No one at the waiting room but am here waiting an hour so far. Just for only oil change They didn’t finished yet!!! Just westing time to come here! After 2 years same thing todays date September 15/2022

Extremely disappointed. I am not sure why so many reviews are positive. My car was bouncing at slow speeds, so I set up an appointment just to be told they can't see me for 45 minutes after arrival. Left the car with them for the day, they called to get approval to replace two tires. I approved. I pick up the car and the TPMS light is on for one of the tires they replaced. I go back the next day and the only tech went home early. They ask me to come back the next day, I drop it off just for them to tell me several hours later that the battery on the TPMS sensor died and they wanted $170 to replace. Firstly, that is way above average cost for one sensor, second the chance of a 10 year battery dying on the one day that they have the car is extremely low. It's obvious that they damaged it somehow, and even if the battery died, shouldn't they have tested that before reassembling the tire and returning the car to me with a bad sensor. Finally, they took it upon themselves to align my vehicle. According to their report the front toe was slightly off. Under further inspection the report indicated the caster was good when it went in but failed afterwards. Fortunately they blacked out the red with a black sharpie so that everything seemed fine. When questioned they provided another report and explained that although it failed it was "close enough". This place will not be getting my business and I'd discourage anyone else from going there.

Chris is the most professional tech I have ever seen. Mr. Tire is lucky to have him.

We had a blown tire and they took us in right away urgently. We was in and out in less than 30 min. Sesay was incredible with helping us. The customer service was phenomenal. I would recommend this place 1000%.

I seem to win the lottery for nails in my tire as it happens multiple times a year. On this most recent occasion, I called and was able to bring my vehicle in immediately. Not only did they patch my tire quickly, the service was also free as my tires were still under warranty. Very pleased with the service!

Today I ended up getting a nail in my tire. There was no place in sight until I found Mr Tire in BURTONSVILLE. I called and was able to be seen since all the other tire places claim they were too busy and could not patch a tire. When I enter Mr Tire I was relieved and felt so much joy in my heart that the manager and team welcomed me with open arms. I was able to get my tire plugged and the wait time was not long at all. I am forever grateful to the manager and team for assisting me. Getting a flat tire is not fun and people these days to not stop to assist people anymore. I will be returning to this location for all my car needs. Thank you all for assisting me from the bottom of my heart.

Chris is professional, and he has the best customer service. I took my car to many different tire shops. No one could balance it for me, but Chris did it perfectly. I will do business again. Thank you.

Manager was patient, friendly, and knowledgeable. Service was quick and issue free. I'm not entirely sure an alignment was absolutely necessary after installing the new tires as the pre -testing results (provided to me after service) didn't appear like it was off by much. I honestly can't tell any difference while driving, but ultimately it was my decision to make. Pricing seemed fair enough, although I'd definitely shop around a bit just to be sure (I was a little desperate due to upcoming holiday travel). Overall it's all good, the money's been spent and my new tires are rolling right along sooo ...

I put in a reservation via the website for a specific tire. Sesay called me within minutes and left a voicemail informing me the tire was out of stock but he had similar tires in the same price range. This was followed a few minutes later with another call saying he had the tires coming in with their truck order the next day. Prior to the installation he also showed me the to-be-installed just to verify. Nothing noteworthy beyond that but the initial interaction helped cement my decision to go with Mr. Tire. If I need similar services in the future I'll be keeping this store in mind.

Manager, Sesay, and Assistant Manager, Dewan, provided excellent service on my third oil change with Mr. Tire which included, 1) a quiet, clean space to study at a counter equipped with an outlet, 2) a car battery test result, 3) a tire check and, 4) non-synthetic fresh oil, all for $33 and delivered within one hour! For Spring 2022, when inflation is upon us, Sesay, Dewan, and team will take care of you!