This location is permanently closed.
Southwest Medical Valle Verde Convenient Care image

Southwest Medical Valle Verde Convenient Care

Medical clinic

😠 $660 BILL for A DOCTORS NOTE FOR OUR KIDS. The doctor didn't even do anything except walk into the room, see the runny noses, and agree to sign the note for the school. There were no tests, no consultation, just a doctors note. When we asked to pay the much much MUCH cheaper "cash only" price the... People often mention staff, time,


Address

ξƒˆ75 S Valle Verde Dr, Henderson, NV 89012

Website

www.smalv.com

Contact

ξ‚°(702) 877-5199

Rating on Google Maps

3.20 (21 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: staff (7) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Greg H. 5 years ago on Google
    $660 BILL for A DOCTORS NOTE FOR OUR KIDS. The doctor didn't even do anything except walk into the room, see the runny noses, and agree to sign the note for the school. There were no tests, no consultation, just a doctors note. When we asked to pay the much much MUCH cheaper "cash only" price they say sorry and insist they can't let us. They are not willing to negotiate down a price. Do not go here unless you want to get majorly inflated bills sent to your insurance and your insurance sending the rest of the expense to you. Fraudulent, greedy, overpriced, uncaring. We will not be going again and I suggest you don't either. UPDATE: After posting my review on Yelp where I talked about our $660 DOLLAR BILL FOR A SIMPLE DOCTORS NOTE FOR OUR KIDS, I was messaged by a staff member who asked us to email and talk it over with them. We emailed and the lady said she would look into it for us. Next thing we knew they had sent us to collections! When we called the customer service person back she assured us it wasn't supposed to happen and promised to get us taken out of collections. She said she would find out what was going on and contact us. A week or two went on with no contact and collections calls continued. Finally it showed up on our credit report. We have no choice but to pay, despite their "customer care" people promising they would help us out. Double disappointed.
    5 people found this review helpful πŸ‘

  • 1/5 Brittany S. 6 years ago on Google
    HORRIBLE doctors here, stay away. My daughter went in for a very bad ear ache and the dr told me just to give her allergy medicine, he didn't even look in her ear! I took her to a different dr the next day at a different location and he told me her ear drum ruptured and had an infection and if went untreated much longer it could cause serious damage. Allergy medicine!?
    4 people found this review helpful πŸ‘

  • 1/5 motavation e. 6 years ago on Google
    Nice people. However horrible at medical. I went here expecting the usual poor quality care that seems standard at SMA facilities. But got extemely sub poor treatment. If you want to chop it up with some strangers then go here. If you want medical treatment stay far away.
    2 people found this review helpful πŸ‘

  • 1/5 y. b. 6 years ago on Google
    The provider is incredibly slow and extremely inefficient. I was first in line with one patient ahead and it still took almost 2 hours. I could hear the provider in the adjacent shooting the breeze with the patient ahead of me. If you're managing this clinic, you should probably find someone more efficient and better at time management and dealing with people than Josiah Simon. About 10 patients walked out during the time I was there due to the unnessary wait time. Save your time and make an appointment on line. You'll skip to the front of the line.
    1 person found this review helpful πŸ‘

  • 1/5 Cassandra S. 7 years ago on Google
    Worst place ever the front staff was nice but the doctor was terrible! She told me I was fine even though I had a sore throat and blood in my phlegm. You are better off with seeing your PCP.
    1 person found this review helpful πŸ‘

  • 5/5 Shawn B. 5 years ago on Google
    They saw us quickly and was very friendly and efficient. Very happy with the check up for our child and will revisit if we need medical attention in the future.
    1 person found this review helpful πŸ‘

  • 5/5 Elton B. 4 years ago on Google
    Big fans. Between all of us (adults and kids), we are here a lot. Never wait more than 10 minutes. We usually see Elena and are extremely happy with her care. In and out under 30 minutes. Recommended.
    1 person found this review helpful πŸ‘

  • 4/5 Bri N. 7 years ago on Google
    Thanks

  • 1/5 vicki s. 2 years ago on Google
    Absolutely do not come here. Brought my 4 month old daughter in with cough and congestion and was told it was teething. They didn't even bother listening to her heart or lungs at all!! Thank God it wasn't life threatening or she wouldn't be here right now. Less than a week later her brother was thought to have pneumonia but found out it was a respiratory virus. Likely from her. She just didn't present all the symptoms. Took her weeks to recover with a humidifier and allergy meds.

