5/5 Lauren L. 6 months ago on Google
As
someone
who
moved
from
out
of
state,
I
didn’t
know
what
to
expect.
This
building
and
management
have
surpassed
any
expectations
I
had
coming
in.
Dylan-
Assistant
property
manager,
and
all
of
the
welcome
desk
staff
especially
have
been
attentive,
kind,
and
all
around
a
joy
to
communicate
with.
You
can
tell
they
genuinely
enjoy
helping
people.
Dylan
was
super
quick
with
the
leasing
process
and
responded
to
any
questions
I
had,
which
was
nice,
as
my
last
building’s
property
manager
purposely
ignored
resident’s
emails.
He
did
everything
to
accommodate
my
situation
and
I
couldn’t
be
more
grateful.
Even
when
he’s
not
in
the
office,
the
additional
management
staff
are
wonderful.
At
my
previous
building,
I
had
to
wait
if
the
manager
I
wanted
to
speak
with
was
out,
as
not
all
of
the
staff
knew
proper
protocol
and
how
to
assist.
Everyone
knows
what
they’re
doing
at
Urby,
and
they
do
so
very
very
well.
Now,
living
here
for
a
few
months
already
this
feels
like
a
home,
and
I’ve
never
felt
like
an
apartment
was
my
home
before.
It’s
a
peaceful
retreat,
and
it
feels
like
a
vacation
every
day
living
here.
Just
5
minutes
outside
in
the
beautiful
lush
courtyard
is
revitalizing.
It’s
the
perfect
break
from
the
outside
world
as
if
we’re
in
our
own
little
bubble
of
paradise.
I
recently
have
been
diagnosed
with
cancer,
and
all
of
management
have
gone
above
and
beyond
to
support
me..
whether
it’s
just
being
a
good
listening
ear,
spreading
wisdom
and
positivity,
or
even
having
the
maintenance
super
attend
to
my
unit
immediately
because
our
fire
alarm
wouldn’t
stop
beeping
one
night.
Big
shoutout
to
everyone
who
wrote
me
a
get
well
card,
that
was
the
sweetest
thing.
I’m
also
amazed
by
how
friendly
and
welcoming
neighbors
are,
it’s
nothing
I’ve
ever
experienced
before.
It
really
does
feel
like
a
community,
despite
it
being
a
very
large
complex.
When
you
move
from
NY,
where
people
are
hostile
and
unfriendly,
it
is
a
total
refreshing
game
changer.
I
have
nothing
but
great
things
to
say
about
Urby
and
do
encourage
anyone
to
move
here!
3 people found this review helpful 👍