1/5 Devvdee 1 year ago on Google
I
gave
my
car
to
the
valet
and
he
left
the
lights
on
which
drained
car’s
battery
completely,
their
staff
did
some
Jugad
and
experimented
with
my
car
rather
than
calling
a
mechanic.
I
had
to
stay
under
the
sun
for
an
hour
which
gave
me
a
headache
and
after
going
back
to
room
and
called
the
reception
for
house
keeping,
some
water
and
coffee,
I
had
to
wait
2
more
hours,
then
call
again
and
wait
30
more
minutes
to
get
some
water
and
housekeeping.
Coffee
never
arrived.
All
this
happened
after
they
killed
my
battery
and
made
me
wait
under
sun,
I
was
nothing
but
patient
and
understanding
with
them
but
I
received
this
in
return.
They
don’t
even
provide
you
with
drinking
water!
Food
arrived
cold
everytime
I
ordered,
it’s
about
the
lack
of
empathy
and
business
ethics
that
disappointed
me.
Hotel
is
very
clean
though,
as
it’s
relatively
new,
that’s
the
only
saving
grace.
Please
don’t
give
your
car
to
the
valet,
they
are
not
professionals,
don’t
ruin
your
vehicle
and
your
peace
of
mind
Update:
I
received
a
call
from
their
GM
Mr
Akesh
Bhatnagar
and
this
is
what
I
expected
from
the
staff
that
day,
he
was
polite,
upfront
and
genuinely
apologised,
I
take
my
first
stay
as
a
stray
incident
and
hopefully
revisit
them
and
see
if
the
service
improved…
I
care
more
about
cleanliness
than
service
and
bedroom&washroom
are
pretty
clean.
Thanks
for
the
e-mail
and
the
call,
will
definitely
revisit
Update:
Visited
this
hotel
again
and
service
is
just
as
worst
as
it
was.
Food
came
late
and
cold,
had
to
call
twice
or
even
thrice
for
anything
to
be
done,
last
time
atleast
room
was
good,
but
now
the
products
they
use
are
of
very
cheap
quality,
we
had
to
pay
for
food
on
the
spot
even
when
asked
them
to
add
it
to
the
end
bill,
it
was
very
inconvenient
and
an
unnecessary
disturbance.
Am
done
with
this
hotel,
never
had
any
of
these
problems
with
any
other
5
stared
hotels,
I
don’t
think
this
hotel
deserves
that
tag
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