Hairdresser was 15 mins late, so kinda not a great start. I explain what I want and he gets it - all good. I think he does a pretty good haircut, however. When finishing my hair he blow dried it so it was kinda flat and dead looking. I said normally it's wavy, he says it will be when I wash it (true) but I hated the way it looked so said can we wet it now or something. Instead of that he uses straighteners to create this fake wave thing that's super chunky and kinky, unnatural and weird as hell, as shown in picture. I have never needed to leave a place quicker! And I paid £55 for the privilege of hair I gotta stick in the sick as soon as I am back at work! The cut is fine but it was sad bc one of the coolest things about going to a hairdresser is that they style it in a cool way you can never do again.. and I got the opposite and had to salvage my own haircut. Picture is minutes after I left the salon, like, the finished style!

I met Matthew and Kelly when I used to live in Durham a few years ago, and couldn't ask for a better hairdresser or beautician than these two. I now live and work in Cambridge, but if I ever am up North I always book an appointment with them both. Thrilled they have their own salon – I know it'll thrive. Highly recommend them both for your needs; they're delightful company and skilled professionals. Thanks for the great haircut today!

My housemate cut my hair at home for free for 2 years, but having Andrea cut my hair reminded me about the experience and great quality of cut that you pay for! And even so, the pricing is great! After such a good experience, I trusted Andrea to colour my hair for the first time, and she did a brilliant job. I couldn’t imagine it being done better anywhere else. I will definitely be returning.

I have been going to Kelly for 3 years now for a variety of different services and have never once been disappointed. I have recommended this salon to all my friends who have all loved it as well. The quality of service provided by the team at Belle Ame is excellent and they are some of the kindest and friendliest people I have ever met. I highly recommend Belle Ame to anyone in Durham in need of a pamper session!

Jamie is amazing, highly skilled hair colourist. Been using him for a long time, I have tried other hairdressers when he moved away but no one has come close to being as good! Highly Recommended!

Was a loyal but then judged harshly! Was open about medical conditions then told not to return as was exhausted and accused of being medicated or drunk!!! How human beings behave and then pretend to be nice people!when they moved salon we gave recommendations! Don’t go if you aren’t perfect ,,,,,,!!!💄

Thank you so much Rachel (G) for fitting me in for a haircut and taking such care throughout the appointment. I absolutely love my new style. I will be back to you whenever I'm in Durham.

I have been going to Kelly for over 3 years for eyelash extensions and can confidently say that she is the best lash technician I have ever had! Having been to multiple different places before and since moving from Durham, Kelly has remained the best quality, long lasting and good priced lashes by a big margin! I have recommended her to so many of my friends and whenever I’m back in Durham to visit, booking an appointment with her is my first priority! Not only is the standard of her treatments so high, she is also such a friendly and lovely person and I always look forward to seeing her!

Rachael G-Rachael has been cutting my hair for sometime. She is brilliant at cutting, styling and blowing hair-I have never come away disappointed. I have recently had a perm and instead of coming away with tight curls from the 1980s I have a head full of loose waves and curls. I would never go anywhere else and am always happy when I leave, and hope that Rachael never thinks of retiring-I would be devastated.

Best haircut of my life. Got my hair cut twice with Rachel who has curly hair like me, walked out with a huge smile both times. She knows exactly what to do and is also so lovely.

Can’t recommend Kelly enough for all things waxing, nail and eyelash related! Have been regularly going to Kelly for the last 3 years and is the only person in Durham I trust for beauty related treatments. Not only does she go above and beyond to ensure excellent results, she is so so friendly and makes sure you feel comfortable. The salon on a whole is lovely, the staff are welcoming and the central location makes it easily accessible for everyone!

Belle Amé is the only hairdressers that have kept me coming time after time. Matthew and Andrea are so talented, friendly and make you feel at ease. I’ve had my hair done by them both a few times now and every time I’ve been in love with the result! Never going to a different hair salon after coming here xx