I have only had good experiences at my doctor's office. The tech that draws blood knows what she is doing and have never had any bruises do to the needle not being injected the incorrect way. Dr Vance is very thorough and goes over everything. Of course the front desk is on their job. Very polite and enjoyable to speak with. I am very happy with my choice of location, staff and doctor.

As a first timer at this location it was a positive and constructive meeting. The facility is new and well-maintained. Front office personnel was super friendly and professional at what their procedures was. The Dr. Espinosa was friendly and straightforward on his decision for the best interest of the patient. He's reccomendations was right on spot for my personal needs.

Smooth first time check in. Receptionist was very professional and fun to visit with. Dr. Espinoza and his assistant were very informative and actually sent some time with me to make sure to answer any questions. And appointment time was right on time. Imagine that. Looking forward to a long and happy Dr. / patient relationship.

What a breath of fresh air. My first visit was exceptional. The office staff is very professional but also very upbeat. Dr. MATTHEW is exactly what I have been looking for. Knowledgeable, professional and above all REAL. I can't put into words how good I feel about this medical practice. I highly recommend them

Extremely satisfied with service provided on this visit from time I walked through the door to the time I left. The doctor and staff were all engaging and concerned about me and my overall health. I didn't feel rushed and all of my questions and concerns were addressed. Office is clean and felt safe in the environment considering Covid. Highly recommend Dr Chavarrias and her staff.

The actual visit with the doctor was fine. It was the before and after that was frustrating. Usually its better. Anyway >>Very disappointed in wait time for checking out and in at rear and front desk. 2 people were helping 1 patient checking in and just kept me waiting for more than 6 minutes, and then she gave me a bunch of paperwork to fill out even though I had filled out paperwork online for them. Checking out i was kept waiting 10+ minutes while she dealt with someone on the phone. I could have just called later but she just ignored me and kept me standing there. They need to know its not easy for some of us seniors to just keep standing.

Everyone was so friendly and helpful. They make you feel comfortable when you walked in. I met my new doctor for the first time during my visit and she was awesome!! She covered everything with me and answered all of my questions. I like her! 👍

I’ve been a patient here for quite a few years now and I also use their lab service. The staff has always been courteous and efficient. I’ve also received excellent care from the doctors who keep me in good health in my old age.

Dr. Espinosa was amazing. We went into his office and he and his staff were very attentive. He gave us the necessary information needed to assist with my mothers health issues with superb character. We will be back for her next visit ,gladly. Respectfully, Wennifer Smith

I’ve been visiting this location for four(4) years and I am very pleased to say that I am always extremely satisfied with the entire team at this location. At this point, I would like to say that I will miss Dr. Vance as he was always UnderstandingProfessional, and Patient with my list of items to discuss during my appointment so that I didn’t forget any ongoing or new issues. This was my first visit with my new GP Matt Espinosa, and I am very pleased with his Demeanor, Patience with my list of appointment discussion items, appreciated his willingness to listen to my opinions and concerns and value professional input. I can already say that I am very pleased having him as my GP and look forward to working with him in the future. I want to make a special complement to Stephanie Irish for her patience wholehearted efforts to answer questions and assist where she can if I have a need for any special assistance.

07/30/21 As a nurse, I expected way more of this place. I flew in from Indiana for my grandfathers funeral, I also found out my grandmother had cancer again after 17 years. When approaching the front desk to drop off paperwork for FMLA (we called the call center prior, they said we could stop in whenever we needed.) when we were greeted by the front desk, we instantly were met with attitude. “Do you have an appointment?” “You need an appointment.” When explaining our situation we got more and more attitude. When all along we were led to believe that we could stop in and drop off the paperwork, as we were told this by the call center. My aunt has to travel back home to Indiana on Monday. The front desk didn’t even offer to make an appointment, they just kept saying, “you need an appointment.” My grandmother physically had to ask to make an appointment because the woman was not paying any attention to our wants and needs. I get it, nurses have bad days, however being disrespectful to a woman whose 2nd husband passed away, and the 2nd time she was diagnosed with cancer in the same week is not acceptable. Where is your staffs empathy? After a slew of off hand classist remarks about paying $45 for the appointment (her attitude suggested we did not have the funds to pay the appointment fee), big eyes bulging eyes, and an excessively aggressive and loud speaking voice, we decided that this woman was not polite, nor empathetic whatsoever. The woman seemed more interested in what was going on behind the front desk (it seemed as if the entire staff was conjugating in that area.) My grandmother was in tears outside of the office when we were walking to the car park. She has been going to this place for years for her PCP. She was flabbergasted and let down by the way your staff has treated her and our family this time. Upon returning for our 1pm appointment, a different woman was rude to my aunt and grandmother from the start. My aunt had simply asked questions pertinent to filling out FMLA paperwork. As Nurses our core values are, altruism, autonomy, human dignity, integrity, honesty and social justice. If you are not empathetic, do not become a nurse. Please, make this right. Highly disappointed in the way your staff has treated my family.

