The worst clinic I’ve ever been to in my life. If I could give them zero stars I would. First off, let me start by saying how careless the doctor was about my issue. After 36 years, a woman should know her own body. I went in because I either had a urinary track infection or yeast infection. So she took the necessary steps to take cultures and told me that it would take up to 48 hours for the results to come in. I told her how much pain and discomfort I was in and she was careless. After 48 hours, I called and still no results. It has been a full seven days now and still no results. The staff at the front desk are just as rude and careless as the doctor. Ladies, if you don’t want your issue to get worse please please please find a different clinic. I don’t ever give reviews but my experience with that doctor/clinic was that bad to where I knew I had to give a review to give you all the heads up.

Trust the bad reviews. They don’t follow up. They don’t care. The practitioner asked me how they could help me because I didn’t want to do a procedure in that office. I over heard them talking behind my back before them coming into the room it’s been 4 days still no response or follow up. The office is dusty actually visually dirty and the staff is rude from the front desk to the person answering the phone which she put someone on hold to have a conversation with the other front desk person for more than five minutes. Why are you all even in this business if you don’t care about your place of work or the patients. Will be reporting this location to the health board Update still no follow up. Don’t sit here and comment on this post. How dare you have the time to answer me one google but won’t follow up with test results. What if something was really wrong with me! You all should be out of business have someone email or call me now you don’t have the authorization to bill my insurance as you all have not helped my situation one but. Just do the basis of your job. Something odd is going on in this office I do not trust it one bit

Was seen in this clinic in May while on vacation and had some second trimester bleeding and leakage of fluid with my twin boys. Had an ultrasound completed and was told everything looked fine. Then the nurse practitioner spent less than 3 minutes in the room with us and told me I probably had a yeast infection and I was fine to continue my trip and plane ride home. After getting home I went to my OB office to be checked again and was told I had actually prematurely ruptured my membranes of twin A and was immediately hospitalized for antibiotics. Ultimately we ended up losing both of our babies, which their negligence contributed to. With ruptured membranes I should have never continued my vacation or flown given the significant risk of preterm labor. Looking at the ultrasound they took you can see significantly less fluid around baby A than baby B, which they must have missed at that time. Personally would not trust the practitioners in this office.

Everyone is very nice & helpful at this location. Dr. Holly really listened to me and offered several options for health care and treatment. The waiting room, the patient room, and bathroom were all very clean and comfortable to use. I'm glad my doctor referred me to this place.

Horrible place they refused me and told me to go back to the hospital when all I need was a obgyn to make sure I was ok... DON'T GO HERE GIRL AT THE FRONT DESK BLACK HAIR ABOUT 5'7 RUDE AS EVER TOLD ME ITS NOT HER PROBLEM I NEED TO TALK TO MY PHYSICIAN POOR CUSTOMER CARE JUST HORRIBLE.. THEY NEED TO MAKE A WAY YOU DON'T GIVE A STAR

Sent my prescription to the wrong pharmacy and want me to correct their mistake. Also, lied about correcting the mistake several times before asking me to do this. Promises return phone calls within 24 hours, never happens.

Holly Howell put my baby and me in such a danger. I was diagnosed with gestational diabetes and was told I had to be put on insulin, I also had problems with my placenta so I was considered a high risk patient. I had no insurance and no family or friends to help me and I told her this, even cried. So I couldn’t afford to pay $200 a week to see Holly and $1000 to high risk. So she chose to drop be as a patient at week 34, knowing that no doctor would take me in since I’m so far along. She didn’t even come out to tell me herself, she had the receptionist tell me. The same day she discharged me as a patient I got to scrape enough money to get a medical insurance, but I was still told that she still wouldn’t help me. I can’t understand how a doctor can put a mom and baby in this dangerous situation, it’s very heartless. I had to other choice but to go to the ER at 37 weeks and they send me right away to do an emergency c-section. They were in shock that a doctor could have done this to my baby and I.

Very knowledgeable doctors. Beautiful waiting room. Sometimes low staffed. Extremely long waits. In the lobby or in the room. Sometimes could take hour - hour 1/2 +. Just make sure you don’t have anywhere to be.

