Mark's image

Mark's

Clothing store Womens clothing store Fashion accessories store Shoe store Mens clothing store Work clothes store

One of the Most Reviewed Clothing stores in Langley


Address

RioCan Langley Centre, 20150 Langley Bypass Unit 70, Langley, BC V3A 9J8, Canada

Website

www.marks.com

Contact

+1 604-530-2335

Rating on Google Maps

3.80 (668 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10 am to 6 pm
  • Monday: 9 am to 9 pm
  • Tuesday: 9 am to 9 pm
  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: store (32) size (17) find (14) work (13) good (12) staff (12) pair (10) boots (10) helpful (10) interview (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jessica W. 1 year ago on Google
    Had an interview scheduled with the hiring manager here on one days notice, the manager forgot about the interview and went home without interviewing me. Another manager came out and said "I guess I'll do the interview" so no one had any idea that I was even supposed to be interviewing, despite having email confirmation. We sat down, she asked for a bit of my work experience, if I know someone who used to work there, how they're doing and if I live close, and then told me the manager who was supposed to do my interview would call me tomorrow around 9:30 to do another interview. At 1:30 the next day I get an email telling me they're not interested, I call the hiring manager to say I'm confused because I was supposed to have an interview and didn't get it, and then was told I'd get a phone call and another interview and didn't get either. She said that the "feedback" she was given was different, that she isn't going to argue with me and hung up on me. No apology for the disorganization or confusion. Do not apply at this location unless you want hassle, they clearly have no idea what's going on. Edit: A few weeks later I get an automated email saying they think I'd be a good fit for the position and to apply for an interview. This place is comically disorganized.
    6 people found this review helpful 👍

  • 5/5 Ed B. 5 months ago on Google • 272 reviews
    Super great store. Huge. Roomy. Unbelievable selection of men's clothing for everyday needs - from work to recreation, from sports to office attire. Come and enjoy. BTW, it has two levels!

  • 5/5 Ivan S. 3 years ago on Google
    Very nice store. In it you can buy all the clothes, shoes and personal protection for construction and more. Lots of men's and women's clothing of high quality. Friendly staff and a wide variety of discounts. You can buy for cash or open a credit account. Lots of parking spaces. To date, in the fight against covid 19. At the entrance there are hand sanitizers. Everything is wiped. People adhere to social distance. Thank you)
    2 people found this review helpful 👍

  • 1/5 Brayden 1 year ago on Google
    Spent hundreds here on a pair of boots and had an issue with a job opportunity. They wouldn't do a return because I wore them to go inside, walking on grass. 90% of stores would make exceptions. What a waste
    2 people found this review helpful 👍

  • 1/5 Shameen K. 5 months ago on Google • 33 reviews
    Misleading discounts. Went there looking for an item which was on sale on their website. The sales guy said that the item is out of stock and will not be available for at least two week. But suddenly after couple days the item is available without the discount. If they are not willing to sell the item with the discount what is the point of wasting time of customers.
    1 person found this review helpful 👍

  • 3/5 Samantha 1 year ago on Google • 13 reviews
    As a mother walking around with a stroller, this store gets me so frustrated every time I try to shop here. I leave after trying find my way out of the maze. No one ever clears the walk ways. This isn’t my first experience. Once over Father’s Day I tried to find a gift fin the men’s section and I couldn’t even get into the aisles. How could someone who is in a wheelchair navigate this store?
    1 person found this review helpful 👍

