McFadden Service Center image

McFadden Service Center

Auto repair shop Tire shop Oil change service Brake shop Auto tune up service Auto electrical service


Address

141 Bowie Rd, Laurel, MD 20707, United States

Website

mcfaddenservicecenter.com

Contact

+1 301-490-0411

Rating on Google Maps

4.70 (227 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 am to 6 pm
  • Tuesday: 8 am to 6 pm
  • Wednesday: 8 am to 6 pm
  • Thursday: 8 am to 6 pm
  • Friday: 8 am to 6 pm
  • Saturday: 8 am to 4 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: shop (10) work (10) service (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 billeena j. 1 year ago on Google
    RUN! SCAMMERS. STAY AWAY. These people are liars and scammers. They told me it would take $2000 to fix the problem for my car two days later after I pay them and got my car my car broke down again same issue. I took him back to them and then they said it will be another 1500 less than a week later after I picked up my car the issue came right back then they said it’ll be another $2000 at that point I was done with this business and done with the lies and the scamming that they did I am now filing a lawsuit against them with these and I would NEVER EVER go back or recommend this company to anyone EVER. If I could give it a zero star I would because the customer service there shucked as well.
    5 people found this review helpful 👍

  • 3/5 MissKiane 2 years ago on Google
    The facility itself is not maintained...lots of dust everywhere. People are very friendly. Looks like it's family run...the service rep is married or with one of the mechanics and their child is always at the shop. Last time I was there the little girl was walking around the dirty shop with no shoes (feet were black). Guest were forced to wait for their vehicles while watching cartoons on the large TV screen. People are very nice. Does a good job at explaining what's wrong with car. Prices....meh...
    2 people found this review helpful 👍

  • 4/5 Daryl E. 3 years ago on Google
    They were running 15 mins behind schedule but the oil change only took about 15 minutes and the prices at the shop are always reasonable. I'm a loyal customer because of the high quality of their maintenance and repairs.
    1 person found this review helpful 👍

  • 5/5 Karen V. 4 years ago on Google
    Everyone, especially the young woman at the front desk, is extremely nice. I’ve never had a bad experience. The customer service is great. Although I’ve only come in for oil changes, it’s always been very quick. I’ve never had to wait long and that’s with or without an appointment. They do have the option to schedule appointments online, but I’ve called in and they’ve been able to see me right away. I’ve recently moved about 40 minutes away from McFadden’s but I’ll keep making the drive because you just can’t beat the service.
    1 person found this review helpful 👍

  • 5/5 Vernon M. 3 years ago on Google
    The young lady at the front was very helpful and knew her stuff. She made sure that no unnecessary work was going to be done. I used to use this shop a lot 10 years ago and now that I've moved back into the area I'll be sure to continue to use them!!!
    1 person found this review helpful 👍

  • 5/5 Cassandra de S. 3 years ago on Google
    Always have a great experience for my car & the prices are incredibly reasonable. I highly recommend them for all your car needs
    1 person found this review helpful 👍

  • 5/5 N W. 5 years ago on Google
    McFadden Service Center is excellent! The staff is knowledgeable and friendly. They don't overcharge, try to do unnecessary expensive repairs or take advantage of me. I have always been treated fairly and recommend them to anyone who asks. Thank you for taking such good care of me and my car.
    1 person found this review helpful 👍

  • 1/5 Sam J. 1 year ago on Google
    Best customer service in town but poor quality parts you get be careful you don't get what you paid for.

  • 4/5 Brian W. 1 year ago on Google
    They fix all our work trucks to keep them going thru thousands of miles.

  • 5/5 Joe 1 year ago on Google
    Was a great experience doing a quick oil change, in and out in 30. Will come again!

  • 5/5 Dino U. 1 year ago on Google
    Have come here for years with 2 different cars and recommended to friends. Great work, fair prices, wonderful friendly staff. No hidden costs, detailed explanation of work to be done. Even let me know when I should look for a new car instead of pumping money into my old one, which I appreciated because most shops would have simply charged me for work that would have been wasted on that vehicle.

  • 5/5 Norah M. 1 year ago on Google
    Had a wonderful experience from the moment I walked in. The service on my car too was impeccable.

  • 5/5 JM 1 year ago on Google
    Very friendly and thorough service. And they accommodated me even though I didn't have an appointment. Give 'em a try.

  • 5/5 William M. 1 year ago on Google
    I cant say enough good things about this shop. I gave a 99 trans am fitted with a 6.0 and procharger. I qas having ab over heating issue and everyone involved went above and beyond with my special needs car. They didnt try to sell me things I didnt need or want and teated me like kind . I highly reccomend this shop forxall major repairs

  • 5/5 Karen H. 2 years ago on Google
    I recently had my car serviced at McFadden’s. They did outstanding work, diagnosed the problem that another shop claimed not to be able to find. They replaced two sensors, and the engine light has stayed off, and the car passed emissions. They were straightforward and honest in their work, their prices are clearly listed in the waiting area. I would send anyone, including my mother to them to keep their car running.

  • 5/5 Deana L. 2 years ago on Google
    James and his crew are wonderful. I do not trust anyone else working on my Explorer because I had bad experiences with other cars with other people. They are very honest and do not lie about work that needs to be done. I have another truck with a blown engine and James is kind enough to let my truck sit at his shop so I can get the money together to get it fixed. I highly recommend then to my coworkers and friends.

  • 5/5 T H. 5 years ago on Google
    VERY AMAZING PEOPLE!!!! From sweet Lydia at the front desk to the AWESOME guys doing the heavy work in the back...this shop would be rated 10 STARS if I could!!! I have taken my car here a couple of times and they didn’t try to up charge me or add any additional unnecessary services. This is a GREAT auto service center to bring your vehicle to if you want QUALITY work done on your vehicle. I believe customer service is what brings people back and I can tell you the guys (and gal ;) )at McFadden’s are top notch! Definitely my go-to auto shop and will be yours...Go see for yourself!!!

  • 5/5 Megan L. 4 years ago on Google
    Taken multiple cars to McFadden's and they're always very open and upfront and honest about what needs to be done immediately and what can be held off on. Their pricing is right where it should be, and not overpriced like many other shops. They'll also let you buy and bring in parts for them to install which saved us over $200 last time. Highly recommended!!


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