Featured Reviews


Frequently mentioned in reviews: order (18) Panera (16) service (14) customer (13) location (11) clean (11) nice (11) good (10) time (10) experience (9)
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  • 1/5 Ranfhery A. 2 years ago on Google • 214 reviews
    Although the staff was very friendly, the experience at this Panera Bread was disappointing. They were out of bread? At Panera Bread no bread? It's like going to Popeye's and they don't have chicken. They also said they were out of chicken Caesar salad which is what I always get with bread! I had to come up with soemthing else to eat which was good but not what I wanted.
    3 people found this review helpful 👍

  • 1/5 Tony T. 1 year ago on Google • 8 reviews
    Let me start by saying I LOVE Panera bread. But I noticed over the past month or so this location has SEVERELY went down in customer service and I love the hard work customer service people do. So it's tough for me to even leave this review but I have to be honest. I noticed personally when I eaten inside they hired to newer girls who don't have a clue what they are doing. the 3rd and 2nd most recent times here in the past month I order a BBQ chicken salad. Both times they were cold and very small for $11 and they were out of almost everything that came on the salad. The most recent time I ordered Mac and cheese small for $6.19 and this pic below is what they gave me just ridiculous my gf also this visit ordered a Baja bowl with chicken and it's half the size it's suppose to be. During this experience there also I paid nearly $40 for half sizes of all the food. Just ridiculous this is my last time to the location.. I'll go to a different location. I've been to others in town and never had this experience once !
    5 people found this review helpful 👍

  • 5/5 Frances M. 4 years ago on Google • 185 reviews
    An office favorite for lunch! Frequently use the website to place orders as pick up. Site is very user friendly, allows you to customize your order and we’ve never had any mistakes. My first experience coming into the restaurant, I used the self serve kiosk to place my order-very similar to the website-easy to navigate. Staff was friendly, dining area was clean and order was finished in a timely manner. Food is very consistent, never experienced any issues.
    1 person found this review helpful 👍

  • 4/5 Palm Trees In P. 11 months ago on Google • 158 reviews
    Nice and quiet... Kind and helpful staff. The Manager Natalie was great at sorting out a coupon issue. I was able to sit and read undisturbed :) Would visit here again for a cool drink on a hot Vegas day.
    1 person found this review helpful 👍

  • 5/5 Haman C. 1 year ago on Google • 53 reviews
    The greek salad here (add cucumbers and add cilantro) is heavenly! The food is great, self checkout option is wonderful, keep an eye on what you order and what you get, rarely happens that they forget to bring you an item you ordered like chips Its a bit too cold inside during summer, but it is a nice structure and has good atmosphere.
    1 person found this review helpful 👍

  • 5/5 S. M. 8 months ago on Google • 132 reviews
    It has very healthy and tasty food ,delicious sandwich 😋

  • 4/5 Macintosh G. 2 years ago on Google • 34 reviews
    I absolutely love Panera. I love the coffee subscription!! Best thing ever I barely ever make coffee now! Everybody up in here is always so nice it’s very clean the restrooms are always clean. The only thing the only reason is getting four instead of five stars is because of a little lady named Tavin. I come up in here everyday and see Brooke at the register. I love her she’s so sweet, everyone is so helpful! Today at the register I met a new lil lady named Mia and she is new and she is working like she’s been there for a minute! Very quick learner. (I have complicated orders) also shout out to Mia for noticing my Timmy’s mug! I’m from Canada and no one ever notices my timmy’s mug! Tavin though just has a bad attitude. Never smiles and always has a comment to make. I am handicapped and sometimes have a couple requests. Everyone is extremely helpful aside Tavin.
    1 person found this review helpful 👍

  • 5/5 Devin L. 1 year ago on Google
    Just started going to this Panera after joining their Sip Club. The staff are amazing, helpful, friendly, and extremely hard working. The store is always very clean and has a great vibe. I've had a couple of their breakfast sandwiches so far and they are incredible. I'm a fan of avocado and they do not skimp on the avocado! You get big portions for the price and the food has always tastes good. Can't ask for a better place to eat!
    1 person found this review helpful 👍

  • 5/5 M C. 2 years ago on Google
    Very nice clean place to have breakfast, customer service was great they even past a free cookies to all the customer that were in.
    1 person found this review helpful 👍

  • 3/5 Endri P. 1 year ago on Google
    They changed a lot of things lately. Their kiosks don't work properly. Now you have to pick up the food, for dine in. They also removed the water cups. It used to be better
    1 person found this review helpful 👍

  • 5/5 Ruby J. 1 year ago on Google
    Love going to panera love the broccoli and cheese and sandwich 🥪 are so good.
    1 person found this review helpful 👍

