I needed some extra cash to purchase an AWD BMW. The reason was strictly due to the heavy snow fall that Denver CO receives most winters. My ex wife drove a Honda civic & I drove this Firebird. Reluctantly, I did a pawn loan on my Firebird for down payment on BMW. When it became time to take my Firebird out of pawn, the Manager at the Thornton, Co Jumping Jack Cash location, decided he wanted to make a bigger profit off my car, rather than what the store location would make off my mere pawn. The Smuck, blatantly, w/ malice & forethought, stole my vehicle by not adhering to the pawn contract & or agreed to terms. He sold my pride & joy, collectors edition Firebird, deceptively as well as illegally as far as I am concerned. What a dirty S.O.B. In other words, I got car jacked at, Dirty Jumping Jack Cash.

The employees are great there and very courteous and pleasant to the customers. Ariel is an awesome employee and helps me out all the time. The manager Hector is great and always comes through for me with what I need.

This is a very customer friendly business. The manager is extremely fair and honest all around good guy. Also the assistant I had the pleasure in dealing with Ariel was a huge help to me in explaining the system and how it works. My only issue was the interest of the loan @ 12% was a little high on an auto pawn loan compared to Massa Auto pawn which is only 10% and no storage fee. Otherwise great team of professionals with friendly attitudes.

Great management, awesome staff!!! Great deals on items you may not think a pawnshop would have and always willing to help you when you are in a bind.

Hector was responsive and easy to work with. We purchased a vehicle here and the price was fair, the information was honest and Hector walked us through the process without any issues. Super friendly team, great experience--we will definitely return in the future!

Mannnnnn they got everything in here brobro frfr

I brought a Great working Mitre saw in to the shop and they told me they couldn't take it because it was "too old" yet, on the way into the shop they have multiple old looking tools, which I had their guy look up the welder they had outside and it was OLDER and in WORSE condition than my saw, yet they had the welder marked for 300$. They'll only take a look at your things if your a grungy/ shady looking guy, trying to make a quick buck, but anyone who tries to make legitimate business with them, they'll turn you away or offer you OFFENSIVE OFFERS for your things. They will even lead you on and tell you to bring your things in, just to tell you no, I've had it happen 5+ times and I've had enough of their rudeness towards me. I've wasted so much time and money trying to bring things in and just told no. Shop/pawn at your own risk

Bad customer service from manager very condescending, would not really acknowledge me or look at me when talking to busy on social media and I was trying to make a decent size purchase kept giving me different info about a vehicle I was inquiring about, then told me to come in with the money if I wanted to talk price which I had the money, I just wanted more info the salesman. I'm pretty sure I make way more than a manager a pawn shop manager in Commerce City I'm diesel mechanic Moe was nice and understanding but that manager is douche. Will never go back