Me and my girlfriend went here to experience the infamous Canyon Ranch for some spa services. My age , although not elderly, afforded me many massages, facials, manicures and pedicures throughout my life. I opted for a oxygen facial and she a foot & leg massage due to her standing on her feet all day. My service cost 250+ and hers was $208. They explained their policy a 20% tip and 5%fee on top of their cost. I agreed to the price hoping to receive value for the money. My facial consisted of three step cleanser wash, steam wand, exfoliation scrub, then lastly, a paper mask. I guess what I expected for that price, was value for the money. Luxurious stuff, a little pampering maybe? I can buy different scrubs and cleansers and a face mask at Walgreens for a fraction of the price. This was way overpriced for the quality of service, unmanaged expectation and unprofessional technician who didn't speak hardly a word of her processes. My friend complained to me about her experience as well, it feeling like a $60 foot massage. Years ago, I had a stone massage at Caesars in which I'll never forget that massage experience as one of the best I ever had. Do not waste your hard earned money nor winnings on this place. Ill advised.

I thought it would have been better. The walk through the facility to get to the actual spa was outrageous. The spaces in the spa are nice, some quiet some filled with chatter of other guests. I found the noise to be quite rude in a way. Looking for relaxation and I now know why Taylor left her husband 😒. There needs to be a bigger pool area for the spa. The rooms filled quickly and it just wasn’t spacious enough. The wave room was good for about 10 minutes after that it was pointless. That room stayed empty. My massage was nice, the snacks are blah, nothing to rave about. There was a lack of inclusiveness or at least just for me. There were (i saw) no other people of color in the facility (other than some employees). I felt people staring at me on multiple occasions. The hair care products are not for people of color. The grill (food option) on the outside of the spa is convenient but not worth the money. Salad was bland and small.

Overpriced, but my massage was phenomenal. If you want a really deep tissue massage, and Jon is available, book with him. His handshake told me all I needed to know. It is a very big spa (biggest in North America they told me) with a nice variety of amenities. The wave room is not a wave pool and I fell asleep the the salt room. My favorite room was the sauna with the rich deep herbal smells. The person who showed me to my locker seemed a little bit off, but all other service staff were friendly and helpful. They give you a cute little bag of goodies, including your own tea bags and they don't just have a variety sitting out. I also did the rock wall and the people working it, who help coach you up the wall, are amazing. I watched her coach and woman who overcome her fear of heights and it was inspiring.

Overall, I loved this spa and I'll likely return on my next visit to Vegas. The Staff was friendly and very accommodating. Everything was clean and in pristine condition. I gave three stars because the almost 400 massage I paid for was horrible. I feel bad for even mentioning it, because the Therapist was so sweet but he missed the mark. He asked if I had any spot I wanted special attention and I indicated my feet and ankles, he spent 7minutes of a 80 minute massage on my feet and that was only around the end when I realized that he hadn't touched them and reminded him. The entire massage felt like he was applying lotion to my body. What really took it over the edge for me was that this was supposed to be a birthday massage with a birthday cake scented oil and a small trinket. I didn't smell birthday cake nor did I get a trinket. I truly enjoyed the rest of my time at the spa and even though I wasn't satisfied I still tipped and went on about my merry way. Angel at the front desk was amazing and do were the locker room attendants.

Loved it so much that I came back after the pandemic. So worth every penny. Be sure to come at least an hour PRIOR to your appointment to take FULL ADVANTAGE of the spa amenities. Great place to relax and rejuvenate. Please observe the QUIET ZONES. Many come to relax and just be. Just listening to the soothing music. Please be sure if you MUST TALK. Go to the area where it is allowed so that others may enjoy the solitude.

I rarely leave a review but I was compelled to warn others. I have been to many spas as it is my favorite thing to do on vacation. First, the overall feel is very gym/ hospital feel, with long hallways to navigate. The worst is the size of amenities, like the hot tub, sauna, steam rooms, etc. I would estimate about 70-80 women moving around, with most things seating 4-8. It was a constant walk, open doors and see if there was room. Products in locker/shower were generic at best. My treatment was great but you are paying for the whole thing. I would never visit another Canyon Ranch spa, it is clear they do not know how to run a large scale spa.

