Staff was friendly and helpful 🙂

Super nice helpful staff. Lots of band tees to choose from. If you order from online and get the wrong size, you can return to the store and I like that. One of the only places you can find Gorillaz merchandise.

I bought my Dress I wore to my Daughter's wedding here! It's not the Hot Topic of the past, too "commercially".. but I still walk in..

Hot Topic selection is really cool. Left school shopping with 2 happy teenagers. Staff was knowledgeable and friendly.

Store is orderly & clean, and staff usually very attentive and helpful. They always point out sales & savings, and have suggestions that help us pick out great items for gifts!

I come in maybe once or twice a month to browse around. Sometimes the staff talks, sometimes they don't. As someone who works in customer service, I get it. They're human and it's relatable. Whenever I have a question I need to ask, it's always answered to the best of their ability. Sometimes their tone can come off snarky and rude, but not everyone knows what they sound like when talking to other people. "Hot Topic" is for the HOT TOPIC(S) of today. So even though I don't find the nostalgia I'm looking for from 2012 or 2017, that's alright. I always find something neat and interesting from a fandom I'm up-to-date on. This place is a safe haven for a lot of people. It's a tight squeeze sometimes and with my trouble with closed spaces not being great, it can be a struggle. I see they've been reorganizing the store though and it looks wider and more clean. I'll always stop by whenever I get the chance. <3 Love to the staff here. <3

Awesome stuff no judgement...gotta love it

Great service and products!! I love the cashiers and the friendliness overall

The lansing mall just sucks overall anymore. I was disappointed when I went and hot topic only had shirts against the wall and a rack or 2 in the middle. Everything is gone. Better to just buy online if you're wanting anything from here anymore.

My granddaughters thing. Good for the young buyer

Not what it used to be. They did not have what I needed. A very basic ear ring seems like it would be simple to find, but you'd be wrong.

Cool store mall needs help though it's dying

Friendly staff every step of the way. Good selection and very organized store

Awesome atmosphere. Staff is quick to help

Workers never speak. Never ask if you need help, just in their own world waiting for their shifts to end. Sad

Found good sales. The merchandise levels were a bit low. Staff was friendly. All and all a good visit.

I love hot topic, I get all of my clothes from there and other stuff, people working there are always so nice, but I got to say a most of the stuff is overpriced, like a small pin is $2! I mean the pin is very nice and I lose them (also most of them leave tiny holes in my clothes) I have a lot of them I kinda wish I didn’t spend all that money on the pins, I don’t regret buying some of the pins but it overpriced, and one shirt is $20- $25 dollars (unless it’s on sale) and also, I use the coupons all the time but they expire so quickly, it’s mostly about a week or two until they expire, but other than all of that stuff it’s a great place

The gal on the phone today was super-helpful. She got things straight with my shipping/pickup, talked me through it, and sounded like the just most pleasant person thrift the entire thing.😌💕 I've had some lazy store clerks at malls, but this phone was a nice patch on a kinda gloomy autumn day. Thanks!😊