5/5 Melissa B. 2 years ago on Google
The
visit
at
the
Craig
location
was
my
first
doctor
appointment
in
years.
I
have
not
had
a
regular
doctor
since
moving
here
25
years
ago
because
I
never
found
one
I
would
go
to
more
than
once.
This
office
has
changed
that!
I
have
already
recommended
good
friends
that
were
looking
for
a
primary
care
doctor
to
them
too.
I
saw
Dr.
Francis,
and
was
so
comfortable
with
him
immediately
due
to
his
friendly
demeanor
and
genuineness.
Getting
the
appointment
was
a
little
longer
than
I
would
have
liked,
but
after
I
requested
it
online
and
waited
a
couple
days
I
did
get
a
call
to
schedule
it.
The
agent
on
the
phone
was
very
friendly
and
professional
and
efficient.
She
even
had
my
address
ready
so
she
knew
how
far
each
location
was
from
my
house
to
help
me
decide
where
to
go
since
I
was
new.
Arriving
at
the
office
I
was
greeted
immediately
by
Veronica
who
was
very
nice
and
also
efficient.
I
filled
out
my
required
new
patient
forms
and
was
met
by
nurse
Lizzie
within
minutes.
She
introduced
herself,
showed
me
around
a
bit
and
was
great
at
making
sure
I
was
comfortable
during
our
interaction.
The
wait
for
Dr.
Francis
was
probably
about
a
half
hour,
for
which
he
humbly
and
graciously
thanked
me
for
waiting
multiple
times
throughout
the
visit.
Truthfully,
with
all
the
COVID
policies
and
sick
people
right
now
I
had
expected
to
wait
at
least
that
long
or
longer,
but
I
really
felt
like
he
valued
my
time.
He
was
easy
to
talk
to,
thorough,
and
professional
but
personable.
I
almost
don't
want
to
leave
this
review
because
I
don't
want
others
to
find
out
about
this
gem
of
a
doctor's
office
and
make
it
harder
to
get
in,
but
they
were
wonderfully
helpful
and
friendly
and
deserve
the
recognition!
8 people found this review helpful 👍