Fox River MedSpa | Knee, Hip, & Joint Pain Clinic | Algonquin Therapy image

Fox River MedSpa | Knee, Hip, & Joint Pain Clinic | Algonquin Therapy

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One of the Top rated Caves in Algonquin


Address

1543 S Randall Rd, Algonquin, IL 60102, United States

Website

www.foxriverspa.com

Contact

+1 224-241-8489

Rating on Google Maps

4.90 (521 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 6 pm
  • Sunday: 9 am to 5 pm
  • Monday: 9 am to 9 pm
  • Tuesday: 9 am to 9 pm
  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: massage (44) great (20) experience (17) amazing (15) River (14) feel (14) staff (13) time (12) pain (11) massages (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Todd F. 1 year ago on Google • 187 reviews
    The staff and therapists are great here. They really take their time to learn what you need and genuinely care for your health. The recent addition and expansion is pretty awesome! They literally doubled in size and increased what they offer to customers. I won't personally use all of their offerings but it's almost a one stop shop for all of your personal therapeutic needs. Don't hesitate to visit this place, they will take care of you!
    8 people found this review helpful 👍

  • 5/5 Meg E. 1 year ago on Google
    Fox River Medspa is, by far, the best place for massage and self care. Julie, the owner, has put her heart and soul into this place, and it shows. Every inch of the space is carefully designed and put together with healing, tranquility, and relaxation in mind. Every professional I’ve seen has been passionate, supportive, and kind. It’s clear they are hired not only for their skill set, but for their passion and love for helping people heal and care for themselves. They treat clients as individuals, always asking what I hope to get out of my service-particularly with massage. I’ve never been asked that question anywhere else, and it really matters! Sometimes I’m there for pain or a problem area, sometimes I’m there for an hour of quiet and relaxation. Either way, they genuinely want to make the experience right for you. The expansion is amazing, I’m looking forward to classes and events! Julie also shows a dedication to community, and really listens to client requests. With her expansion offering more space and services, Julie has really proven her ability to meet the needs and requests of clients AND the community. I’m grateful for their success and the ability to expand to provide clients with even more!
    3 people found this review helpful 👍

  • 5/5 Alan W. 7 months ago on Google • 32 reviews
    The chiropractic team at Fox River MedSpa is fantastic, and the experience of working with them has been life changing. The combination of professional chiropractic adjustments, masterful soft tissue massage, and personalized physical therapy exercises provided by Dr. Steve, Scott, and Leslie have helped me fully recover from a major injury. I continue to see them weekly for preventative maintenance, and I've never felt better. They take time to fully understand the challenges you are facing and the pain you might be enduring, and they make a concerted effort to create a treatment plan that is right for you. I truly feel like they care about me as a person and they are invested in my well-being. I highly recommend their services.
    2 people found this review helpful 👍

  • 5/5 Alexa M. 2 years ago on Google
    I’m a dog groomer so my body is constantly put through the ringer. After a couple weeks of pushing my body physically for my job I figured it was time to get a massage. I’ve been very hesitant to get massages because I am a larger women and there are a lot of insecurities that come with that. But my body was screaming and I needed some relaxation. I bit the bullet and did a ton of research on massage before I finally booked one. And I’m so happy I did. My experience at Fox River was phenomenal. Erika made me feel so comfortable and eased my anxiety’s. There was zero judgment and at no point did I feel uncomfortable. The massage was amazing as well as the hot oil scalp massage. After my appointment when I got into my car I didn’t feel any of the usual back pain or knee pain I’ve been feeling for months. I booked another appointment on the spot. The ladies at the front desk were wonderful as well and it was just all around such a great experience. I can’t wait to come back!
    2 people found this review helpful 👍