This was the biggest rip off ever. Made reservations for me and my husband to have a couples massage. Or so I thought. Not really the case at all. Checked in and told the gentleman that it was for a couples massage. States ok let's get you checked in and secure your payment. First of all it was nothing like I expected. Shower area not clean hair everywhere. Who uses a shower that's not clean during a pandemic. I could never despite that.No phones allowed due to it being clothing optional. Basically I was told here's a robe. Over there is the shower. Down here is this, that, and the other. Thanks for ruining my first massage experience. Wouldn't recommend doing this as a first timer. No compassion or explanation of anything. I understand that you guys were super busy. But this is unacceptable. How can you take people's money and give awful service. I guess that's my fault. If I had read the reviews I would have know. I sat in my suite and cried my eyes out. Meanwhile I guess my husband got his massage. Maybe they explain the process and services to the men better. I couldn't believe this was supposed to be a 5 star experience. You should never assume everyone is familiar with your way of doing things. Thanks for making my last day of vacation unpleasant.

My experience at Canyon Ranch was absolutely amazing. The check-in with Marlyn was fast and easy. Silva, the spa attendant gave me a tour of the facility, it was accommodating and made me feel comfortable in my surroundings. They were both so nice and made me feel very good and excited. I experienced 3 services: a massage with Loren, A facial with Tammy and a hair treatment with Freddy. Everyone was extremely knowledgeable, talented and pleasant. I felt like I was in very good and capable hands the entire time. After my treatment, Pua made sure I had a great time and was satisfied. The spa itself is beautiful, clean and has a lot to offer. A great plus are the two restaurants located close by with a delicious selection and very attentive & friendly staff. Overall I was extremely impressed by my experience at Canyon Ranch and would definitely recommend the "combo": massage, facial and hair wash/style. Thank you for making me feel special and relaxed 😊

My wife and I did a couples massage, and we both really enjoyed it. There is a decent amount to do in the co-ed area. The wave room is worth checking out. It's very relaxing, so much that a couple other people in there were snoring. The one area for improvement is the vast hallways. The spa has a lot of long hallways that seem boring and prison-like. The experiences in the different rooms are great, make sure guests don't get taken out of the vibe while they walk down the long prison hallways. Overall, loved it!

The staff are all quite amazing and friendly. My experience was so relaxing, my partner and I both fell asleep during our massage/facial. Their rooms are very spacious and you should reserve an hour before your appointment to enjoy their amenities. They have a hot tub, herbal room, sauna, etc. The igloo did not seem to be working on my visit but everything was wonderful. They provide showers, bathrobes, soaps, shaving cream and razors, cleansers, lotion, sunscreen and so much more. They do not allow phone usage but their interior and rooms are all very beautifully done and amazing. All their products are vegan and plant based. After my appointment I went to their store to buy a few bath soaps. Highly recommend going here!

Everything was great from the friendliness, to the cleanliness and the availability of the all the amenities. However there were a couple of things that bothered me. I reserved a massage and a facial, both are timed services that did not start on time. My 80min massage was scheduled for 11am, however my masseuse didn't come get me from the sitting room until 11:10. The massage ended at 12:22pm, and while the massage was very good I felt cheated out of my time. The same issue occurred with the lady who completed my facial but I only lost maybe 5min on thay occasion. You are selling timed services to us with reservations but not starting in a timely manner so that we can enjoy all of our purchased time. That's cheating your customers. Also, the method in which your team goes to the waiting area to find a client seems very unorganized

Awesome spa for a relaxing day. On the men’s side, it was clean and well taken care of. Great attention to details. There was a steam room, sauna, hot tub, “igloo room” that sprays cold water from above, and a nice herbal “sauna” but at a lower temperature. All in all it’s worth the price for a day pass which was 75 at the time. The best part of my experience was getting a deep tissue massage from Avery! He has been there for 5 years and gave me one of the best deep tissue massages ever. He got right into all of the knots on my shoulder and back that I didn’t even know I had. It was very targeted and not abrasive. I wish I had gotten the 80 minute instead of 50 minute. Between the massage and the use of the spa (212 with tax and tip) it was worth it.

