5/5 Henry K. 1 year ago on Google
Where
do
I
begin...this
shop
is
top
notch
and
I
understand
why
they're
highly
rated.
I
went
to
Gary's
for
a
second
opinion
after
the
first
shop
I
went
to
didn't
even
inspect
my
car
(literally
drove
it
for
2
minutes
and
never
put
it
on
the
lift)
and
quoted
me
over
$1300
to
fix
what
they
guessed
was
the
problem,
which
ended
up
not
being
close
to
what
the
issue
was.
When
I
called
to
set
the
appointment
with
Gary's,
they
took
all
of
my
information
and
my
description
of
what
was
happening.
Once
I
arrived
for
my
appointment,
Tony
greeted
me
like
I
was
a
high
value
customer
even
though
I'd
never
been
there
before.
He
already
had
my
name
and
information
pulled
up
and
all
he
had
to
do
was
enter
additional
details
in
the
record.
I've
never
experienced
that
type
of
efficiency
in
an
auto
service
shop.
I
gave
him
my
key,
verified
my
contact
information,
and
was
out
the
door.
A
few
hours
later,
I'm
talking
to
Tony
and
he
goes
into
meticulous
detail
of
what
they
did
to
diagnose
the
issue.
Long
story
short,
it
was
possibly
a
known
manufacturer
issue
and
he
recommended
that
I
see
the
dealership
to
confirm
instead
of
charging
me
to
fix
something
that
may
not
resolve
the
problem.
Tony
even
gave
me
a
printout
of
the
manufacturer
notice
to
take
to
the
dealership.
I
was
taken
aback
and
right
there,
Gary's
Automotive
gained
a
customer
for
life.
It's
very
rare
that
you
find
an
automotive
shop
with
high
character.
That's
customer
service.
That's
integrity.
That's
who
I
want
to
do
business
with.
If
you
need
service
for
your
vehicle,
please
go
here
because
as
Tony
told
me
(and
I
experienced),
they
may
not
always
have
the
lowest
price,
but
they
do
great
work
and
they'll
be
completely
honest
with
you.
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