  • 5/5 Carol T. 4 years ago on Google • 65 reviews
    I have visited this Panera several times for pick-up, orders to-go, and have eaten in the restaurant. Each time, I received fresh quality food that has been very good. The restaurant was nice and clean and I received great customer service from friendly employees. (A cashier, Makayla, was very helpful with her assistance during a visit when I was ordering several items). I really enjoy the Caesar salad, toasted turkey and avocado BLT sandwich, vegetable soup, corn chowder, and the Napa almond chicken salad sandwich. They also have several different kinds of bagels (I like the plain one, cinnamon-swirl raisin, and chocolate chip). Loaves of bread are also available and can be sliced (I like sourdough). I also enjoy their cookies....especially the “lemon-drop.”

  • 5/5 Pedro G. 6 months ago on Google • 40 reviews
    I had an amazing experience at Panera Bread thanks to Jose and his team. They provided exceptional service, delicious food, and made me feel welcome. I highly recommend visiting and experiencing their outstanding hospitality. Thank you, Jose!

  • 5/5 Nurbek K. 3 months ago on Google • 32 reviews New
    Panera Bread never fails to impress with its delicious offerings. The broccoli cheese soup is a creamy delight, bursting with flavor. The tomato soup is a comforting classic, perfect for any day. And let's not forget the steak sandwich, tender and juicy, it's an absolute winner. Highly recommended!

  • 1/5 Anthony D. 10 months ago on Google
    Placed order far In advanced for about 40 sandwich’s (sponsoring lunch for the military base) order was placed and confirmed. Order pick up was for 10:20. I showed up around 10:25. Cashier went to grab the food and she comes back with a manager whom was incredibly rude. He said “we cancelled your order, we don’t have enough bread” also stating “my manager said he contacted you to cancel “ and I have zero missed calls, no email showing it was cancelled..nothing. So I show up to pick up lunch for a group or 40 military employees expecting lunch in 45 minutes…and was told “we didn’t make your order and you are out of luck” manager didn’t offer anything. No one else could make 40 sandwiches in time and so the group went without lunch thanks to this negligence. Never again.

  • 1/5 Makayla R. 9 months ago on Google
    Ordered breakfast to my workplace due to not being able to leave work, spent $25 on my order, just to never receive it. When I called the establishment, I was bounced around to multiple representatives, varying in degrees of complete unprofessionalism, just to ultimately end up speaking to the store manager, who was also very unhelpful. In my industry of work, we go above and beyond and frequently go out of our way for our customers, all uncompensated, however I was informed that they couldn’t even so much as resend my order to my place of work and that I will not be receiving my money back until next week. I ultimately had to place my order at a different Panera location and have somebody close to me pick up the order because of the sheer incompetence of staff as well as Doordash. Will never be ordering from this location ever again. Every other restaurant I’ve ever had this happen with has went above and beyond for customer satisfaction, but it seems like this staff is okay with being mediocre at best with customer satisfaction and doing the absolute bare minimum. The refund for my food doesn’t even seem like enough compensation for the utter stupidity I had to experience from all representatives I had the unfortunate luck of speaking to at this location. Awful experience. I wish I could give 0 stars for the horrid problem solving skills and inability to make things even remotely okay.

  • 5/5 Emily A. 9 months ago on Google
    Heidi! Heidi was incredible! We were missing a few items from a large order and she was quick to respond and get us everything we needed. The food was great and we were able to enjoy conversations with some old friends. Thank you Heidi!

  • 4/5 Chapri B. 8 months ago on Google
    Nice atmosphere, however when going thru the drive thru you will wait 10 minutes or more for a drink so I would suggest you go inside, also inside customer service is okay, some times they acknowledge you sometimes that don’t. This place is always clean and a nice mellow place to visit.

  • 5/5 CES D. 5 months ago on Google
    Awesome Customer Service. My breakfast sandwich was missing egg and when I called to fix the error, management had no hesitation on giving me another sandwich for dinner. With no charge.

  • 5/5 Louise 9 months ago on Google
    Omg Amazing customer service started with Cindy from front Dess OK then it was so nice the atmosphere that we wanted to dine in and Ethan the manager amazing customer service and understanding and then Natalie also the manager came and checked on me. I will be back and I will recommend my family and FRIENDS

  • 5/5 Toni M. 9 months ago on Google
    This is an awesome place to eat and enjoy a good time. Ethan and Cindy are so nice they make sure that their customers are good. Natalie thank you so much for your good customer service I will most definitely come back.