Please do yourself a favor and DO NOT come here. There is zero compassion and no regard for patient privacy. I was treated horribly- from the front desk to the room. While I was sitting in the waiting room before my ultrasound, a nurse came out and asked me a private health history question that I had already answered on the questionnaire. She asked me this question in front of at least 10 other people because she couldn't even bother to wait for me to come inside to answer a question I had already answered. That was completely inappropriate and actually violated my HIPAA protections. To make matters worse, I was again asked this same question by the physician assistant who acted like I was lying and had a horrible and dismissive attitude towards me the entire time. Very rough and abrasive person. On top of my OWN answers regarding my OWN health history being doubted, my pain was disregarded and minimized. When you are a healthcare provider (I am too) you are supposed to be considerate, non-judgemental and careful. They are the opposite here. They violated my HIPAA protections so easily that I am sure they do this to others as well. They gaslighted me to the point where I was almost in tears answering my own health history question, and then the PA was physically rough with me during an exam. I was treated like as if I was a criminal when all I was looking for was help. I am still looking for answers to my medical problems but trust that I will NEVER come back here again- please don't either.

Went in to check on my baby after getting hit in the stomach and I could hear them openly talking bad about me with each other. They also wouldn't listen to what I was saying and kept interrupting me. Asked me a question and I would answer but just kept repeating their question and my answer back to me. The person who saw me was extremely condescending as well when speaking to me. I could hear her getting upset about me being there and huffing before she came in. They mixed up the number of weeks I was and kept bringing it up and telling me it's my fault over and over. Disrespectful and rude. Would never go back there again. If you hate your job that much you shouldn’t be in any customer service position.

Don’t waste your time here the staff is rude and unprofessional . First problem I had with them I took my mother to her appointment and when we showed up they tell us that the dr had to leave to the hospital I don’t understand why they didn’t call to let us know to reschedule before we showed up and wasted our time . Next issue I called trying to make an appointment for myself and a lady named Karen answered and was very rude . According to her I no showed to my appointments so I would no longer be able to schedule when I wasn’t even aware of those appointments. I tried explaining to her that if I knew I would of showed up and she began to argue saying it’s the patient’s responsibility to know of their appointments and I obviously knew since the appointments were rescheduled . I didn’t appreciate the fact that she kept on assuring I knew of these appointments when I clearly didn’t . They definitely need to work on costumer service .

Called to schedule an appointment at this office, the last time I was there was 6 years ago. I started going to the WHASN East location only because I moved and it was closer to me. I unfortunately had a horrible experience at the East location so I decided to give City Center another try. When I called, I was just informed that I cannot schedule an appointment because I transferred to a different location which means I cannot come back to WHASN City Center. What an absurd rule that I was NEVER informed of at either location. On top of that, the Sunrise location dismissed me from scheduling because of having to cancel/reschedule a few appointments last year due to starting a new job and having a constantly changing schedule. Now I finally have a set schedule and I’m being told I cannot schedule an appointment with Sunrise. They told me that the dismissal would only affect the Sunrise location, but now I can’t schedule with the Henderson location either for the same reason. All of these absurd rules and policies are making scheduling a nightmare for me and I’m thoroughly disgusted with WHASN as a whole. To make matters worse, when I ask to speak to management I get the runaround. I keep being told someone will call me back but they never do. For women’s healthcare to have such abhorrent service is scary to think about. I don’t feel like I’m being treated fairly by WHASN.

I really am not one to like to leave negative reviews but after having been there with my girlfriend Saturday night I left there feeling simply down and certainly not joyous and comforted like a 47 year old man having his first child should. I already am nervous about being a father at my age and I am very concerned for my lady that everything was certainly ok for her as well . This will be HER FIRST CHILD TOO. That being said, we both are unfamiliar with everything and would like this to be a joyous time of our lives. We were excited to possibly learn what our baby may be as far as a boy or girl and thought perhaps we would of learned that Saturday night at our appointment but to my surprise it was the absolute worst case of customer service I have ever encountered in my life. I expected and thought they would encourage and respect a man that is there with his lady to comfort her and hold her hand in this sometimes terrifying change we are about to experience but was shocked when she was called in from the waiting room and I was immediately stopped and absolutely RUDELY told PATIENT ONLY SIR! All I can say is WOW and it certainly is sad to see that compassion and smiles are a thing of the past. (almost a pre requisite for a nurse in the medical field one would think) I was embarrassed and angry that I couldn't of been there for the love of my life, by her side so she didn't experience the loneliness my mom went through because of my pre occupied father ....alone x 4... Anyhow , I am aware of patient privacy and so forth however parenting, especially new parents, should be kept together and explained of her and our babies health and progress as a unit , a family, not treated so coldly. I literally have no other reason to see this facility and organization as a business that has no desire other than getting the woman in and out quickly and as unpersonable as possibly to keep the checks forwarded to the state .

