedule better. After the trial class, we officially signed up for classes and I’m hoping the the future is also a positive experience for myself and most importantly, my little one. We’re hopeful that the weekday coach is just as good as Alexis was for our trial class. The only downfall throughout my experience is that the “lobby” or “parent” area was a bit chaotic (which is somewhat out of the business’ control) Parents were allowing their children to run around freely and scream in the small area where parents are watching their kids practice. Perhaps, a small section or children’s room for the other children who are not enrolled, to play or hang out in would be beneficial for all. Overall, looking forward to leaving another great review after attending our next classes! I would recommend this gym to anyone interested in the community as of my experience today!

called to see if we could try out a class for my daughter who is 9. They told me I had to make an account online on their website and register for a trail class. At first I was confused on a few of the registrations steps. I sent an email asking for clarification and they never responded at all. I figured it out on my own, registered for the trial class and showed up with my nine year old. There was no communication at all. The front desk said they would come call her when the class started. Well when the class was called we didn’t think it was the class they would have had her in since they were all about 5 years old, turns out it was and we missed the first few minutes. When the class ended that was it! No one came to ask us what we thought, no one even made eye contact. We just left and I told My daughter this wasn’t the right fit. No one ever even called to follow up. The entire process was just odd. We ended up at CATS gymnastics. The owner was welcoming…. We had an actual conversation with a real human being. My daughter is in classes with kids her own age and the difference in these gyms customer service is like night and day.

Honestly, very disappointed in this place. First off, you are “greeted” in the front desk by a young woman who is not welcoming whatsoever. She’s not helpful at all and if you don’t ask question after question, she doesn’t offer to help you. My daughter was in the Orange preschool class and she’s a bit shy. The first class she did fine, after a few minutes of watching the other kids participate. The instructor that teaches the class appears to be around 16-19 years old and doesn’t even try to have the child feel welcomed into the class, especially if you know they are new. Her demeanor is as if she doesn’t want to be there and with everyone I’ve had to interact with there, it’s just horrible customer service all around. On top of that, they don’t refund you anything, even if you haven’t gone to all the classes. I understand if my child doesn’t enjoy gymnastics and doesn’t want to continue but the horrible customer service in this place will keep me from ever coming back or referring them to anyone else.

As a daughter of a previous gymnasium owner, I know what to look for. Cleanliness, customer service, gym design, quality of mats, coaches ect. This gym is leaps and bounds better then other gyms we visited. My only complaint is no one ever checked in with us after any classes including the trial day. However, this is pretty normal at gyms and is just a personal pet-peeve. When I checked in at the desk before leaving, the young lady was super helpful and nice. I really appricate how there is a clear expectation on levels. I also love the online portal and I trust my payment is secure and I know exactly what I’m getting. I found the camp day for no school and it took 2 minutes to sign my daughter up. A lot of the bad reviews on here I can clearly tell just don’t understand how gyms are run.

Key here is professionalism. They are more like children when it comes to that. Wouldn’t recommend in any way. When it comes to their mask policy they do not follow it at all even though they created it. If you leave their gym they will call other gyms with LIES and prevent you from going anywhere else. Run far away!!! They are priced low for a reason. Well many reasons.

I took my niece to her class..the place was full (observation/parent room), not respecting social distancing, more than one parent per child. The place was a bit colder than outside. The AC was not running like it should be considering we all need to wear masks. I was dying. If my niece wasn't a toddler I could waited outside. 2 guys with their masks in their chins. Administration should check if all guidelines are being followed. Very disappointed. Not going anymore

While my daughter enjoyed the experience of the camp, as a parent, I did not. The staff in particular, Patricia, are very rude. The online portal system is a total pain in the butt. The staff are not well versed in their procedures or customer service. Guess I will be enrolling her at Golds gymnastics for the upcoming school year. Honestly, wouldn’t recommend.

This place is not geared towards small children. Per the owners daughter the place to too large for children and there attention span. We had to ask for a refund more than once before it was finally granted.

Today was Extraordinary! My 5 year old Gabby had the BEST experience with Genie! We were so thrilled with Genies personal attention to our daughter.My daughter had the time of her life. I am very Grateful to have found a clean, exciting and safe environment for my sweet girl. There is a Huge glass wall to view all the training . I took tons of pictures as I was in Awe. I paid attention to the students , they were smiling and very respectful to each other which I was hoping. The parents were all in masks and very friendly. I asked a lot of questions as I am a new Gymnast Mommy. Our next class is next week and I am so excited to watch my daughter grow in her skills and gain confidence in herself. Thank you for a Great Experience today !

Love this family friendly gym, I have been part of this amazing gym for over 20 plus years, my 2 daughters went there and they love it, I will recommend this gym 💯 to everyone.

Best gym around. My daughter loves it. Coaches and staff are very knowledgeable and really show that they care about the kids.

Great gym. Great coaches. Great equipment. They offer a variety of classes and always do so many different events for the kids throughout the year.

This place is AMAZING! The gym has tons of equipment with great coaches to help the kids learn at the highest level, even recreational. Phenomenal facility from front staff to coaches all helpful and easy to communicate with.

Both of my girls have been going to Genie’s Gymnastics for many years now and it has been the best experience. My older daughter did cheerleading there and has since graduated high school and has been coaching. My youngest daughter has done gymnastics for the last six years and she has loved every minute of it. The coaches are very attentive and supportive of every child that comes in. They have helped my daughters learn new skills and accomplish goals. I would recommend Genie’s Gymnastics to anyone looking for a gym for their child.

Have been a part of this gym for over 15+ years and have nothing but positive things to say! It is such a great family ran business. Besides the gym equipment and space being great, the coaches are the best. Coaches and friends that turn into family make it an even better atmosphere to be in. Such a fun and uplifting environment. The coaches have always treated my daughters with respect and you can tell they truly enjoy and care for them so much. My daughters absolutely love Coach Gabi. They enjoy their time in the gym and look forward to going every week! The coaches know how to treat the kids and adapt to each of their needs! I will recommend this facility to everyone!!!

This was our first visit. We were pleased at how clean the facility was and how attentive the staff appeared with the students. The atmosphere seemed to be a good balance of discipline and friendliness.

First off, I cannot speak to the camps, but my kids moved here from another established gymnastics group in the area and are so much happier, learning faster, and more focused at Genie's. This is a solid gymnastics group, will girls all the way to level 9 and 10. They are the only real group in the area if your kids are serious about gymnastics.