  • 5/5 thelovewins 5 months ago on Google
    Went here for some deeeeelicious food and Miguel was very helpful! He hooked me up with the right selection to get the best value. I appreciate that!!! Thanks Miguel

  • 3/5 Paul T. 1 year ago on Google
    I did two orders first order was to eat there. They missed one item. The second order was to go they missed my two cinnamon rolls, they told me to go to the bakery and get it myself, I went back to them and told them I am not standing in line and asked them to go get my cinnamon rolls, they had two boxes on the counter the one on top was a cinnamon roll so they gave me the two boxes. I asked for a bag for them so they handed me a bag and my cinnamon rolls. Another guy took the bag and bag my cinnamon rolls for me, I thanked him and left, The two cinnamon rolls end up being a cinnamon roll and a muffin for a guy named Justin, not my order.

  • 4/5 Marisa G. 1 year ago on Google
    In my experience, Panera Bread is like a Subway but with a cleaner, warmer environment. You can eat sandwiches, salads, soups, shakes, coffee, tea and some pastries. When you arrive you must place your order and pay at one of the self-service machines and go to your table with an electronic number. The waiters will bring the food to your table. If you want to go out to eat or meet friends go to Panera, otherwise I prefer Subway

  • 5/5 Chris L. 1 year ago on Google
    One of the few places that has gotten better, without a big price hike, after the Pandemic. Prices are reasonable given the serving sizes. Always great friendly service. The sip club is a great deal.

  • 2/5 SanDiego Food C. 1 year ago on Google
    1030 AM and out of all of the good pastries already. Out of large coffee cups. At least it was clean, not likely to return to this location.

  • 3/5 Berry M. 1 year ago on Google
    the kids who work here are very nice - the food is bleh. Edit: the GM is AMAZING - super sweet and you can tell she really care about not only the store/service [she personally handed me my food because she noticed it was ready, even though she was working on office work with her laptop]. I like to come for the various lemonades/teas and bakery goods

  • 2/5 Margaret R. 1 year ago on Google
    This location is very disappointing. They were out of baguettes and did not receive their salad shipment so they had no salads. Everything I wanted to order they were out of. I couldn't even get cream cheese for the bagels they did have. I felt so sorry for the employees because they were basically there for no reason since they were missing so much food. They were out of the soup I like. I was a customer of Panera for over 15 years but after this I'm done.

  • 1/5 AJ D. 1 year ago on Google
    Very disappointing. Ruined my entire meal to find a piece of string in my wild rice soup.

  • 2/5 Amber 1 year ago on Google
    Love Panera Bread, unfortunately this location just doesn't do it well. Always do a pick two. The items I spent $ on seemed small the last time. So this time I got the pick two and the bigger sizes of the same items and they unfortunately are all the same size. So I spent more $ on the bigger sizes but it was the same amount of food as the smaller items. Not sure if this is every location or just this one....shame on you. Also the broccoli cheddar soup here is never really hot. Just take the time and do better.

  • 5/5 Josephine T. 2 years ago on Google
    I come to this Panera every day for lunch because not only is the food nice and filling but the staff are all so friendly and sweet. The tables are always clean, the food always comes out just how I want it, and the managers here are so welcoming and helpful. It's always nice to sit here for a bit and eat in such a friendly cozy atmosphere. I recommend all my coworkers to come by here

  • 5/5 Jada P. 3 years ago on Google
    Great customer service, and wonderful food. For how many people were in the restaurant the dining area and restroom were very clean and well kept. The experience was quick but the food was delicious and hot. Highly recommend the broccoli cheddar soup bread bowl or the chicken noodle soup bread bowl. Yummm

  • 5/5 A'Nubia M. 2 years ago on Google
    I am here everyday, the service is excellent. Place is clean always. The food is high quality and ready speedily consistently. The staff are really cool and sweet folks. If you are in the neighborhood def stop by.

  • 3/5 Kevin G. 2 years ago on Google
    The steak sandwich was good, I was sorry I didn't ask for double protein. The Bagle Cafe on Buffalo however has 3 inch thick sandwiches and beats the Panera hands down. I promise. No disrespect. Kevin

  • 4/5 Vegas M. 2 years ago on Google
    Used Panera Kiosk for the1st time today. They call your name under your payment card not the caller staff on the left of the kiosk. Now I know:)

  • 1/5 Jessica O. 2 years ago on Google
    I paid 12$ for this salad if you can even call it that. I’ve been to this location about three times and have been disappointed every time. Their food quality has gotten so bad. Their service is horrible. When I went back to complain about my food manager didn’t even say one word to me nor did anyone apologized. Manager is a bald tall man.

  • 4/5 Robin 2 years ago on Google
    Was nice. A little slow to get the orders out considering it wasn't that busy. As always the food was great. I have never had bad food here!


Call +1 702-909-8980 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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