I had both the canyon ranch facial and the sole rejuvenation. I thought both services were extremely well done. The front desk was polite and efficient. Tammy did the facial but unfortunately I do not recall the massage therapists name. They were both excellent. Neither tried to sell me anything. The spa was relaxing and I received my full time. Yes it is expensive. It’s the Canton Ranch in Las Vegas. I did lay in the wave room and the chairs were soft and comfortable. I did not use the other rooms. I mainly went for the services.

My husband and I had services at Canyon Ranch Spa while in Las Vegas on vacation. The staff is professional, approachable and caring. Each member of the staff went above and beyond to check in and make sure our time there was better than expected. My facial was the best I’d ever had and I have enjoyed very good facials over the years. Natalia was the best! My husband had a massage with Sandra H. He was also very pleased and impressed. This has been the very best Spa experience. We will be back.

I went to Canyon Ranch Spa for a dip manicure. It was very pricey but I know I would pay for staying in the hotel. I thought they would do a better job than going to a local. Boy I was wrong. Let me first by saying Gina was amazing as far as customer service !! She was very friendly and made feel very comfortable. But she did tell me she doesn't do many dips. I have been getting dip for at least 8 years! No matter how long or short my nails are my nails last 2 to 3 weeks. I spent $119.00 + 5.95 + a $20.00 tip to have my nails just come off the next day. What a waste of money. If you do not have the experience staff to provide this service you shouldn't offer it!! I would tell anyone who is considering getting a dip here don't waste your money here..Your better off saving your money for the tables!!

We've had better massages, but left our couples massage feeling relaxed and that's fine. The waiting area was a bit dirty with stray napkins on the floor. Our favorite room was probably the salt grotto; I think we could have stayed in there for hours and almost fell asleep. Note that the experiential rooms are separated by gender so the majority of the space is not co-ed.

The staff was very attentive to my wife and I. There are several amenities and areas to enjoy so I did get turned around a bit at times but there was always someone right there to help me. My massage with Jon was awesome and my wife enjoyed a great experience in the salon before a date night. The services were awesome and the amenities were great. I think I got lucky and it was pretty quiet on the men's side so I felt like I had plenty of room and space to relax. We enjoyed the co Ed experiences together then retreated for our services in our respective areas then regrouped afterwards. Overall a really great experience. Worth more than we paid honestly. Thank you Canyon Ranch for taking care of us. We visited just after arriving on a late late mess of a flight so it was the perfect remedy for our jangled nerves and tired bodies.

Cannot say enough good things about Canyon Ranch Spa in Las Vegas. The amenities are outstanding. Hot tubs, steam rooms, igloos showers, dry sauna and much more! The services they provide are amazing and the customer service is top notch! They offer so many relaxing areas before or after your services to relax, the salt room is my favorite. They also offer a restaurant if you want a bite to eat between services. They also offer a day pass option for people who just want to enjoy the amenities without having a service done. Our go to spa for every trip to Vegas!

Overall, the whole experience felt rushed and not the relaxing feeling I was looking for. It was extremely crowded and noisy. The number of appointments taken in a day should be limited. I will not be returning and would not recommend. The Staff was friendly and very accommodating. Everything was clean and in pristine condition. I gave two stars because the almost 500 massage + facial I paid for was horrible. I feel bad for even mentioning it, because both the Therapist and Esthetician were so sweet but both missed the mark. The entire massage felt mediocre at best. What really took it over the edge for me was that this was supposed to be a birthday massage with a birthday cake scented oil and a small gift. I did not receive my gift and had to ask for it several times and was made to feel awkward for even asking. Also, PLEASE invest in larger towels it's such a shame larger women have to walk around half covered up because the towel is not large enough. My facial left my skin looking worst off then when I received services.