  • 1/5 Yvette B. 4 months ago on Google • 14 reviews
    I visited 3 times, each time convinced that I simply got a bad practitioner. The first time, I got a Brazilian wax. The tech looked super professional. Halfway through the session, she let it slip that she had done less than 10 Brazilian waxes before. Great. My outer labia ended up having the skin pulled off on both sides, in circular patches. I didn't say anything, because I didn't want to get this new tech in trouble. I came back 6 months later, for a massage. It was immensely lackluster. I remember thinking that it must have been a new tech, again, since the reviews for this place are so great. The third visit, I came in with my mom. We each had an hour-long massage, with upgrades (a special biomat table and cupping). My tech was a women who was immensely out of shape, breathing heavily the entire time, and lightly grazing my skin. She fumbled for a full 5 minutes with the cups, could not get them to suction properly, and then spent 20 minutes of what was meant to be a deep-tissue massage talking about scar treatment and how she can eradicate the scar on my back with her tool. That's all great. But it wasn't what I came here for. I came for a deep-tissue massage, not light grazing and cup fumbling and lightly massaging a 20-year-old scar with a tool. It has been a disappointing experience every single time. But the last straw was when I finally wrote them a personal email, following their request for feedback, and did not hear back. I would highly recommend skipping this spa. It looks VERY nice, but the techs are not up to par. I am now trained as a massage therapist myself, having undergone a course last year, and I recognize I should have gone after an insurance claims regarding the burns on my labia. For anyone who has suffered like this - do not hesitant making a claim with their insurance. That's what it is there for.
    1 person found this review helpful 👍

  • 5/5 tori w. 7 months ago on Google • 5 reviews
    I’ve been coming to Fox River MedSpa for years now, and always have a great experience! I had a really great experience Sunday morning. Klaudia was absolutely wonderful and provided fantastic service and an absolutely amazing massage! It was the perfect way to start my Sunday morning and start fresh for the week. I always look forward to my visits as all the staff is super friendly and welcoming. From the massages, to wax services with Lisa (who is absolutely amazing!!) I love Fox River MedSpa!
    1 person found this review helpful 👍

  • 5/5 NICOLE R. 1 year ago on Google
    Selena provided a great hot stone massage. I signed up for a year membership and received a goody bag with lots of special products in it. There was a delay at the beginning of my appointment that the staff recognized, and they were very apologetic for what occurred. I very much appreciate all of their efforts and making me feel welcome at their facility. They have a large menu of services they provide, and I look forward to going here regularly. Thank you!
    1 person found this review helpful 👍

  • 5/5 Thomas K. 7 months ago on Google
    I have gone to Fox River a number of times for massages and experienced a few different massage therapists, all of whom have been top notch. Recently I woke up with a major pain in my back, and sought a massage same day to try and work out the pain. Scott was available later that day! He was very knowledgeable listened to what I was experiencing and proceeded to work out the pain. At the end of the session he also suggested/demonstrated a number of stretches that will help with the tightness, one of these stretches did the trick and combined with the massage I felt much better. Thank you!
    1 person found this review helpful 👍

  • 5/5 Susannah B. 8 months ago on Google
    From my initial call through to my actual massage, I encountered very friendly, sincere, compassionate, and highly knowledgeable staff. It was a relief to deal with effective quality of care that incorporated such professionalism. Denise is fantastic and her medical knowledge is astounding. I look forward to returning in two weeks!! Thank you.
    1 person found this review helpful 👍

  • 5/5 Kelly S. 9 months ago on Google
    Excellent customer service! Lonna helped me book my appointment. Everyone at the front desk was friendly and polite. Scott did an amazing job with my massage. I didn’t realize how bad my body really felt until after the massage when I felt like a new person!
    1 person found this review helpful 👍

  • 5/5 Natalie O. 9 months ago on Google
    I love everything about the MedSpa. The renovations are beautiful, but aside from that, the staff is incredible. Everyone is so personable, welcoming, & do an excellent job of making you feel comfortable. All of my experiences here have been great, but my most recent was the absolute best! I had an appointment with Nicole & can’t say enough about her! She’s down-to-earth, extremely pleasant, & does an excellent job of listening to you & giving you your desired result. She takes her time, doesn’t make you feel rushed, & takes pride in her work. I’ll absolutely be a long-time client of hers!
    1 person found this review helpful 👍

  • 5/5 Tina D. 1 year ago on Google
    This place is literally so amazing. First off it may say med spa but when you walk in you feel like you are in a retreat. Everyone is so nice. The place is super clean. The massage room is such a vibe. It’s not like a basic massage room. I decided to treat my self to a much needed two hour bliss massage. Which included an AMAZING Massage. And coming from someone who has knots from head to two . Was it worth the 250$. 100% yes. I also had no idea new clients get a discount. So if that doesn’t get you to try this place. Then Natalie should. What a great massage therapist. You can tell she enjoys her job. She also knows what she is doing. This place and employees are definitely 100x better then chain massage places. I’ll be back!
    1 person found this review helpful 👍

