1/5 Laurie D. 6 months ago on Google
Worst
client
service
I
received
in
my
life!
It's
really
rare
that
I
do
reviews
online,
but
I
didn't
have
the
choice
here...
We
booked
this
hostel
for
6
nights,
but
we
were
arriving
in
the
middle
of
the
night.
As
I
knew
that
they
didn't
have
a
24h
reception,
I
took
the
time
to
write
an
email
to
them
in
advance
and
tried
to
call
them
2
times.
I
never
had
any
replied
from
them...
Obviously,
when
we
got
there
at
2
am,
no
one
was
there
to
open
the
door
and
we
were
left
in
the
middle
of
the
night
outside,
without
any
place
to
sleep.
In
the
end,
a
guest
heard
us
so
he
opened
the
door
and
told
us
that
all
the
volunteer
were
gone
partying
and
there
was
no
one
to
check
us
in.
The
guest
didn't
look
really
surprise
about
our
story
as
he
explained
to
us
the
low
quality
of
the
hostel
(3
showers
for
all
the
hostel,
no
AC,
disgusting
smell,
line
for
the
bathroom
all
the
time,
etc.)
So,
after
we
heard
all
of
this
and
didn't
have
anywhere
to
sleep,
we
decided
to
walk
in
the
middle
of
the
night
and
find
a
hotel,
and
in
the
end
we
stayed
there
for
the
6
nights,
cause
we
didn't
want
to
go
back
to
this
hostel.
The
next
morning,
we
came
back
to
have
a
refund,
and
the
manager
told
us
that
we
had
to
deal
with
Hostel
world,
which
we
did,
but
they
only
gave
us
the
deposit
back.
They
said
that
we
had
to
deal
with
the
hostel
for
the
rest
of
the
amount.
I've
been
emailing
the
manager
of
the
hostel
since
a
month
and
a
half
now
and
never
had
any
news
from
her...
I
would
never
recommend
anyone
to
even
think
about
booking
a
night
in
this
hostel.
You'll
get
not
comprehension
and
the
worst
service.
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