McDonald's image

McDonald's

Restaurant Fast food restaurant Meal takeaway Hamburger restaurant American restaurant Meal delivery

Classic, long-running fast-food chain known for its burgers & fries. People often mention service, burger, order, cold,


Address

Avda. Tomás Roca Bosch Parcela C-51, Urbanización, 35140 Puerto Rico de Gran Canaria, Las Palmas, Spain

Website

www.mcdonalds-mcdelivery.es

Contact

+34 928 56 03 43

Price rating

$ $$$

Rating on Google Maps

3.70 (1.7K reviews)

Open on Google Maps

Working Hours

  • Saturday: (Epiphany), 10:30 am to 11 pm, Hours might differ
  • Sunday: 10:30 am to 11 pm
  • Monday: 10:30 am to 11 pm
  • Tuesday: 10:30 am to 11 pm
  • Wednesday: 10:30 am to 11 pm
  • Thursday: 10:30 am to 11 pm
  • Friday: 10:30 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: service (7) burger (6) order (6) cold (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Stærðfræðihjálp úr íslenskum kennslubókum (Þorsteinn k. 1 year ago on Google
    Once eating at Mc Donalds was a must try in every trip. After our last visit we decided it was the very last visit. Hamburgers are tasting bland and are small and soggy. My kid that speaks and reads Icelandic and English got a spanish kid book withnhis kid meal. Mc Donalds need to wake up and smell the coffee. Small burger joints are seving way better burgers. The price is way to high for the lousy food you get. You pay less for food in real restaurants in the near vincinity.
    2 people found this review helpful 👍

  • 5/5 GC 9 months ago on Google
    Can’t fault this McDonald’s , went late on and even though it was busy there wasn’t a long wait. Good food and a clean restaurant
    2 people found this review helpful 👍

  • 2/5 Hannah W. 1 year ago on Google
    For a relatively quiet time of the day low staff, one man at the cashier desk saw us waiting to order but walked off and left us to wait another 10 mins finally came took our order which arrived quickly burgers were fine however the fries with bacon and cheese were clock cold! Definitely gave us old ones initially that had probably been left on the side. Had to wait even longer for new ones! Terrible customer service luckily the chocolate macchiatos were lovely
    2 people found this review helpful 👍

  • 1/5 Bang Average G. 1 year ago on Google
    Very dirty, nobody came to clean any tables in the 40 mins we were there. They encourage you to recycle - fair enough - but when I'd thrown my receipt away I didn't realise there was a code on it to get into the toilets, no help there either. Miss this one out, it's really poor.
    1 person found this review helpful 👍

  • 1/5 Aquatar 9 months ago on Google
    I love McDonald's but unfortunately I will not pay over 13 euro for a burger some fries and a coke. Don't forget, when you say McDonald's you expect cheap food. But you can find burgers and steak for less money in local restaurants and more tasty.
    1 person found this review helpful 👍

  • 3/5 Sarah E. 4 months ago on Google
    Visited and couldn't work the touch screen to order, very confusing as it was all in Spanish. A worker was kind enough to take my order. The toilet was out of order, which was an inconvenience. Located 5 mins from beach and shops.

  • 1/5 Jan R. 2 months ago on Google New
    They put small toppings on the ice cream. I recommend immediately applying for a remedy.

  • 1/5 martin w. 3 months ago on Google New
    Just visited the Puerto Rico (Gran Canaria) McDonald's, an experience not one I'll be repeating. Ordered a couple of drinks, a small coffee and a hot chocolate from the self service panels. After about seven or eight minutes my wife enquired if our drinks were coming (place was very quiet), drinks finally arrived, slammed down on the table by the employee, what had we done to her? My wife's hot chocolate was ice cold? and my coffee was black, no issue I'll go and get some milk. I approached the same employee for assistance because there is no self service counter. I was then told that is what you get when ordering a coffee, "an Americano, it is black". I then explained that the picture on the panel showed a white coffee, to which l was scalded with a tirade in Spanish. I finally received a small amount of milk, with attitude. I then informed her the HOT chocolate was ice cold, but at that point l would have been as well talking to wall. Not be back, very dissatisfied

  • 4/5 Ran L. 3 months ago on Google New
    Been here 4 times within 4 days. Excellent food and nice staff. Delivery really quick. There are tables inside and outside, popular and sometimes crowded. Sometimes not clean; the woman restroom was really a mess.

