Desert Willow Treatment Center

Psychiatric hospital

😠 NEVER send someone here. I was lucky enough to be there for only 3 days. My first night there I was stuck in the hallway sleeping with just sheets, then I woke up to a cold meal and had to take a shower while being monitored by staff, the toothpaste was fake, the water was pure cloudy, the staff had... People often mention staff, time, horrible, treatment,


Address

17, 6171 W Charleston Blvd, Las Vegas, NV 89146, United States

Website

dcfs.nv.gov

Contact

+1 702-486-8900

Rating on Google Maps

2.50 (26 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: staff (17) time (7) horrible (6) treatment (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Xades M. 6 years ago on Google • 7 reviews
    NEVER send someone here. I was lucky enough to be there for only 3 days. My first night there I was stuck in the hallway sleeping with just sheets, then I woke up to a cold meal and had to take a shower while being monitored by staff, the toothpaste was fake, the water was pure cloudy, the staff had issues of communication and I was barely able to get a real answer and I was lied to about my visitation, and I was almost attacked one morning by another patient they could not control and it took FOUR STAFF MEMBERS, to hold her down and all they decided to do was let her scream in the hallway for 20 minutes and tell the rest of the patients to just eat! I will absolutely NEVER EVER go there if I have any issues.
    19 people found this review helpful 👍

  • 1/5 lime l. 2 years ago on Google • 61 reviews
    My stay here was absolutely horrible. The only positive things about it were the patients and Ms. Erika, Ms. Esther, and Mr. Dee. It felt like I was serving prison time and I got no help. I was lucky enough to be pulled out before things got really bad for me.
    8 people found this review helpful 👍

  • 1/5 Savanna D. 7 years ago on Google • 6 reviews
    They are treating my brother like a DOG. They treat you like you're a animal for being upset and suicidal. They broke so many laws. We don't know whats going on behind closed doors. it's ran by a bunch of nutt cases. These workers are a joke. It's a state funded hospital and they just want your money. The longer you stay, the more money they get. They act like you do a lot of school there but they don't. Like 1-2 hours a day then they go and sit and look at walls and tables ALL day long. They did X-rays without even running it across my mom. My brother is a minor still and it is against the law to do things behind my moms back. This place is HORRIBLE. Once your in there, it's kind of like you're stuck in there. This place makes you more depressed and would make you want to kill your self more. Please DO NOT put your family member or child in here.
    16 people found this review helpful 👍

  • 1/5 ChelesaNoelle G. 5 years ago on Google
    If you're child needs help they will not get anything here but lice, bed/bug bites, restrained, treated like an inmate, doped up- shots, Acute or rtc. Dr won't spend a minute discussing meds. It's there way or no way with Dr. God`s treatment teams are 5 min or less & pointless. If costs involved - Dr Wade - I have never heard of her speaking the truth.. And they discharged baseline meaning unstable. Without any change in meds or of any treatment but TV. There is no psych /or therapy sessions - maybe 1x who or not & they will learn how to commit suicide, cannot rest if I'll, learn violence & inappropriatness as they are sat in front of TV all day. No activities. Also you will not be allowed any copies of records or incidents. School there is pathetic joke better to opt out. Rude staff with exception of just a few. Staff does not intervene with any patient to patient disputes. Stay doesn't interact at all. Keep sanitized. Although spring mt or montavista isn't any different. Prepare to buy new close as well as they will not reimburse for missing clothes.
    15 people found this review helpful 👍

  • 1/5 Marci A. 6 months ago on Google • 34 reviews
    Whatever you do, do NOT send your child here. There are other options. I came here when I was 12, and this place absolutely traumatized me, I believe that this place ruined me as a person for a very long time. I came put with so many more problems than I had before I came. There is no real treatment or being listened to, it is torture for everyone there. This is state owned, so of course it will never be shut down, and they can keep you as long as they want, up to 2 YEARS. Everybody I still talk to from being here has gotten tremendously worse since being here.
    7 people found this review helpful 👍

  • 1/5 m4rz “window cleaner” s. 10 months ago on Google
    Absolutely horrible, my s/o Is in here currently and it's a very unorganized and disgusting place, don't send your children here.
    5 people found this review helpful 👍

