Just signed a rental agreement with the worst break lease clause for tenants. I was then told to “take it or leave it”. Thoroughly disappointed at the service but “took it” anyway as I had no choice in terms of time and finalising an interstate move.

John Meng, Managing Director, has been most accommodating (no pun intended) in this matter, for which I thank him. I am confident, given his professional manner, that a couple of small issues can be easily rectified before I move out and need for VCAT.

This is the most dodgy real estate company. I was about to sign a place a year ago and they raised the rent after Christmas, said the landlord didn’t sign the contract so it’s invalid and some one else is offering higher rent. Then they offered me another place but the landlord was selling the apartment so I was forced to break the contract. That apartment didn’t have any clean in the oven when I move in. I didn’t want to comment on public. But your landlord still didn’t share the photography they shoot for my furnitures. Thanks for exposing my privacy to the public without letting me know.

Communication with the employee Sonia was pleasant. The process of renting the house was also easy and convenient. Getting the keys was very fast. I am happy to communicate with them.

Don't waste your time dealing with this real estate company. They give you fast respond when you want to rent the place. When the contract ends, they will try their best to take some of your bond. Very slow respond and just gaslighting the tenant. Just find another real estate agent that more professional and save your money. Don't ask me to email you the problem detail since I did already and you never reply 😃

I've been renting with these guys for a few years now and I find them one of the best agencies I've ever dealt with. Sonia is wonderful and very accommodating - very responsive.

My agent John is very responsive to my questions and is very attentive to any problem that happens in the apartment. The guy is working extra hours during Covid but he is doing a great job. I highly recommend him and his company.

Rebecca is highly professional and her work is extremely fast. I was able to finalize all the contracts within just one day after the inspection. She is very friendly and communication with her is easy. It's great.😊