The massage we got was great, staff was great at making sure you felt comfortable the entire time. Now with them saying this is a very large facility I assume they were counting the hallways it didn’t seem as large when actually in the spa portion. It was rather confusing trying to get there through all the hallways. It was a great one time experience but I wouldn’t go back with the hefty price tag it carries.

This was once considered the largest spa in the world. And it shows! Once you arrive you have a long passage down many hallways to get to the welcome desk. This is not a problem, but you need to allow the time to get in and out of there. The amenities are wonderful with a plethora of steam room, sauna, aromatherapy, and other comfortable lounging quiet areas. The massage therapist herself was very professional and experienced. I recommend this location and I recommend allowing a lot of time to fully enjoy the amenities before and after your services.

Loved my stay here after check out. We had a late, late flight out and so it was the perfect way to spend our long day. The candle massage was okay- overpriced for just a relaxing massage with some type of wax/cream. Better to just get the regular massages in my opinion and then use their water rooms.

Loved my massage with Jess. She was so lovely and refreshing to be around. Great massage skills and helped me with lower back pain. Great tips about it too. The spa is wonderful to spend a few hours with friends or alone. There’s lots to do and many ways to relax. My fourth time back and won’t be the last

This is a great place to indulge yourself. The facilities are wonderful. I was only here about six hours - and really needed the entire day. I had a massage and the pedi and both services were great. All staff were helpful from the reception folks to especially the women's lounge attendants. The attendants kept the lounge immaculate and were so helpful. I would not want to be here when it is full though - because it has a large capacity.

The service at Canyon Ranch was great! The entire staff is so welcoming and friendly. I have had Lisa perform Ultimate Pedicures twice and I will change my schedule to get her every time. She is that good. My daughter also thought Kimmy did a wonderful job on her Ultimate Pedicure. I have visited the spa on several occasions and come to the realization that the Aquavana portion of the spa is just not relaxing. I feel that the Aquavana experience in Canyon Ranch needs to be removed and replaced. There are a few areas that are not comfortable AT ALL. The Herbal Laconium is just 4 marble/granite benches. The benches are a perfect size IF you have the behind the size of a small child but not for a grown woman, at least not any of the women I have ever seen at the spa LOL. Very uncomfortable and impossible to relax. The room with the cold mist is just you standing there getting hit with cold mist. No place to sit. Also not relaxing. There is an area to lounge before your treatment in the women's section. Normally we rest there, but this time it was flooded and wet, with wet floor signs and towels down. Looked a mess and not welcoming of course. In the common area, the Salt Grotto is also not comfortable. Hard benches, you don't really feel like you're receiving any benefit from what may or may not be a slight mist of salt that hits every so often. I love the Wave Room, the dry sauna, and the experiential rain shower but the common area where both men and women come together, maybe called the conservatory (?) is definitely in need of repair. Some of the lounge chairs have stains and the floor is also stained. I have visited this spa several times in the past. The Canyon Ranch facilities did not live up to my expectations this time.

Pros: Spacious and not too crowded (although I went on a weekday) Feels luxurious Massage was wonderful and staff was friendly. Cons: They need to figure out staffing. There were quite a few times I needed to roam the halls to hunt someone down. Even when I checked in, I waited at an unmanned checkin desk for 5-7 minutes before I wandered and found someone in the locker room. When I found them, they were very helpful. quiet zones are frequently interrupted by individuals calling our names for their appointments and people changing trash, coffee, snacks, etc. It’s really disturbing and with that, there’s no where to really get a quiet experience No outdoor area Aquavana experience is overrated (in my opinion). Still enjoyable, but not all that and a bag of chips 🙃 and the facilities within it are a bit outdated. But the locker rooms are nicely upgraded. Summary: All in all this is a wonderful experience, however for the high dollar amount and accolades they tout, I would expect a near perfect experience.

