1/5 Anita K. 8 months ago on Google
Initially,
when
I
checked
in
I
had
to
ask
for
kitchen
supplies...dishwashing
detergent,
dishwasher
detergent
and
paper
towels
as
there
was
no
roll
on
the
dispenser.
There
also
were
no
dishwashing
towels.
I
had
to
wait
over
an
hour
for
these
because
I
had
to
re-ask...I
was
told
there
were
no
paper
towels
in
the
building.
No
resolve
was
given.
On
checkout
day,
I
went
down
to
the
front
desk
to
ask
for
a
late
check
out.
I
was
told
I
could
get
12.
I
was
never
asked
for
my
room
number.
I
asked
about
that
and
was
told
housekeeping
would
know
if
I
had
not
checked
out
at
11.
I
went
outside
and
came
back
in
for
clarity.
I
asked
if
12
was
the
standard,
even
for
Diamond
members...I
was
told
yes...I
asked
if
I
had
to
have
someone
barge
into
my
room
for
them
to
know
I
was
leaving
later...I
was
then
able
to
give
a
room
number.
Wow,
too
much
work.
The
day
before
my
departure,
after
housekeeping
dumped
my
trash,
the
can
was
not
cleaned
out
and
a
bag
was
thrown
on
top...never
placed
inside.
Before
I
checked
out,
the
manager
Kiaria
Anthony
called
my
phone
3
times
to
reach
me
because
she
walked
into
my
room
when
I
walked
out.
When
I
went
down
stairs
to
leave
I
found
out
that
she
never
knew
I
was
scheduled
for
a
late
departure.
She
had
nothing
but
excuses
for
me
and
stated
the
person
that
initially
messed
this
up
was
an
intern.
That
same
intern
gave
the
incorrect
email
address
for
the
manager.
But
at
the
end
of
the
day,
anyone
you
have
representing
you
should
be
trained
and
you
are
responsible
.