  • 1/5 Chalise M. 1 year ago on Google
    Monday Jan 9th 2023, My partner and I had decided to go get him new steel toes as his last pair were getting to be unbearable and time to part with. We went to White Rock location because it said they were open until 9 on Google, but when we got there it was closed at 8...to which we called Langley location, they confirmed they were open until 9pm, and we said we were on our way there and thanked them.... I was driving, trying to make it there with just over half hours time, I then turned to my partner and said it would be wise to call back and make sure they have your size before we get there, so he called again, letting them know we just called and wanted to make sure they had his size before we got there, they checked and said yes, then we let them know we were still on our way and hung up.We got stuck behind a train but still made it to langley location with about 6-7 mins to spare before closing, but when we pulled up the doors were locked (BEFORE 9PM!) . We knocked as we saw staff and one came to the door saying there tills were already closed... we tried to beg that we just need the pair of boots we called for and then he said he'd talk to the manager meanwhile it is still not 9pm yet... we see them gather and talk while staring at us looking at their phones, and then they proceed to come to the door to let us know there is nothing they can do.... I am extremely disappointed with this experience, it was our first time there...I've worked retail before and respectfully understand that if we close at 9pm, then doors aren't locked, tills aren't closed until AFTER 9PM, 8:59 at most, and the lack of sympathy sucked! We rushed all the way from White rock letting them know, not once, but twice that we were on our way.
    1 person found this review helpful 👍

  • 4/5 Skyler 2 years ago on Google
    Marks has a good assortment of clothes including a great selection of work related stuff. They have pretty much everything you could need or want for casual day to day stuff as well. Staff are generally quite helpful and friendly. Stores are always clean and well organized. They seem to have sales pretty often as well, so it's not hard to find good deals on things like boots, or jackets.
    1 person found this review helpful 👍

  • 5/5 A O. 5 months ago on Google • 13 reviews
    I visited the store earlier this morning to purchase a Christmas gift and I have to say it was an extremely enjoyable experience and they went above and beyond to help me. All the staff was lovely and they searched high and low for the clothing I was looking for dropped everything to help me and it was just a lovely experience at the store. Sometimes these bigger stores as we all know you don’t get the level that you do with a small business, but I must say today was a 10 out of 10!

  • 1/5 Joy M. 3 months ago on Google • 10 reviews New
    Marks is certainly not what it used to be. One woman on the til who also could open the door to change room. Had to wait and was temped to crawl under the door to open for my elderly. Mom. Then found a guy stocking shelves so asked him if he could. His answer was , uh ok I’ll get someone, then continue to stock shelf. Finally the cashier came, very apologetic, unlocked a door then unlocked a couple others. Someone was on their break. Then with purchase no bags. So sick of no customer service, no bags. Come on marks, get it together!!

  • 2/5 sarah f. 3 months ago on Google • 6 reviews New
    I bought a pair of Denver Hayes boots from here at the beginning of October. They were $100. I never kept the receipt as I have never had a problem with Mark's before and always felt like they carried good quality brands. This was the first time I purchased anything that waa Denver Hayes. The tops started peeling/scratching off within a month. At 3 months the sole detached from the rest of the right boot, so that it is unwearable. I was not able to make it to return them until yesterday, they were able to print a receipt for me. However they said they can't take them back after 3 months. They were able to print a receipt for me. I tried calling today and speaking with a manager and they told me the same thing. I am very dissappointed with this as the boots didn't even last me an entire winter. I work indoors at a school so I wasn't going hard with them at all. I don't trust the Denver Hayes brand and will never buy anything of theirs again. I am confused as to why they carry that brand and charge those prices when they are not good quality. I wish I had bought a pair of cuter boots for the half the price from Ardene's instead. They would have lasted me just as long but would have saved me $50. I will note though that the employees I dealt with were very kind, courteous and patient.

  • 1/5 Vivencia L. 5 months ago on Google • 4 reviews
    Absolutely disgusting very successful businessman. my Wife is shopping next-door so I decide to stop in and take a look around to see what they have in the store here. I was constantly followed by staff members because I had my shopping bags with me. There’s also other older people in there with shopping bags that were left alone. I heard the Filipino lady say I’m watching him when I post her and ask her, she denied it they will never get a penny out of me again, and I will be putting a complaint in with management at office. December 12, 2023.

  • 1/5 Danelle S. 5 months ago on Google • 4 reviews
    Called the store to see if they carried a certain brand. Employee didn’t understand what I was saying and put me on hold. 25 minutes later still on hold. A friend popped in while I was on hold and said 2 people in line so no reason to leave me on hold forever. Last time I visited the store I no one asked if I needed help and had to track someone down. Used to have good customer service. Someone answering phones should be able to speak English well.

