1/5 Amanda M. 5 years ago on Google • 10 reviews
I’m
appalled
at
the
lack
of
customer
service
and
ethics
That
are
being
practiced
at
this
office.
I
am
a
new
patient
I
have
never
had
an
appointment
I
am
on
a
state
Medicaid
because
I’m
unable
to
work
due
to
a
serious
accident
that
I
was
in
recently.
It’s
like
me
over
a
month
to
get
an
appointment
in
the
first
place.
I
called
to
cancel
the
appointment
due
to
a
funeral
that
I
had
last-minute
notice
of
for
my
grandmother.
I
rescheduled
my
appointment
and
when
it
came
time
for
my
appointment
that
I
rescheduled
they
left
me
a
message
telling
me
that
they
were
going
to
be
charging
me
a
$25
late
fee
for
canceling
the
first
appointment
even
though
it
was
for
a
funeral
I
explained
to
her
that
I
was
on
Medicaid
and
it
wasn’t
working
and
didn’t
have
the
$25
to
pay
for
the
cancellation
fee
and
that
I
explain
to
the
people
when
I
canceled
that
it
was
for
a
funeral.
The
lady
that
I
spoke
with
on
the
phone
was
so
rude
she
wouldn’t
even
give
me
her
name
she
wouldn’t
give
me
the
office
managers
name
she
just
told
me
that
she
didn’t
care
she
would
just
cancel
my
appointment
if
I
can
pay
the
$25
fee
and
that
they
will
be
in
stating
another
$25
fee
so
total
of
$50
and
I’ve
never
even
been
seen
at
the
office
and
I
just
lost
my
grandmother
and
I
am
still
injured
from
the
accident.
So
I
really
needed
this
appointment
.
The
medical
system
is
such
a
joke.
And
this
office
is
heartless
and
just
practice
is
bad
business
all
together.
I
don’t
know
if
the
doctor
at
this
location
is
aware
of
what’s
going
on
but
he
really
needs
to
get
a
handle
on
the
customer
service
given
to
the
people
at
the
front
or
people
calling
in
because
refusing
to
give
somebody
your
name
or
the
office
managers
name
and
telling
you
that
the
office
manager
is
unavailable
and
that
the
doctor
is
aware
of
what’s
going
on
if
he
is
I’m
more
than
happy
to
find
a
different
location
.
But
it’s
sad
that
now
I
have
to
wait
another
month
to
get
my
insurance
established
with
another
doctor
and
then
probably
wait
another
month
for
an
appointment
just
to
get
an
appointment
it
just
goes
to
show
you
how
it
really
is
for
people
that
I
have
Medicaid.
It’s
very
sad
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