  • 5/5 Richard B. 6 months ago on Google
    Clean restaurant, indoor and outdoor seating, clean toilets. Quick Service

  • 5/5 Alex S. 6 months ago on Google
    The food is as any other McDonald's but the cleanliness was a bit of an issue. The floor was competently filthy with food and other things all over the place. The tables are disgusting with drink, food all over them.

  • 4/5 Sneha C. 6 months ago on Google
    We went in to get some milkshakes. However, they did not have them on the menu. Instead, we got dome Mcflurry's. I had the limited edition doughnut version, which was nice enough, but I would not choose again.

  • 1/5 Alisha W. 11 months ago on Google
    Went for food and brought €60 worth of food for takeaway. Only to find a burger and wedges missing. Drinks were thrown in the bag and leaked. Staff were rude and miserable!

  • 1/5 Henrik S. 1 year ago on Google
    Ignorant lady infront taking orders, cleans the tabels and floor with the same cleaning Towel. Only 2 family members had there food from there and got sick. Happy Vaccation 🤮

  • 4/5 Ryan M. 10 months ago on Google
    It’s a McDonald’s and you get what you expect. Nothing more, nothing less. There’s also one 10 minutes walk up the road past Mogan Mall which has a drive through but both are what you’d expect. Fast food, decent prices and a holiday treat.

  • 1/5 Tracy M. 9 months ago on Google
    Machine wouldn't take card so had to pay at til but no one was coming to take payment until I asked. Burger was cold. No vege options. Staff were bit stand offish. Exactly why I don't come to mcdonlds abroad.

  • 2/5 Victoria L. 9 months ago on Google
    It was relatively busy for 7pm but our food came out within 5minutes. We spent 10.90€ on 25 nuggets only to get 16 nuggets in the box. The ham burger had no onions or pickles. They also, forget to pack ketchup. There is better quality food for the same price in the shopping centre beside McDonald’s.

  • 4/5 Debbie R. 1 year ago on Google
    First night in puerto rico quick bite to eat food was ok service quick

  • 3/5 Julie T. 1 year ago on Google
    All good...fast service re food. BUT both ladies loos, didn't have any loo roll Maybe it would be good if this was checked automatically through the day.

  • 3/5 Leslie M. 1 year ago on Google
    Not a good experience. Quite busy, but I was unable to use the computer order screen, only in Spanish, Puerto Rico has a lot of English tourists, other McD' s have multiple language screens. Won't be going back.

  • 3/5 Robert G. 1 year ago on Google
    It's just ok. It's Mcdonalds. Service bit slow at times. Seem to be servicing drive through more than sit in. Good location from motorway

  • 3/5 Derek T. 1 year ago on Google
    Very busy. Burger was a bit dry and looked as if it had been rushed! Need to kep standards high to ensure people return.

  • 2/5 Nigel D. 1 year ago on Google
    Slow service and very bland burger, despite it being one of the specials. Although it's hassle, due to the restaurant 'persuaders', to use the nearby independent food court/restaurants, we'll be going there for the rest of our trip.

  • 1/5 David B. 1 year ago on Google
    Asked for b8g mac no salad or pickle but little sauce and onion I got cold burger no onions cheese oe sauce but hugging lettuce she even talked it back to me to make sure it was rite

  • 5/5 Lee R. 1 year ago on Google
    Better than the UK mcdonalds. Food was cooked nice,hot,chips were actually crispy not soggy like back home! Can even get a beer with your meal to top it off.

  • 1/5 Claudi l. 1 year ago on Google
    All tables dirty, my sauce was missing in the ice cream, no ketchup, no serviettes and absolutely cold french fries. Bad/No service


Call +34 928 56 03 43 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Free of charge street parking
    • ✓️ Somewhat difficult to find a space
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating

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