Attention. The friendly staff is fantastic. But the company policy is terrible. To provide a treatment budget, you have to carry out at least 2 consultations (which are not cheap) and then the prices they charge are very high, and they come with credit plans for customers to take advantage of. Even if it's not necessary, they theoretically say it is necessary. A repair at this clinic cost me €880. (12 teeth) In another clinic you won't reach 4 (two of them wisdom teeth) and cleaning for €200.

The receptionists are super attentive and professional. The Dentist and the person who tells us the "budget" are more interested in values ​​than in the well-being of patients. The dentist hurt my gums the 4 times she tried to take periapical x-rays without success. When I told her that she was hurting me she would simply say "it has to be, it's quick" or "nothing is wrong". I ended up with blood, shameful. The result of my "quote" was 1500 euros, when I said I would ask for a second opinion because I had been to the dentist 5 months ago for a cleaning and everything was fine, they became arrogant and with immense ill will. As a result, I went to another dentist who treated me and the cost was 300 euros. I had never felt so badly treated in a clinical environment, it was frankly horrendous.

Excellent, it's my favorite clinic.

I do not recommend this clinic to anyone. The receptionists and assistants were friendly and professional, but the orthodontist at this clinic was super arrogant and cold towards me. At the evaluation appointment, as soon as he approached me and asked me to open my mouth, he immediately told me “I have two cavities!” but in an almost contemptuous and super cold tone. They gave me a quote to fix these teeth (supposedly decayed), put on braces and do a cleaning at exorbitant prices! For this reason and because it was an unpleasant experience, I decided to ask other clinics for their opinion. To date, I have visited 5 dental clinics and all the dentists have concluded that I have absolutely no cavities and my teeth are super healthy and well cared for. If I hadn't gotten a second opinion, I would have ruined 2 completely healthy teeth, all this to foist treatments on people that they don't need and to make more money. It was a real relief that I didn't have any treatment at this clinic and didn't touch any healthy and vital teeth, I'm just sorry that not everyone is as lucky as I was. Lack of competence and professionalism.

I am grateful for the reception service and the work done, but I cannot deny the lack of empathy and arrogance of the Dentist who saw me at 6pm yesterday. This is the second time I have been treated by her and I can say that her arrogant comments have a huge impact on the delivery of her service. I am quite disappointed by this dentist's behavior and how she easily makes patients feel uncomfortable without being aware of the patient's financial or personal situation when it comes to Hygiene. I ignored some irrelevant comments from her but next time I'd rather not be treated by her or someone else with the same arrogance.

I went to the site to resolve an urgent problem and left the site without resolving anything, as they are worried about how much profit they will make from the patient rather than their health.

(Translated by Google) Bad experience! I got to know the clinic through the consultants at a Pingo Doce in Loures. Although far from home, I scheduled an evaluation for my daughters. 40 minutes to wait and I'm asked to wait even longer. I found a lot of lack of interest on the part of the employees. I certainly don't recommend it. (Original) Péssima experiência! Conheci a clínica através das consultoras em um Pingo Doce em Loures. Apesar de bem distante de casa, agendei avaliação para minhas filhas. 40 minutos a esperar e me pedem para aguardar ainda mais. Achei muita falta de interesse por parte dos funcionários. Com toda certeza não recomendo.

Aposte na qualidade dos serviços da clinica dentária smile up. Excelentes profissionais,zelosos e muito cuidadosos com os seus pacientes. Adorei! Lisboa e viseu! Cuide já!😁

(Translated by Google) Today I went to Smileup for the first time, I was very surprised, all the girls were very thoughtful. Thanks for the professionalism. (Original) Hoje fui à Smileup pela primeira vez, fiquei bastante surpreendido, todos as meninas muito atenciosas. Obrigado pelo profissionalismo.

Exceptional team service. Very attentive. I recommend 👍

Good afternoon, I just have to thank everyone in both Queluz and Alvalade I really liked the whole team who gave me a new smile 😁👏

(Translated by Google) I come to say how pleased I am with the Smileup service, from the first consultation in the care to the doctors. All super nice at either the entrance or the assistants. In this way I come to offer my solidarity and to defend the whole Alvalade team that I adore. Strength Jane (Original) Venho dizer o quanto estou satisfeita com o serviço da Smileup, desde a primeira consulta no atendimento até aos médicos. Todas super simpáticas seja na entrada seja as assistentes. Deste modo venho prestar a minha solidariedade e defender toda a equipa de Alvalade que adoro. Força Joana

Sempre mto bem atendida desde o pessoal medico é assistentes e mesmo nesta altura tive que recorrer a elas via tlm fui prontamente atendida Mto obrigado

Usam meus dados para mandar mensagens de spam. Já foi pedido para que não acontecesse mais; na próxima vez será feita uma denúncia oficial.

The first time I went to the clinic I was treated very well and the reception was impeccable. But today, the second time I went there, I had a terrible experience with the dentist and the assistant who attended to me, in addition to hurting my gums during cleaning, which by the way was poorly done, I was also treated poorly, they are not prepared to deal with with people, regrettable.

I really enjoyed the experience, the 5-star team loved the service. I recommend

I loved it, the girls at reception are very friendly, the service at the first consultation was 5 stars, and my doctor is top notch. I'm very happy and I've already taken my mother-in-law who was afraid of dentists.