1/5 Tim S. 5 months ago on Google
We
attempted
to
have
dinner
here
on
Wednesday
evening,
December
20th
with
a
party
of
5.
As
a
tradition,
we
like
to
get
a
little
dressed
up
and
have
a
nice
holiday
meal
before
Christmas.
We
had
heard
from
some
friends
about
the
festive
decor
and
as
someone
who
works
in
Architecture
and
historical
renovations,
I
was
all
in.
My
wife
booked
the
dinner
nearly
2
months
ago.
Our
reservation
was
at
6:30pm
and
we
arrived
at
6:33.
The
hostess
had
to
get
our
table
cleaned
up
so
we
took
the
opportunity
to
get
some
pictures
by
the
decorated
fireplace
&
Christmas
tree.
We
were
sat
by
6:40
in
a
smaller
dining
room
off
of
the
bar.
It
appeared
that
there
was
a
booked
party
taking
up
the
main
dining
room,
and
the
bar
was
pretty
full
with
a
live
musician
playing.
There
were
5
other
tables
in
the
room.
We
waited
patiently
to
be
greeted.....a
greeting
which
NEVER
came.
It
appeared
that
there
were
2
wait
staff
working
this
room,
a
shorter
gentleman
probably
in
his
50's
and
a
young
lady
with
longer
hair.
A
table
of
2
was
sat
probably
5
minutes
after
we
were,
and
they
were
promptly
greeted.
At
that
point
I
figured
that
the
other
server
must
have
been
ours,
and
that
they
were
busy
handling
something
else.
We
patiently
waited.
In
the
meantime,
the
two
servers
carried
out
their
other
tasks
for
the
other
4
tables
in
the
room,
bussing
tables,
offering
refills
on
drinks,
discussing
dessert
options,
even
having
casual
conversations
with
the
patrons.
Oblivious
to
the
recent
table
of
5.
After
about
20
minutes
of
waiting,
we
were
getting
frustrated.
I
could
see
the
look
on
my
wife's
face,
and
the
kids
were
starting
to
get
antsy
and
wondering
when
they
could
order
their
"Shirley
Temple's".
I
was
directing
my
glances
towards
the
servers
in
the
hopes
that
they
would
notice
us
and
begin
our
dinner
service.
I
urged
patience,
saying
that
they
had
to
be
coming
soon.
After
a
few
more
minutes,
I
told
her
that
if
get
to
the
30-minute
mark
and
no
one
had
greeted
us,
that
we
were
leaving.
Sure
enough,
that
30
minutes
came
and
went.
We
stood
up
and
got
back
into
our
coats.
It
had
been
40
minutes.
My
wife
was
visibly
upset,
so
I
urged
her
to
take
the
kids
back
to
the
car
while
I
spoke
to
someone.
The
female
waitress
was
at
the
hostess
stand
as
we
passed
and
we
began
to
voice
our
frustrations,
my
wife
becoming
emotion
due
to
the
complete
letdown
of
a
greatly
anticipated
holiday
dinner.
I
explained
that
we
had
been
waiting
about
40
minutes,
with
no
greeting
of
any
sort
from
her
or
her
coworker.....all
while
they
attentively
served
the
4
other
tables
in
the
room.
She
asked
if
I
would
like
to
speak
with
the
manager,
which
yes;
I
very
much
wanted
to
express
my
displeasure.
It
took
another
5
minutes
for
the
manager
to
make
it
there
as
the
server
was
having
trouble
locating
her.
I
explained
our
experience
and
she
was
apologetic,
explaining
that
there
must
have
been
some
confusion
as
to
whose
table
it
was.
I
worked
my
way
through
college
as
a
server
for
several
years.
In
larger
restaurants
than
this.
Fine
dining
&
casual.
I
understand
the
nuances
of
working
on
a
busy
night.
However,
the
way
we
were
treated,
or
should
I
say
completely
ignored
is
absolutely
inexcusable.
The
manager
offered
to
comp
our
meal
if
we
would
come
back
in.
I
thanked
her
for
here
offer.
I
was
about
99%
sure
that
my
wife
would
NOT
be
coming
back
into
that
restaurant.
It
wasn't
at
all
about
the
$$,
it
was
about
the
experience.
We
would've
easily
dropped
$300-400....as
we
had
already
planned
our
wine
selections,
several
appetizers,
surf
and
turf
dinners,
and
the
kids
were
already
talking
dessert.
I
knew
that
my
wife
was
very
upset
(understandably
so)
and
I
went
back
to
the
car
to
try
and
console
her
as
best
I
could.
As
expected,
she
did
not
want
to
take
up
the
manager
on
the
offer.
So
now
we
are
a
hungry
party
of
5,
out
in
Avon
at
nearly
8pm......wondering
where
we
could
go
for
dinner.
I
know
the
one
place
that
I
WON'T
be
recommending
in
the
future.....The
Avon
Inn!
I
would
much
rather
give
a
good
review
than
a
bad
one.....but
you
earned
this
one
110%.