  • 5/5 Rey R. 5 years ago on Google
    They’re just really nice, the front desk, the nurses, the doctors. Also, they remain professional and sincere. I never once felt unwelcome or treated in a condescending manner. Keep up the great work guys! ✌️

  • 5/5 Pei οΏ½. 4 years ago on Google
    I have anxiety related insomnia. The staff was incredibly kind and accommodating regarding my circumstances, especially being a free-lance musician without insurance. Thank you for helping me and giving care without judgement. I finally got some sleep and I'm so grateful for the service you provided me. πŸ™

  • 1/5 Gurdip S. 4 years ago on Google
    Very low service, waiting time around 2 hours. SMA should close this place

  • 4/5 Shannon H. 4 years ago on Google
    Great place and the staff is very helpful.. Love Kristen!

  • 5/5 Remegio C. 3 years ago on Google
    The staff, (everyone from receptionist, nurses, doctors, etc.) were always kind and professional. I hope this place opens up again.

  • 3/5 Heather C. 5 years ago on Google
    Went to this facility last Thursday. It was quick to get in and get prescriptions. Follow-up took too long though. I waited a week for my results, which all came back unremarkable. No news is good news I guess.

  • 1/5 Will J. 6 years ago on Google
    Long waits and sent prescriptions to wrong address

  • 5/5 Curly M. 5 years ago on Google
    Dr Elana is the best

  • 5/5 Paul M. 6 years ago on Google
    My visit could not have been more pleasant and healing. I visited these folks with an eye issue. The doctor examined me and determined that I had an abrasion of the cornea, a very painful and annoying injury. She treated me with an eye antibiotic and numbing drops for pain. All and all, I was quite impressed with the doctor and her staff.

  • 5/5 Danielle H. 6 years ago on Google
    I had a wonderful experience here! I was seen for a UTI, so it was pretty straightforward. The staff was very friendly. The doctor came in briefly at the end to say she would call in my script. I'm not sure how a sick visit would go, but I was very pleased with my experience this time around :)


Open on Google Maps

Trends



Last updated:

Similar Medical clinics nearby

Comprehensive Digestive Institute of Nevada | Henderson image
1
Comprehensive Digestive Institute of Nevada | Henderson
Medical clinic
😠 Practice would not let me choose the doctor I wanted to see and β€˜assigned’ me to a doctor who was new to the practice. At the first visit, I was asked to schedule for a procedure but they were fully booked and I was told to call for the following month when schedule opens up. I called everyday fo...
4.80 (2.8K reviews)
Blossom Bariatrics image
2
Blossom Bariatrics
Weight loss service
πŸ‘πŸ‘ Best thing I've ever done foe Myself and my health! Metabolic issues are real and it's okay to get help. 5'7" SW 199lbs. CW 162lbs. GW 155lbs. The staff is AMAZZZZZZing!!! 😘
4.90 (1.8K reviews)
DispatchHealth At Home Urgent Care image
3
DispatchHealth At Home Urgent Care
Urgent care center
😠 They asked me for a review so here it is. WORST HOME HEALTH COMPANY EVER. The only good thing i have to say is the PA who came out was nice and knew what he was going. Customer service is an F. I have spent 4 hours total on the phone over the last two days with them. They haven’t called meds into th...
4.70 (1.6K reviews)
Doctors Center image
4
Doctors Center
Medical clinic
😠 Beware of this doctors office. They are just after your money. I called before making my appointment specifically asking if i make an appointment will they be able to refill the medication i been taking for over 10 years. I just moved here and was assured that they could refill my medication so i bo...
4.70 (974 reviews)
Intermountain Healthcare Green Valley Cardiology Clinic image
5
Intermountain Healthcare Green Valley Cardiology Clinic
Cardiologist
πŸ‘πŸ‘ I just moved here from Iowa and starting over with everything especially a new Dr has been stressful and a complete nightmare til I called here today. I haven't been seen yet but the kindness shown and effort made to get me in soon meant EVERYTHING..I genuinely felt cared about from the second they...
4.80 (885 reviews)
Last updated:
()