30 minutes before our services were set to start, and as we were checking in at the Spa’s reception, our flights were cancelled due to Hurricane Hillary. We were in scramble mode for obvious reasons, and Han, the front desk agent at the spa could not have been more kind and understanding. She helped us move our services and she gave us more than enough time to sort things out. When we are back in September we cannot wait to come back here. I would highly recommend this group based on this experience - and thank you again Han, your kindness was truly felt.

First of all I love this spa. It’s literally my favorite. So when my friend decided to get married we booked services here. Everything is immaculate & wonderful, amenities are the best in the city. But for some reason they have treatment rooms right next to the day club. So while I’m trying to relax during my massage all I can focus on is the thud, thud, thud through the walls. It was awful! I can’t believe this from a place I always stay is one of the best spas in the United States.

Omgosh. Nothing negative to say. Even if you were there just for a day pass, you would have been treated so posh. We did a couples massage and my masseuse noticed my neck was tight (I’ve know this for a while 😂) and concentrated there. I didn’t even have to ask. The service was great. This was our second visit. Can’t wait until next year.

Let me say that this was the best experience I had in Vegas in years. I went with a grown out pixie that looked like I had a tail... FREDDY is your GO TOOOOOO.. THIS MAN HAD MAGICAL SCISSORS ✂️. I absolutely loved my stay with this spa worth every dollar. I look more beautiful than I would have thought. Not only where they quick and efficient my couples massage was to die for. Please please treat yourself there it was amazing

Absolutely loved this spa experience. Every single staff member we encountered was friendly and helpful. I randomly booked a waxing service in the afternoon, and wasn't able to experience the full spa. I highly recommend getting there a few hours prior to your service so that you can use both hot and cold spa features.

The staff at the reception will do anything to charge you a lot more than the services booked. I came here for the barber salon and nails, but the girls at the reception tried to put me pay also for a haircut. Moreover, they tried to take the money twice from us, from my wife and I. All the other personnel were very nice, but we felt like the girls from reception tried to screw us. The spa is nice and well equipped. It is clean and comfortable.

Love this place! We came out for the U2 show and spent 4 hours at the spa/ fitness area. Totally worth going if your into this stuff. They charge a daily fee to use the spa but free with a service. So get a service and use the facility! The gym is great 2 different levels available for free to guest of Venetian. We got a service, worked out ate at the healthy cafe and went back to the spa for sauna. They have these showers that create different experiences and levels of cold. Sauna to cold repeat! The best

I have mani/pedi and a haircut and style. Mara did my nails and Tessa did my hair. Both were amazing and friendly. I would definitely come back!!!

I have visited so many countries and spa spots. One of the best spa mansions I have ever visited, better than over valued spa spots in Dubai or European countries. My fiancée and I had a great time and the best couple hot stone massage for 80 minutes. After the massage we enjoyed steam room , sauna, herbal bath , rain showers, igloo and hydrospa. Snack bars are nice and really needed. The staff is really nice and helpful. Staying in the Venetian is great and Canyon Ranch Spa is just wonderful , we will definitely visit again. P.S. Is the price higher than other places?! Yes, but I believe it worth the price because of the quality , multiple amenities , nice service and that the spa is located in the best hotel of Las Vegas.

I absolutely LOVE this spa!!! The exceptional service I receive from Gerry, Spa Revenue Manager, the front desk staff and my girl, Aletta, in the spa is what keeps me coming back time after time. Las Vegas has many options for spa treatments and day passes but the Canyon Ranch Spa is by far the best. The facility is beautiful but the staff is awesome. It is wonderful to be remembered and valued and the staff here does just that. The Canyon Ranch Spa offers so many ways to relax your mind and body making it a wonderful afternoon escape or in our case, a several day retreat a few times a year. Do yourself a favor and check out this spa...

A perfect spa day. Angelique worked at the desk. She attended to our every need.i love doing the day spa there. Well worth the money. Never disappointed

I took 6 of my team here for shaves and cuts. Sean did an amazing job of making them feel and look great! The spa facilities were fantastic as well! Bravo Canyon Ranch! The only negative was the $40 valet fee.

