Sportime Lynbrook is not ADA compliant or did not care about my impairment. I have been attending this facility for several weeks an there was a folded chair present that I sat in off in the corner of room to watch my son play. Last week was different. I went to watch my 5 year old son play soccer and the usual chair was not present. I went to front desk to request a chair. I am 8 months pregnant, can not sit on a hard floor and they refused me the courtesy of using their folding chair while my son was attending soccer. I asked several times and I was refused. I was told that they could not let me use the chair even though several of them were unoccupied. I'm visibly pregnant and expressed that to them but they did not care. Update: I see GM response... It doesn't change the fact that this facility is not ADA compliant. I was never offered an chair downstairs (hence reason for review). You CANNOT see into area where the small kids learn soccer from bottom floor unless you are standing and most of the things the GM said is a lie and did not happen and he wasn't there. They may have a procedure, but it was not followed and his version of what happened is a nice fable. The soccer organization never agreed and spoke to me about anything. This is really sad. I requested several times to speak to the GM and requested a phone number to Corp, and they refused. I even provided my number with no call back. At least he checks reviews on the internet.

It’s unfortunate that Sportstime and Carrie have to revert to stealing after their bad very much bad service of tennis for my daughter. This place is not worth your time or your money or any aggravation after three months they decided to charge me $932 for services that were canceled months ago. There was no communication from the staff zero communication, absolute fraud and theft for very bad service. Do not send your kids for tennis at this location at as it is very much a waste of time.

They have taken over the reservation system for the Hempstead Lake Park, but it simply does not work. First, you cannot use their system on a phone, which is just unacceptable these days. Second, even using a computer, there is no link to input your cc data. You have to attempt to make a reservation, then it will direct you to the page for your cc. You add your data, but you will find that it didn't work when you go back to the reservation page. Endless circle: Reservation page, cc page, reservation page, cc page. Nothing. The worst.

The aerobics/cycling room is dirty. The morning spinning instructors are always late and do not teach challenging sessions. Most of the instructors are not capable of teaching the aerobics and spinning classes. Suggestions for hiring qualified fitness instructors haven't been fulfilled. Also suggestions for more variety for zumba, yoga, piyo and barre classes haven't been filled. An evening zumba class needs to be added. It appears that no attention is paid to the suggestions box. They always hiring inexperienced instructors.

My son just finished his first summer in the Junior Multi-Sport camp and he had an amazing time! He attended the whole summer and never wanted to miss a single day! We tried him in various other camps over the years but he would always get bored or unhappy after a few weeks. That never happened at Sportime. He made many new friends, learned a variety of sport skills, and had a blast! The camp director, Sharon, the camp counselors, and the activities specialists were always organized, responsive, pleasant, and engaging. My son can't wait to go back next summer!

I just stopped by on Christmas Eve to try and buy a gift card for a family member. Front desk worker tells me he doesn’t know how to activate a gift card, and there’s not a single person there who can help. He didn’t even try to call anyone for help, or figure it out. He recommended I come back tomorrow - on Christmas. The most lazy and ridiculous service I’ve ever received - and trust me, I have worked in customer service - this is bad.

The soccer field is new, good place...

It has parking, easy to find. courts are good if not a bit cluttered with stuff on the side. Pros are very nice. Mats used in cardio tennis are gross. bring wipes or wash hands after but a good facility.

Really really nice place very clean. My son's attend soccer camps they have. I also have my son's birthday party here all I had to do is bring the cake they provided everything right down to the favors they came out.

Filthy facility. Every staff member I have dealt with here is incredibly rude and not helpful. There are several better sport times on long island to join. Do NOT waste ur money or time here

My children love this place

We come here for my son's Futsal practice in between the soccer season! You can view the court at ground level or from above.

I find the place wonderful