2/5 Billy J M. 4 months ago on Google
Came
here
the
night
of
Friday,
Nov
11th.
They
had
someone
at
the
register
who
later
told
me
he
was
new.
Initially
I
just
thought
he
was
being
rude
when
I
would
ask
about
the
items.
He
was
waiting
for
me
to
tell
him
about
the
product,
shrugging
or
going
to
the
counter
to
ask
ppl
in
the
back.
They
were
out
of
spicy
Mac
n
cheese
&
he
told
me
I
was
able
to
get
the
Mac
n
cheese
w/o
the
American
cheese.
I
asked
about
other
customizations
like
adding
tomato,
lettuce
&
onions.
He
asked
whoever
was
behind
the
counter
and
came
back
to
tell
me
“no”.
Baffled,
I
asked
why
I
was
able
to
make
customizations
online
but
not
in
person.
He
shrugged
&
waited.
Beginning
to
get
frustrated,
I
asked
for
the
manager.
The
manager
or
supervisor
came
from
the
back
(he
was
preparing
food)
with
an
attitude.
I
asked
him
the
same
question,
why
was
I
able
to
make
customizations
online
but
not
in
person.
He
misunderstood
the
question
saying
explaining
that
is
why
I
could
not
do
it
online.
I
explained
again
&
he
walked
off
while
I
was
opening
the
app
to
show
him.
I
asked
the
man
at
the
register
if
he
told
him
he
was
going
to
do
the
customizations
&
he
said
no.
So
I
told
him
to
ask
him.
When
the
manager
finally
came
to
the
counter
he
said
I
could
get
whatever
I
ordered,
clearly
perturbed.
When
I
ordered
the
Mac
n
cheese
burger
&
pair
I
asked
the
cashier
if
he
remembered
no
American
cheese.
He
did
not.
When
he
asked
the
manager
to
do
take
off
the
American
cheese,
the
man
(I
believe
he
was
Latino)
who
was
around
the
cashier
throughout
most
of
this
exchange
suddenly
chimed
in
to
say
they
can’t
do
that
because
it’s
already
mixed
in
to
which
the
manager
repeated.
I
ended
up
getting
a
regular
burger.
The
food
was
good
but
the
manager/supervisor
was
rude,
the
staff
was
not
helpful
and
they
shouldn’t
have
had
the
new
guy
out
there
by
himself
with
no
one
readily
on
hand
to
help.
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