  • 5/5 KAYLAN BETTER KNOWN AS PROFESSOR CYGNUS AND A. 2 years ago on Google • 9 reviews
    Helpful, Excellent, Lively, Prepared for everyone. They are responsible with their access , they believe in progression as well as the effort to better life. They care to keep everyone safe away from danger. Desert willow treatment center staff, Have to be very strong and confident. To the saying "this job is not for everyone" . It is the saying of truth for desert willow treatment center, Especially during the difficult pandemic times if life. They all are very diligent , They keep everyone on schedule , Organizing the time very well, Communicating appropriately, Having a verity of options on the "to do list." Having good creative activities, Having written documents , Being strict and caring, Having space and proper diligence, Accounting for everyone, Focused on the there care as well as the after care treatments, Cement building , built to last through the weathers, a trustee builder for the clients , As well as Good restrictions for safety precautions of a individual, Recreation and creative outside activities, Medical treatments , In facility order treatment such as x rays ect. A good Gym as well as Good teachers. You all have Great courage and strength to stay Mighty even in the most difficult times, That is purpose of a masterpiece to better life regardless of the doughts of limitations , coming together and making the DreamWorks by having good teamwork! Together we are stronger, more accomplished, and purposeful to better life. Be on a vegan and gluten free diet, with no sugar and added vitamins and supplements. Take care of yourself as well as eachother. Best regards, Professor Cygnus. (Kaylan P.)
    3 people found this review helpful 👍

  • 1/5 Leslie Ramos [. 3 years ago on Google
    some of the staff were so unprofessional it baffles me. i had to literally argue with a staff because he was being misogynistic. the staff were very ignorant and disrespectful toward us but expect us to respect them. some cannot stop their mouths from commenting on certain things, which makes things way worse. they dont know how to properly handle breakdowns, fights, and sometimes they call a code ( something that means it is casted throughout the whole hospital on the speakers ) just because theyre feeling petty. alot of the staff here are super petty. they act like we're not here for serious problems. ms. erika was my guide there. one of the only understanding, mature staff.
    4 people found this review helpful 👍

  • 3/5 Jaee M. 2 years ago on Google
    Hey it was nice it helped me a lot I went there back in 2018 and left 2019. The best staff to me were (Mr. Craig, Ms. Donetta, Mr. Eric, Mr.David Ms. Jenn ,Ms. Jill. I hope one day I can find them and be able to speak to them💯.
    1 person found this review helpful 👍

  • 5/5 Dimitrios S. 3 years ago on Google
    My son stay to that place and i see the staff and the doctors are excellent and communicate with you all the time i give that place 5 STARS......
    1 person found this review helpful 👍

  • 1/5 v e e. 3 years ago on Google
    i left with more issues than when i came in i miss some patients tho

  • 4/5 Shay M. 3 years ago on Google
    This place is a solid 4 only because the food wasn’t all that good 😂 but other than that the staff is very nice and helpful as long as your willing to respect them because if not they will straight up give you a hard time they don’t got time for bs! When I first came I had a aggy attitude because I was mad I was there but I got to know the people and I don’t regret meeting them at all💯 Mr.Julio and ms.mesa were my favorite 🥰 they always kept me happy and laughing and mr. dee is pretty cool too with his short self😂 but for real they helped me become a nicer person. Everything was clean i don’t know if that was because I was there or they just do that all the time the only thing I didn’t like was the noise them kids are VERY loud to where you can’t take it anymore but other than that I give it 5 stars.⭐️❤️❤️❤️

  • 1/5 love a lot b. 3 years ago on Google • 1 review
    the staff here does not know how to handle minors. they’re surprised when fights break out but when kids are trying to bring to their attention that someone is bothering them they let it slide by. in addition the staff is rude and should remember that they are working with kids who need help before they go on with heir smug comments. do better please or don’t be there at all, you’re making it worse.
    14 people found this review helpful 👍

  • 1/5 RoRo A. 1 year ago on Google • 2 reviews
    This place is absolutely horrible they don’t have compassion for the minors they are treating. They’re unorganized and never on the same page. Then the staff told my family member something that could trigger him. Why would they do that knowing how he may react. Makes no sense when they’re supposed to be helping.
    5 people found this review helpful 👍

  • 1/5 Kaden G. 1 year ago on Google • 1 review
    I’m here right now I’ve been there since august 26th right now I’m on a home pass let me tell you this place is horrible don’t ever send your kids here staff are just plain out dumb they treat you terribly and they can’t control the unit they don’t know what their doing and need to fix this place they make kids wanna hurt themselves and don’t help at all !
    3 people found this review helpful 👍

  • 1/5 Janice M. 3 months ago on Google • 1 review New
    Y’all please don’t come here. You’ll get nothing good but talked down to, called names, and the therepy doesn’t even help. As someone said in their review, it’s like JAIL. Fights, arguments, irritation, is all you will GET. praying for anyone who comes here……seriously. (They like to call you attention seeking for displaying your emotions)
    1 person found this review helpful 👍

  • 5/5 Charles K. 6 months ago on Google • 1 review
    My name is Rhiannon. I went here almost 2 years ago, and I LOVED the experience. My favorite staff was Mr. David. The ones who say it was a horrible experience, they MADE it a horrible experience for THEMSELVES


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