The facial by Cynthia was wonderful. She was professional, calm, soothing , and knowledgeable doing the facial. 5 stars for Cynthia! The experiential rooms were small while the common spaces were larger. It can get crowded given the small experiential rooms but using these rooms past the hour when services are booked enabled me to use the rooms and enjoy peacefully.

This review is specifically for the nail salon, though every employee I encountered was extremely nice. I booked a manicure and paid extra for the fast dry option (which ended up being Dazzle Dry polish). I felt compelled to write a review because it is now 3.5 weeks later and my polish has not chipped AT ALL. The manicurist who did my nails took such care to do a beautiful job, and she assured me it would last for 10+ days. But I am literally on day 24 and the only issue is my nails have grown out. This isn't even gel! Definitely makes the price I paid worth it. I wish I remembered the manicurist's name -- it might have been Karen? I do remember she is from the midwest, has a very tall staircase and her daughter lives locally with her adorable grandkid(s). Anyway, if you can figure out who she is when you're booking, definitely request her because she did an incredible job. The spa otherwise seemed fine, but nothing particularly notable.

Very great experience. My massage therapist was one of the best I've ever had and I get massages frequently. I wish I could remember his name. He was a tall Romanian gentleman who said he has worked there for 20 years (which says a lot about the company). He was so friendly and we had great conversation while he walked me to the room. I told him that I worked long hours on my feet, so he spent extra time on my legs and feet. I didn't even have to tell him to. He also spent plenty of time on my glutes which I feel most therapists do not spend enough time on the very important muscle. He used pressure point therapy which I had never experienced. It helped my body relax after working out my muscles. He was able to read my body very well during the massage. I recommend requesting this gentleman, he is amazing! One particular lady in the locker room (whose name I also can't remember) was extra attentive and brought the experience over the top. Facilities are very nice. I went during a slow day which I was thankful for. I could see it being crowded easily. Give yourself plenty of hours to enjoy this spa. It was expensive but my experience was worth it.

I got the facial with the reiki infused masks. It was a calming and relaxing experience. They're amenities are also amazing. Highly recommend coming!

I recently had the pleasure of visiting the Canyon Ranch Spa + Fitness in Las Vegas, and it was an outstanding experience. This spa exceeded my expectations as someone who values physical fitness and relaxation. All photos taken were approved by staff and towards closing hours. First and foremost, the cleanliness of the facility was impeccable. In my line of work as security, attention to detail is critical, and the Canyon Ranch Spa + Fitness truly excels in this regard. From the moment I walked in, I was greeted by a pristine, well-maintained environment. The cleanliness throughout the facility gave me an immediate sense of comfort and relaxation. The exceptional level of service the staff provided was commendable. The range of amenities that this spa offers is genuinely remarkable. The state-of-the-art fitness center, with its rock climbing wall, was a definite highlight for me as someone who enjoys working out. The hydrothermal facilities were an oasis of relaxation and rejuvenation, catering to all of my senses. The moment you step into this world-class spa, you are transported to a realm of soothing experiences that cater to all your senses. The Eucalyptus Crystal Steam Room is a sensory treat, with the invigorating scent of eucalyptus and intense heat welcoming you. With seating at the bottom, middle, and top levels, each level is increasingly hotter, detoxifies your body, and clears your sinuses. The crystal-infused steam adds an extra layer of relaxation, making it a must-visit for those seeking respiratory relief and mental clarity. After the steamy eucalyptus crystal steam room, the Cold Mist Igloo provides a refreshing contrast. The icy mist envelops you, awakening your senses and revitalizing your skin. For those who prefer to cool off without a subzero shock, ice-cold hand towels are resting in ice. The jacuzzi is perfect for unwinding, with Stone-Heated Lounge Chairs available. Experimental Rain Showers: These rain showers offer a variety of modes to cater to your preferences. Whether you desire a gentle drizzle of cool fog, a refreshing downpour from the tropical rain, or a revitalizing cascade of the Caribbean storm, these showers provide a customizable and invigorating experience that complements your hydrothermal journey. The mosaic-tiled alcove of the Laconium is an inviting spot to inhale herbal-infused steam, promoting relaxation and aromatic therapy for the senses. The Finnish sauna provides a traditional sauna experience with dry, heated air. The Dark Wave Room is a sensory delight with black, cushy loungers that tilt up toward the dome ceiling. Watch mesmerizing wave projections set to a peaceful ocean soundtrack. Conversely, the Salt Grotto often incorporates natural elements into its design, fostering a connection to nature that enhances the spa experience. The hydrothermal facilities at Canyon Ranch Spa + Fitness in Las Vegas are a testament to sophistication and relaxation whether you're seeking warmth, coolness, aromatherapy, or a tranquil space to unwind. I highly recommend the Coconut Nourish Cocoon. This 50-minute journey begins with a sugar scrub infused with the natural goodness of coconut milk and honey. The scent of coconut and the soothing touch of honey create a sensory experience that transports you to pure bliss. After the scrub, you take a shot shower to wash off the coating, and the magic continues with applying a vitamin-rich body butter. What truly sets the Coconut Nourish Cocoon apart is the cocoon bed experience. The technology sends you into a zero gravity warming blanket that is a comforting embrace as you lay back. It's an experience that words can hardly do justice. My visit to Canyon Ranch Spa + Fitness in Las Vegas was exceptional. The combination of a spotless facility and an array of amenities ensures your comfort and is ready to take on the world, making this spa a gem. , I highly recommend indulging in this spa's beautiful experiences. It's a 5-star spa for me. The fact that Forbes gave this spa four stars is beyond me and bureaucratic.

