I was staying planet Hollywood to celebrate my brother's 21 birthday and stayed in room 2403. I went to the heart bar on 9/25 at approximately 10pm. I ordered 2 Mexican mules drinks and my brother couldn't find his passport when it was requested. I was only served one of the 2 drinks while my brother went upstairs to look for his passport. He called to let me know he couldn't get in the room. I left the bar to help him and left the tab open. I returned approximately 10:30 PM. At that time I ordered another 2 of the same drinks from different bar tender (3 Mexican mules). I asked them to close my tab. The bill totaled $176, they ran the transaction at 10:39 PM. I questioned the bar tender but I was preoccupied with finding the passport because of the travel implications of loosing the passport. DO NOT OPEN A TAB A THIS BAR!!!

DONT WASTE TIME AND MONEY! They serve who they want Serve… for my birthday the first bartender was ok good drink no problem. But went the other bartender made the drink it was like drinking lemon juice. We try to go back to the first guy and he told us he not make drinks anymore go to another bartender.. but 5min later he making drink for other people ..Please go to another bar because prices to high for no customer service or when they feel like it

Bar is cute that’s it . but we got drinks to-go so didn’t sit at the bar.definitely over priced drinks two green tea shots for $36 .when we asked I feel like the bartender just made up a price. We had 2 vouchers also,so just paid the difference but still left a tip. I ABSOLUTELY will not be back & I do not recommend. far to many places to serve stronger cheaper drinks .

Ugh. It makes me sad that I have to leave one star because, while my first night at the Heart Bar really was great, my experience the second night has completely deterred me from ever wanting to go there again. When me and my dad arrived at the heart bar, it’s important to mention Robin was working the side we sat at, and the first thing I did was put a 20 into the machine and started playing Jacks or Better. I hadn’t been greeted yet. I played for about 5 minutes before losing all my money, and decided to run upstairs real quick and grab my cigarettes. Keep in mind, while I was gambling before I got my smokes, no one had asked me if I needed a drink. Anyways, I came downstairs, asked for an ashtray and popped another 20 in the machine and tried blackjack for my first time. I lost immediately and stuck a 5 back in for Jacks or Better. By this time, Robin finally came around to ask what I wanted. I asked for a vodka sunrise. ( which she made SUPER subpar. I’ve never had a worse sunrise in my life). She sets it down, and says “17.50”. Me and my dad were like ? Don’t I get it free since we already put money in the machine? And she said no because I didn’t start with a 20, and immediately started walking off with the drink. I put another 20 in because I wanted my drink but she gave absolutely zero care about the fact that I had already had 45 dollars in the machine. She didn’t try to check ANYTHING to see how much had been put into that machine. I’m sure a quick look at the cameras can prove that she ripped me off and made me pay 60$ for a drink I could hardly finish because she made it so poorly. A sunrise is not hard to make at all. Before we left, we kept trying to explain to her what happened and she implied we were liars because the “light wasn’t on” and even had the audacity to tell us “if you’re gonna be sassy you can drink somewhere else.” I don’t think we were in the wrong for being a little frustrated and just wanting an explanation of why she made us stick more money in than I needed to. She couldn’t even be bothered to try and understand the situation because in her mind she was right and we were wrong. She avoided every single question we asked her and kept repeating “your light wasn’t on.” Absolutely terrible. What a waste. Save yourself some money and time by avoiding the heck out of Robin if you decide to lounge at the heart bar. And bless the other two gentleman who took great care of me and my dad the night before. Thom is wonderful.

Bartenders intentionally don't serve you when you're gambling until they can charge you.

Loved it

Good place to people watch

Expensive

Nothing fancy just good drinks and happy hour pricing.

Fun & cool experience definitely will come back here

Awesome food, experience and prices. Great experience

This is a nice Chill Spot. Order a couple of drinks if you have a rewards card you have points you can use them to offset the price

Normal place with nothing especial, too crowded and some homeless ppl inside trying to steal the food ,it's ok when u have not too much choice when ur kids are hungry

Allison was our server for our entire weeks stay so ask for her she remembers special order example lemon instead of lime etc and processes comps efficiently. Bar overlooks the pleasure pit so on weekends there are dancers. Couches are comfortable and plenty to watch

At there for "breakfast" and I have to say we were not impressed. Tough pancakes, how is that even a thing?! Slow service, granted that it was busy, and hardly any value for the money we spent.

Very dissatisfied with their services. They prefer to take other customers over some. They ask you to pay for chips when you sit down at the table to take off your mask. Definitely overrated

Overpriced drinks and grumpy staff

The drinks are strong, the bartenders are hawt, the dancers can shake their moneymakers, and DJ Liz Clark was dropping the booty thumping, hip shaking, finger snapping beats!!

Great food and drink. Not the best for vegetarians but they have some yummy bar snacks and a fun vibe. The school theme is fun and the service was fast and friendly. I love Downtown Summerlin and this offers a cool place to sit down for a nice beer.

This place is hopping! This is where the party is at. Loud music, dancing girls, and huge sports screens, not to mention plenty of action at the tables. We had a lot of fun.

Our G+T was so weak (watered down) and laden with ice. We traded in a voucher so it was free. We had another voucher which we didn't even use - we walked across the street to the Cosmo instead. Seriously... nope. Not even for free. The neon "Heart Bar" sign is cute though. That's really it.

Not a bad place for a quick bite. Usually not a long wait to get a table but service is a little slow. Wings are good but make sure you tell them extra extra crispy out they won't be crispy at all. Shrimp basket is delicious. Lots of TVs with all sorts of sorts games. Slobbish dip and chips are amazing..

Fun drinks...great vibe ! Definitely recommend

Good service but the drinks were weak af

The mezcal drinks are way too sweet. We wanted a spicy margarita & they were all out of the tequila.

Great bar but totally dead tonight

This place was pretty empty on a Sunday at 11 AM for brunch. The brunch menu was modestly priced at around $15 per entrée. I got the "almost bottomless" drinks for $15 and you get to choose between a Mimosa, a bloody Mary, I michelada and a beermosa, which is an awesome creation with beer, orange juice and elderflower. And the bloody mary mix was not too sweet, and tasted like tomato sauce you put over pasta. It was delicious! Would definitely visit again

Great bartenders, great drinks.

Great place to meet up with friends or even meet strangers. Good service, but it is a smoking bar.

Really not much of a bar but an area in the casino where you can sit and drink. If you want to spend a lot of money on beer, then go here. Otherwise, waitress was nice and comfy seats.

Good service. Kept the drinks flowing. The dancers are definitely easy on the eyes. Great place to take a break from the action.

Rated 3 stars for the memories but without them it would be a 1 star. $8 for a jack and coke and if you don't tip 20% good luck getting another even if you wanted one.

Cool place to play poker and drink beer

Good place to relax in between slots.

Beautiful dancers. My hubby had a goid time. Do not waste your money on the drinks. Drink free in the floor when you gamble.

(Translated by Google) Mamalon (Original) Mamalon

(Translated by Google) Nice (Original) Agradable

The bar/lounge was super chill, I had a great time.

Want to go back!!

👍👍👍

(Translated by Google) Sit and drink, comfortable atmosphere (Original) นั่งดื่มบรรยากาศสบายๆ

Always fun

Fun

Great stiff Martini's. Friendly cute waitress

Fast service

Good and friendly service

Parking garage is to die for (free parking, rollercoaster atmosphere). As for cocktail services 1 star. Very poor service

Thom is the best

Atmosphere