2/5 Adam T. 11 months ago on Google
We
booked
two
trips
with
Kadham
Bus
from
Hanoi
to
Sapa
and
back.
The
first
trip
went
smoothly
and
the
bus
itself
was
clean,
new
and
comfortable.
However,
on
the
return
trip,
we
were
diverted
by
Kadham
Bus
to
join
a
different
bus
company,
G8
Sapa
Open
Tour,
without
much
explanation.
The
bus
we
were
put
on
came
one
hour
later
than
the
trip
we
had
booked
with
Kadham
Bus,
and
is
also
a
cheaper,
less
highly-rated
service
than
what
we
had
paid
for.
Initially,
we
were
looking
forward
to
the
same
good
quality
ride
back
from
Sapa
to
Hanoi.
We
ended
up
being
blind-sided
without
getting
our
money’s
worth.
Please
be
aware
that
this
behaviour
from
the
operators
can
likely
reoccur
without
prior
warning
if
they
are
unable
to
get
enough
passengers
for
a
bus
ride.