Steven was my massage therapist and was very kind and professional. He check in with me throughout the service to make sure I was comfortable and that the pressure was right for me. I could tell that he takes his work very serious with the attention that provided. Definitely recommend especially if you are looking for a deeper tissue massage experience.

Response: It was not that we were disappointed about lack of video recording, we were disappointed about the lack of transparency of rules and when asked what other rules there are of the gym not only was security called but again Michael laughed in our face and walked away like we were the issue. We asked what the RULES of your facility were and could not receive anything that stated what they were. The lack of honesty and transparency at the fitness center was wild to see over a three day period. Their manager Michael was arrogant and treated not only myself and my fiancé but another guest with such little respect. The laughing in the face, the lack of understanding of the gym he supposedly manages was beyond unprofessional. He stated marketing didn’t want signs of rules yet their rules are on the wall so when we were told a rule that wasn’t stated we asked what other rules are there so we don’t break them. He said they are verbal rules and won’t be put on the gym and gave an example stating if it were up to him there would be rules stating don’t slam the weights and closed toed shoes are required. They are plastered everywhere and could not comprehend that he was contradicting himself, we had security called on us and another guest for asking a question of what additional rules were there. Beyond disappointed especially considering with resort fees it’s $600 a night

My experience was awesome! I had the stone massage and my therapist was fantastic! Very skilled and wonderful. I wish the spa had it's own private pool, but the rest of the amenities were on point.

We called on the spur of the moment and got a slot right away for a fabulous 80 minute couples massage. My wife loved all the amenities and having the full use of the spa, steam room, sauna, hot tub, relaxation rooms, showers and bathroom with all the extras to get ready for a night on the town in Vegas. Highly recommend.

I had a wonderful experience here!! It was my first day spa experience so I have nothing to compare it to..but it’s a GREAT way to start. The staff was super friendly and informative. I tried every single room. My fave was the salt grotto. Took a nap there after my massage lol. Had the body scrub/massage and a facial. Arrived at 12 and left around 6 lol. I am desperately trying to find a place similar to this in TX. PLEASE bring one to the Lonestar state!