  • 4/5 lennie r. 1 year ago on Google
    Very large marks with a up stairs with mostly women's work wear husband needs tall sizes and they didn't have any carhartt tall so he settled for the Denver brand in tall they are a nice shirt but not really what he was looking for long line up to pay only real downside

  • 5/5 Ogundare olayemi s. 1 year ago on Google
    They got loads of nice scrubs,factory wears,stilltoes,nice quality jeans. Just go there and see for your self

  • 5/5 Kingsley C. 1 year ago on Google
    Fine store for clothing and shoes. Well priced helpful staff.

  • 2/5 Shanon S. 11 months ago on Google
    Cashier wouldn't allow the friends and family discount because I couldn't remember where I saw the advertisement. I knew it was a promo, she could have applied it, but I didn't have the barcode. Pretty rough after I spent almost $400 there. Guy on the floor was nice and helpful though, found me the exact boots I needed. Would probably recommend another location.

  • 1/5 Winston B. 11 months ago on Google
    Their return policy is GARBAGE. I bought a 200$ boot, and it was comfortable in the store, but wearing them at home was the worst pair i ever bought. Went to return them, and even though i have original reciept, their policy only is for manufacturing defalts and would not take them back and return my money. Save your money and a headache, shop elsewhere.

  • 1/5 Carmen A. 11 months ago on Google
    Marks Langley may represent as a size inclusive store however there attitudes do not. Prior to going in I made sure they had the items and size in stock and when I showed up it was so disorganized I couldn’t find the size so I asked for help and the lady was willing, she started scanning trying to find the size. Another worker comes over and asks what we’re looking for and after a short conversation she says “the big sizes are over there” and pointed to one table in the corner and I continued to try to ask questions but her attitude was very unprofessional and her facial expressions were unnecessary. As I was walking away they were whispering and laughing. To specify I was looking for a size 34 and she had directed me to the plus size section. I successfully found my items in size 34. I have never walked into a store with good spirits and left feeling put down. For privacy I left the two ladies names out but they should reconsider how they present themselves and their attitudes especially in a work place.

  • 4/5 Natasha M. 11 months ago on Google
    Good store,but sometimes I have trouble finding my size Levi's pants. I guess the size is popular and always sells quickly. Langley location have bigger selection.

  • 3/5 M2L1 1 year ago on Google
    This is Marks corporate store apparently and isn’t a franchise. This probably means they get the newest items in first and is also probably stocked better. This has been my experience when buying a birthday gift for my father. The franchises either didn’t have any stock, or didn’t have the right size. Whilst I understand there may be competition between franchisor and a franchisee, it ultimately doesn’t translate to a positive or consistent shopping experience for the customers. I don’t want to have to drive to Langley when there’s a Marks nearby in Surrey.

  • 1/5 Robert P. 1 year ago on Google
    Offered $78.00 in store credit on return of $134.99 never worn hiking shoes. Given as a gift, didnt fit, wanted to exchange for a pair that fit. Had proof of purchase. Have shopped here for years. No more.

  • 5/5 Debra Z. 1 year ago on Google
    I want to thank Dagan & Tosh in the Langley store for their assistance in having an item transferred to a store in Edmonton. I could not find the item on the Mark’s website & stores in my city did not carry it either. They both went above & beyond with their customer service. Dagan was very professional in how she handles the issue & got back to me within the time frame she said she would. I appreciate both their efforts immensely. Again, thank you so much. You both are definitely an asset to Mark’s.

  • 5/5 Glen D. 2 years ago on Google
    Was looking for a specific shoe for work and the young lady that helped me was awesome! Couldn't find what I was looking for but she found a similar product that will work out better!

  • 2/5 Mitch B. 2 years ago on Google
    Nice big store but really sucks for staff, I waited to purchase 2prs of Copper thread thermal socks and had to wait 20 mins in line while somebody returned a bunch of items. I asked if there was a other cashier and got told we will get to you when we can. I would of left with the other 2 customers who were behind me but I needed the socks.

