1/5 Tiffany H. 7 months ago on Google • 44 reviews
STAY
FAR
AWAY!!
I
will
try
to
make
a
long
emotional
sad
story
short.
I
was
dealing
with
Martha
Gonzales
(
sales
person)
at
first.
She
was
one
of
the
most
difficult
people
to
get
in
touch
with
whenever
I
had
questions.
She
was
always
out
of
the
country
or
out
of
the
office
because
she
was
sick
or
left
early.
The
mortuary
for
awhile
would
not
let
me
work
with
someone
else
because
I
was
dealing
with
her
and
she
knows
all
the
info
on
my
family
contract
/
situation.
Anyway,
once
all
the
money
was
paid
&
the
funeral
was
done
I
did
not
hear
from
her.
I
would
also
like
include
the
mortuary
and
funeral
home
were
not
on
the
same
page
especially
with
pricing
/
extra
fees.
I
was
told
one
thing
vs
another.
That
was
also
frustrating.
These
people
do
not
keep
you
updated
with
anything.
I
had
to
call
and
call
for
updates.
I
had
waited
almost
a
year
for
my
family's
headstone
to
be
put
down.
On
my
contract
it
said
the
headstone
will
be
installed
Memorial
day
weekend
come
to
find
out
no
one
was
there
because
it
was
a
holiday.
So
that
was
a
lie!
No
one
knew
what
was
going
on.
Since
I
could
no
longer
reach
Martha
I
was
transferred
over
to
her
Manager
Adam
Zalesny.
He
was
just
at
bad.
He
told
me
that
they
have
so
many
other
family
is
to
why
I
am
not
getting
any
updates
but
the
thing
is
Im
not
a
new
customer,
my
family
had
been
dealing
with
this
terrible
mortuary
for
years.
Eventually
Adam
stop
returning
my
emails,
&
calls.
He
purposely
would
forward
me
to
voicemail
and
send
texts
that
said
he
cant
talk
right
now.
So
I
just
kept
getting
passed
on
from
person
to
person.
Daniel
was
my
last
person
to
deal
with.
He
seemed
like
he
cared
a
little
bit
and
kept
me
updated
on
my
family's
headstone.
He
would
actually
call
me
back
when
he
said
he
would,
unlike
the
others.
The
headstone
was
installed
without
anyone
even
reaching
out
to
me.
I
would
of
liked
to
watch
it
be
installed
but
I
guess
to
this
company
I
better
be
happy
it
finally
got
installed
after
almost
a
year
of
waiting.
STAY
AWAY!!!