I don’t have much experience with spa’s, but myself and friend had a great experience. From scheduling an appointment to check in was a smooth and efficient process. Very polite staff. I had a good and beneficial time. My friend had a spa day and she loved it. We are not rich but for us the whole experience was wonderful. We did have a journey locating the spa though. We asked a security person for help and the place was a journey. Luckily the concierge was skilled enough to draw a map. The security person followed the map. We went on a several minute journey through corridors and lounge areas before we arrived at our goal. The Security person apologized for the long walk. The Canyon Ranch Spa is located in the Palazzo Tower and we were staying in the Venetian Tower. The walk was fun and relaxing if not informative. One must remember that the Resort consists of the Venetian Tower, The Palazzo Tower, and The Venezia Tower. So anyway, The Canyon Ranch Spa and the fitness area plus the indoor rock climbing wall were pretty good. The place also has many private nooks and crannies for lounging and plugging in your devices that I can’t even remember. I just Love The Venetian!

My sister and I had a pedicure here and were up charged for a special polish, which is fine. However, for a service that costs $124 the polish was low quality and chipped in less than 24hours. The facilities are clean and comfortable but being marketed as a large facility. The facilities are grand but there is a significant amount of empty rooms and closed doors.

Once we arrived the spa was great. If you aren't staying there it is a bit of a pain to get there. There is no good signage. It works be great if they explained to non guest how to access the spa. I had a facial and stone massage. The massage was amazing. Highly recommend. The experiencial rains were very nice.

My spa experience at The Canyon Ranch was incredible and just what I needed to wrap up my time in Vegas. The customer service and attention to my needs made this experience remarkable. The Coconut Nourish Cacoon wrap service with Christopher C. was amazing. The customer service I received from Han and Holly was excellent. I highly recommend visiting the spa all day so that you can take advantage of all the services and amenities that The Canyon Ranch has to offer. They have a an extensive menu of services. It's pricey, but worth it...Enjoy!!! Recap from 10/11/22.

Long hallways w/no decorations just to arrive at a crowded and loud waiting area; which is not a relaxing experience already. No friendly greeting from the reception, she was just there to charge my credit card, she didn’t even give us the food credit for booking 2 Seasonal service (booked it during the promotion). Salt room, Wave room, Sauna, whirlpool and other areas are all small. Steam room is broken. Not very clean rooms either. Spent $$$ here for 2 massages and 1 facial. I highly recommend you take your time and money somewhere else. It’s not worth it here.

I went here in a layover and got a massage and body scrub. Both were terrible. The scrub was more of a scratch and body massage was lack luster. Disappointment cost me $490.00. Never get the services. Though the services were not good, the facility was nice. I regret not just getting the day pass, this is worth the $125.00 for the day. They are suppose to be in the top 10 spas, but missed the mark.

We visited Las Vegas over New Year's and can't say enough good things about the attendants and service at the Canyon Ranch Spa. I did want to explain the 4 instead of 5 Stars if our experience was so great. My husband and I have been to this spa before and really enjoyed our time. With it being New Year's weekend I went on the website to check if we needed to make reservations prior but was unsuccessful at finding anything that stated any changes. I also called the Spa trying to find out if we needed to book anything prior with no success, the phone directed me back to the website then would give a dead tone. We took our chances and went anyways. We arrived at the Spa and was greeted by very sweet girl at the desk. When we asked about the purchase of a day pass she then stated we needed to book a service since the weekend was busy due to the holiday. The exact reason I tried before. So I asked about us booking 2 pedicures, one for each of my husband and myself. She was finishing the booking and then said it wasn't available anymore. We were very sad. She said that someone online booked at the same time she went to push the accept button to finalize the service. She did apologize and suggested another service for my husband and gave a small discount. His experience was ok but he would have preferred the pedicure. I just wish we were able to book the service we initially wanted as we were standing there vs. the person online. That is why the 1 star bump. The spa attendants were amazing and my pedicure was phenomenal. I chose not to upgrade to the quick dry polish for the extra 20 dollars and I must say it has been the best polish I've used. It hasn't chipped or cracked and still looks great almost 4 weeks later. That really impressed me as I was not expecting it to last so long. Especially knowing we walked a lot in Vegas, I wore, platforms and boots our entire trip and it still looks great. We do look forward to continuing to use the day spa and will try to book online prior, but hope they start giving more information during peak holiday seasons for a smoother experience.