  • 5/5 Denise M. 1 year ago on Google
    My husband and I had 90 minute massages at Fox River MedSpa. The space is beautiful! The staff is warm and welcoming. Maria was exceptional. She listened to my concerns and I had a perfect massage. She was professional, knowledgeable, and friendly. Highly recommend Fox River MedSpa.
    1 person found this review helpful 👍

  • 5/5 Danielle S. 1 year ago on Google
    I saw what great reviews this place has so I scheduled a last minute massage because my neck and shoulders were getting so sore, as they do occasionally. I think my massage therapist was Jessica or Jess? She made me feel like a new person! Typically when I get massages I feel sore again the next day, but not this time! My neck and shoulders still feel amazing.
    1 person found this review helpful 👍

  • 5/5 Lela G. 1 year ago on Google
    Another great experience here. The front office staff were very welcoming and offered to show me the completed renovation spaces. Lisa, who did my facial and scalp massage, was so friendly and explained everything the facial involved while creating and maintaining a relaxing, comfortable atmosphere. She answered all my questions and I am super happy with the results. Can't wait to return.
    1 person found this review helpful 👍

  • 5/5 Sarah L. 4 months ago on Google • 10 reviews
    Kindness, compassion, cleanliness, and flexibility I went for my first massage with them on my birthday and realized I didn’t book online correctly. Fortunately, the owner came out and not only got me in but also gave me a complimentary facial. It was an amazing experience and I will definitely be back

  • 5/5 Kory H. 3 months ago on Google • 9 reviews New
    Taylor was amazing for my massage! She knew the right amount of pressure and did such a great job! Highly recommend!

  • 5/5 Laura D. 3 months ago on Google • 3 reviews New
    Julie and Team were very accommodating, professional, and personable. They are very passionate in what they do and it definitely shows. I hosted a spa party and my guests and I were very happy and satisfied with all the services provided . The facility was clean, relaxing, and the ENTIRE staff was friendly and went above and beyond to help make our celebration even more special . I truly appreciated Julie and her team accommodating one of my guests that had to make last minute changes due to a change in care for her special needs child, and they made it happen ! Again, went above and beyond. The only thing this spa is missing, is a sauna room, but their service is exceptional and made up for that! Thanks for allowing me and my guests to use your facility to celebrate and host a 50th birthday celebration! Highly recommended! You will not be disappointed no matter which staff member you choose for a message or facial, they were all great!!!

  • 5/5 Carissa C. 1 year ago on Google
    I've been to this spa at least 3 times in the last year and a half. I've never had a bad experience. Every massage therapist I've had has been lovely! For the most recent experience I had, Terra was my therapist. She was very attentive to my needs/wants and definitely knew what she was doing with using the cups for my massage. She was very knowledgeable and answered any questions I had. I appreciated the information she gave to me and she took my stress and pain away! The spa has always been clean, cozy, and overall a very welcoming environment!

  • 5/5 Janis K. 5 months ago on Google
    We appreciated the friendly exchange from the moment we called and inquired about the program. This welcomeness was carried over when we visited the spa. Greeted by Malarie warmly and helped by Nicole with the same enthusiasm, wonderful information. We appreciate the support as well. We are looking forward to our future interactions.

  • 5/5 Kaitlyn W. 5 months ago on Google
    I have wanted to get a massage for awhile for pain and migraines I get. But I was really nervous. I hear when you get massages for pain/issues they sometimes are not very pleasant. Paula met with me and listen to what I read and saw online in terms of what I was hoping to try. She did just that. I had absolutely no idea that massage therapists can help get knots out of your body.. O.o I was shocked as they started to disappear. Needless to say I need to book another appointment because I had too many knots , 🤣🤣

  • 5/5 Kylie A. 6 months ago on Google
    There was a mix up with scheduling and the services I thought I had an appointment for were never booked. Instead of turning me away, the spa staff accommodated me on short notice and was able to squeeze me in for the services I wanted. They even threw in a small gift to apologize for the mix up. Every time I come here I have a great experience!

  • 5/5 diane c. 8 months ago on Google
    Denise is an amazing massage therapist! Her individualized supportive therapy is so perfect! The spa environment is welcoming and relaxing and the staff is friendly and caring.