Amber Peterson is great. She is always very receptive to our questions. She is not condescending to us as some medical professionals tend to be toward seniors. I am so happy she is at our facility!!!

Matthew Espinosa is an exceptional medical provider. He listens to you, is very on top of my medications and very knowledgeable of interactions, dosing, and med options that are more effective. He is the first provider I fully trust since I moved to Las Vegas 5 years ago!

This visit was great. I actually got to see Matthew in person, which I missed. He was a little delayed seeing me, but I always figure his other patients need his time and I only wanted my lab results and refills.

Very poor billing department. The incompetence is unbelievable. I have requested 3 times that they bill my insurance and provided the information yet they refuse. Constantly mailing me a bill, to which I constantly respond with my insurance information. It is unbelievable. This has been going on since early spring. The billing department hours are completely inconvenient for working people and the billing department manager does not have an available voice-mail. Save yourself the stress and choose somewhere more competent. I have called countless times, with no answer. I am left on hold for what feels like hours with no answer. When calling, the automated system says I am caller number 1. A few minutes later, I have been bumped down to caller 2, 4 and so on. Eventually the system hangs up on my call while on hold.

This was my first time visiting this office and I was very satisfied when I left. The NP was very attentive as well as the staff. They were all so very kind.

My first virtue visit with Matthew Espinoza at My Generation Clinic was awesome. He listened and acted immediately. I’m very happy with my new PCP!

I switched from a different primary to a new one at this location. She seemed concerned, so that was a good start. I got several referrals done right away. The staff was very nice, fast and efficient. So far so good! 👍👍👍👍

I was sick, hospitalized, on IV Antibiotics and other long term ailments. My last appointment with my doctor was 2 1/2 hours. Positive, helpful, understanding... My doctor was the last one to leave the office walking me out. Past doctors I have seen, I received 15 full minutes for a long consultation. I appreciate my doctors.

I love that my appointments never feel rushed. Aysa always listens and I always feel my concerns are addressed. The ladies at Check In, are always friendly and professional. Jalisa, Aysa's MA, was friendly and very easy to talk to.

I had a very good time with Dr. Singh. I Love my new Dr. She was very attentive to my needs. She listened very closely to what I had to say. I will be back for sure. Where are the Good Doctors like Dr Singh?

The girat the front are great! My nurse was fantastic!! I don't mind going to the doctor.

My experience was really good. My dr was Amber Peterson and she spent the time to go over everything with me.

All the personal, its very friendly . I will thank my Dr. Echeverria to take all the time to answer all my questions !

I had a talk with Dr. Vance about his work on my behalf or lack there of. He has to do better with his medical attention to my medical needs. Time will tell.

I have just changed my Primary care doctor to a new Primary care doctor. I had an appointment with Dr. N. Singh, she listened carefully, I answered her questions and accepted her recommendations. She was very thorough andi fell very comfortable and happy with my new doctor. As a matter of fact I do like the entire staff at the Lone Mountain location.. thank you.

Great visit; Matthew the NP was on top of my concerns and issues. I got my medication ordered immediately and all my questions answered. Moreover, a new test was ordered and if the results are not better, I will be sent to a specialist. All the staff was cordial and professional.

We were so impressed by the staff on our first visit to meet with Dr. Singh. We were greeted immediately with the wonderful smiles from the caring staff in the front office. Each member of the staff (front office and back) went above and beyond to make us feel comfortable and well taken care of. The Dr was amazing. Our experience at this doctors office was the best we have ever received. Thank you