1/5 grant t. 1 year ago on Google
Where
to
begin....if
in
had
ordered
on
line
fire
curb
sure
pick
up..i
might
have
gotten
service
quicker.
Myself
and
another
gentleman...waited
20plus
minutes
for
automotive
glass
cab
to
be
unlocked.
15
employees
kept
paying
us
taking
inventory
out
to
cars
at
the
curb
in
the
front
of
the
store.
A
few
stopped
briefly
to
say...we
called
someone
...but
no
one
came.
Ive
never
seen
so
many
employees
working
in
a
store....like
a
water
pail
line
at
a
barn
fire
in
the
1800s.
We
were
invisible
to
them.
It
was
the
saddest
thing
ive
ever
encountered.
A
covid
aftermath
nightmare.
Why
would
the
curb
customers
get
priority
over
customers
braving/breathing
the
same
air
as
these
lemmy
employees
who
had
zero
confidence,
consideration
or
empathy....to
break
a
way
from
the
"waterbucket
line"
and
help
two
very
patient
customers.
My
guess
is
they
are
getting
some
financial
incentive
to
keep
the
steady
run
to
the
curb.
Management
has
clearly
given
this
curb
duty
priority
over
in-store
customers.
We
are
talking...those
in
charge
St
the
pushing
area
had
zero
managerial
skills
re
customers...they
just
kept
cracking
the
whip....go
go
go...walk
right
past
the
customers
and
continue
to
the
customers
at
the
curb.
This
particular
manager
was
very
rude
and
completely
zero
help
in
opening
our
cases
or
answering
our
questions.
Normally
no
complaints
10
years
of
walmart....but
this
is
clearly
a
new
post
covid
era...online,
curb..drone
delivery
is
the
future....forget
walking
in
and
shopping...this
sets
are
over.
Just
because
methods
and
routines
change...the
basic
concept
of
customer
service
should
remain...not
get
thrown
to
the
"Curb"