  • 5/5 M G. 1 year ago on Google
    I have been going to Fox River Spa & Salon for about 7 years now and I love them! I go for massages and esthetician services and Julie and her team are great. Yesterday, I went to get my brows done by Lisa, who I highly recommend. I had to bring my 5 year old son with and the staff entertained all his questions as he was in awe of the spa (he had never been with me before). The spa expanded recently and built a yoga studio (salt room) more treatment rooms, a cool lounge equipped with a drink bar. I am a member and get a discount and perks from my membership including use of these faculties outside my services, a signature drink cup and personalized towel with my name on it! Membership is not that much either and is yearly. They remember my name and treat me like a VIP. I recommend Jessica and Paula for massages as well, they are great!

  • 5/5 Lindsay A. 1 year ago on Google
    Julie and her team are absolutely amazing!!! Tiffany at the front is awesome and will go above and beyond for you!! I had my first experience with Natalie today and she was phenomenal! I told her about my migraine issues and I felt like a new person after seeing her!! Thank you Fox River Med Spa!!

  • 5/5 Tina M. 1 year ago on Google
    I had my first experience at Fox River Med Spa today and I can absolutely say that I will be back. Julie, my massage therapist is very gifted at her job and I can definitely say that she had exceeded my expectations. Truthfully that was the best massage I’ve ever had! Friendly staff, very relaxing ambiance and easy online booking! I absolutely recommend!

  • 5/5 Amanda P. 1 year ago on Google
    Dr Steve was great! I was nervous for my first appointment and he made me feel at ease. The office ambiance helps with that as well! Natalie did my massage and it was amazing. Not one complaint here. I cannot wait to go back! I would highly recommend.

  • 5/5 Cassandra R. 10 months ago on Google
    First time using Cassie and I absolutely loved her!! She did a great job with my lashes and eyebrows. She chose a color that makes me feel so much more confident. I will request her in the future!

  • 5/5 Maggie W. 1 year ago on Google
    This was mine & my husband’s first time at Fox River Spa & it did not disappoint! We received a couples massage for 90 minutes with Julie & Sam as our massage therapists & they were absolutely amazing! They allowed us to relax which was much needed & made us feel so comfortable! We ended up buying a membership for the year, we will be back soon! Thank you Julie & Sam for making our experience one to remember!

  • 5/5 Janine K. 1 year ago on Google
    Had my first visit for Botox with Ashley. I’ve had Botox before from other spas, including a dermatologist, I was never happy with my results. Felt like I wasted my money. I don’t know what Ashley did, but my results are incredible. I’ve heard that many places dilute too much or they don’t go into the right location to get good effects. I believe this is what made the difference. Ashley did a wonderful job and I will definitely return

  • 5/5 Cindy C. 11 months ago on Google
    Dr Steve and team are amazing. I was told by my orthopedic doctor that surgery for my shoulder would be the next firm if treatment. I went to Fox River Med Spa and asked Dr Steve what we could try to avoid surgery. He put together a plan of chiropractic, physical therapy, at home exercises and massage therapy. I'm thrilled to say I am now in maintain mode going once or twice a month. I am no longer in constant pain. Thank you Dr Steve, Scott, and Leslie!

  • 5/5 Greg A. 1 year ago on Google
    I have been going to Fox River Spa & Salon for about 3 months. Very clean and inviting facility from the moment you walk in until you walk out. Everyone I had contact with was extremely friendly and helpful. Tiffany Ann is my therapist, and she has been great since the first visit. I would recommend her to anyone looking for a massage. Thank you for the healing!

  • 5/5 Catherine H. 4 months ago on Google • 1 review
    Paula is simply the best massage therapist I have ever had! Paula not only is great at working out muscle knots but makes it relaxing too. I have gone to Paula at least 10 times, and she is consistent in the high quality therapy she provides. I am a loyal Paula fan!

  • 5/5 Lara Jane R. 3 months ago on Google • 1 review New
    I started coming here a little over a year ago for massages. I went to several different therapists to find one I liked and Marzanna was by far my favorite. Due to my profession I need a lot of work done to my back/shoulders. Marzanna is amazing at relieving the tension and removing my knots while still making it relaxing. She is mindful of all the little things that make it a better experience like making sure the table is the right temperature, the head rest is at a comfortable height, etc. You can tell she really cares about her patients! I am so sad that I won’t be able to get massages from her anymore, due to moving away.

  • 5/5 Steve S. 4 months ago on Google • 2 reviews
    Wonderful experience. I have had two massages with Jaimee. Her kindness and attention to my individual needs are very therapeutic, it is not some cookie cutter one size fits all therapy. I recommend her whole heartedly.


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