  • 5/5 Matt S. 2 years ago on Google
    Great service with a good selection of instock workboots. Extremly helpful staff. Will shop here often.

  • 5/5 Richard B. 2 years ago on Google
    Price is not bad for work boots and the store was very clean, unfortunately trying to find a employee to help find a size u need was a challenge, but I have no complaints..

  • 5/5 Anand S. 2 years ago on Google
    Very nice and organized store. Lots of options with variety in brands. Staff was really helpful and kind. I would suggest talk to staff directly for what you are looking for rather then wondering around in the store. The store is pretty big to get confused very easily. Overall 5/5.

  • 3/5 Shelly R. 2 years ago on Google
    A good place to find work wear and also have good prices and promotion 👍

  • 2/5 spikerbrad23 2 years ago on Google
    Place is pretty under staffed, atleast on Sunday. Took me a few minutes to find an employee to unlock a change room (why they are even locked I dont know because they dont watch you leave the change room). Clothes didn't fit so I left to try a different size, now everyone is gone again. Left because I was tired of wandering around the store looking for people.

  • 5/5 Debra G. 1 year ago on Google
    Large well stocked store, friendly and helpful staff. Walked in and within two minutes, had been acknowledged and greeted by three staff members.

  • 5/5 Rick R. 2 years ago on Google
    Went into the LANGLEY store this afternoon to buy some jeans. First impression as I walked into the men’s wear section was” look at all the stock on the shelves!” Started to look for my jeans .An employee, I believe her name was Regina, came over and asked if I needed help. I said yes as I was looking for a specific Denver Hayes jean. She was so helpful . She found the jean I was looking for then suggested a similar jean for me to try on. I loved her suggested pair more then my regulars , so bought two pair. Cannot say enough about how helpful she was .

  • 1/5 Little G. 2 years ago on Google
    Didn't have my size. Didn't help with finding a size. If I wanted women's steal toe shoe I found it on my own and still didn't have that in a size I could wear. Staff is non existent...did a season at a marks in Calgary. Went to red wing instead

  • 4/5 Yogesh J. 2 years ago on Google
    Busy location..Big store..... Friendly staff ... Big selection..

  • 5/5 Ankush G. 1 year ago on Google
    Love marks for it's options, this Langley store has a better space management with more workwear on the level above. Found the work pants I needed, but they have a decent amount of EDC times as well, and casual clothing and accessories as well. Been a Mark's customer for over 12 years and still enjoy shopping here!

  • 5/5 B G. 1 year ago on Google
    When you're over 40 and built like a silverback there aren't many other places you can find clothes.

  • 1/5 Neil W. 1 year ago on Google
    Don't buy online. I ordered over two months ago and won't let me cancel order because the items went to the wrong stores. 🙃

  • 2/5 Craig J. 1 year ago on Google
    Staff was hard to find or identify and not very helpful or well informed on product.

  • 3/5 Nate b. 1 year ago on Google
    Staff is somewhat helpful. Just really hard to find things that you need because store layout is confusing. Overall much better than most marks around.

  • 2/5 Dave H. 6 months ago on Google • 2 reviews
    Your store is very well organized and neat. That being said your customer service is TERRIBLE!! I was in today( Oct/31/2023) for over an hour as I desperately needed new work boots and not one of your staff asked me if I needed help. In fact I asked one young lady for 2 different sizes of boots. She brought me one pair, dropped them at my feet and “POOF” she was gone. It appears that they are more concerned with keep the place looking good instead of performing good customer service. I will NOT be going back.
    1 person found this review helpful 👍

  • 1/5 Brendan D. 5 months ago on Google • 2 reviews
    Does not honour their own sales. Signage states that an item in the store matching the exact description should be on sale, sign is in front of the item on the rack and they are un willing to help Or provide any clarification. Poorly run store.


Call +1 604-530-2335 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Men's clothing
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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