3/5 Akash T. 10 months ago on Google
I
recently
attended
an
event
at
Regenta
Central
City
Vilas
Palace
and
had
a
mixed
impression
of
my
experience.
The
hotel
offered
a
pleasing
view,
yet
I
found
the
conduct
of
the
staff
somewhat
underwhelming.
While
a
few
members
of
the
staff
were
helpful
and
courteous,
others
displayed
disinterest
in
assisting
guests
or
exhibited
outright
rudeness.
This
lackluster
attitude
made
me
feel
less
welcomed
and
dampened
my
overall
enjoyment.
Even
the
service
staff
demonstrated
unsatisfactory
behavior.
In
general,
I
would
describe
the
hotel
as
decent,
but
the
staff
could
benefit
from
improvement.
Although
the
accommodations
themselves
were
satisfactory,
the
demeanor
of
the
staff
fell
short
of
expectations.
If
you
seek
a
comfortable
place
to
stay,
this
hotel
may
fulfill
your
requirements,
but
be
mindful
of
the
potential
for
subpar
customer
service.
1 person found this review helpful π