Alexis who works at the front desk was extremely rude over the phone. She definitely needs to be retrained on her customer service skills! Who has a attitude at a place that’s suppose to “ help “ people.

Didn't acknowledge mine or my primary care physicians concerns about needing an earlier appointment or an urgent Care appointment and told me explicitly that they would not circumvent my appointment if I came into the urgent Care side to help me with the things that I was having going on with my pregnancy. I ended up losing my pregnancy I do not recommend going here.

I'm currently being seen here and I'm 40 weeks pregnant my doctor is great but they never answer the phone at all. So if I need to call or ask for advice from my midwife I can't and I'm at a critical time since I'm overdue its very sad and discouraging that I have no one to turn too when I have questions cause I have been in the office and called just to see and nobody answers the phone but the whole front office and back are sitting down talking. I won't be coming back after I have my baby

I had a disappointing experience with WHASN, specifically during my first appointment with Holly Howell. Despite my excitement about my pregnancy after years of struggling to conceive, I felt undervalued as a patient. Concerns about my past PCOS diagnosis heightened my worries. At the appointment, an early viability ultrasound revealed I was 5 weeks and 5 days pregnant, and the way the information was presented made it seem like I might not have a viable pregnancy. Holly spent only 2 minutes with me, instructing a return in two weeks, advising against alcohol and cigarettes, and requesting a self-swab for testing. I, working in the medical field, was upset that she didn't discuss details. The visit note falsely claimed she addressed everything, even diagnosing me as a hypochondriac. Seeking another opinion from a different practice, I found better care, and my baby is doing well. I won't return to WHASN.

I will never recommend a WHASN emergency to any woman!! I ran into complications while finding out I was pregnant. Bleeding/cramping. Couldn’t get in with my doctors office because they didn’t have an ultrasound tech so they recommended I go to a WHASN emergency. Went to the one on Durango. I was still very early so I was getting blood work done and doing all these different tests that needed to be done. I kept being told I would get these results this day or this day. 4 days after the fact I was told something different. I was then told my hormones were accelerating and needed to go in for another ultrasound to the WHASN on rose st. Brought my husband with me in hopes of good news. When the doctor came in my husband and I were having a good time laughing with one another and the doctor came in I believe her name was Tami B. She immediately stated “this isn’t good news!” We had a bunch of questions and we’re told there was no fetal pole etc. And we were told that we needed to make an appointment with my primary OBGYN to get medication because if it wasn’t going to come out naturally we needed something to help move the process along. Called my OB the next day and they told me they usually wait to schedule the first appointment until 9 weeks to ensure correct information is given to their patients. I then went to the ER because I was still bleeding. 8 hours later.. blood work, urine samples, ultrasounds. Baby is just fine!

I've been treating at this location for about a year now and I've really tried to give them the benefit of the doubt, but this place is just horrible. The most recent situation that occurred was this morning. Per the doctor there (Chris Moore) he wanted me to go today for blood work and a have a follow up in a week to go over the blood work, these appointments were both scheduled a month in advanced. I get there today and was left waiting in the front for 30 mins with NO OTHER PATIENTS UP FRONT. I'm normally not one to complain about waiting because I know how crazy clinics can get but the fact that there was no one else and I was still left up front is very unprofessional. I then get a call a few hours later stating I need to schedule a follow up because I don't have one and they apparently have no memory of the appointment that was already scheduled a month in advanced. They are also horrible at picking up the phone, sending over prescriptions on time, and getting you your results, they say 3 days but it always takes about a week. If you've read this far, please take my advice and treat somewhere else, these people do not value their clients.

I wanted to leave this review just for others to know that this place has the worst service. Worst receptionists and doctors. If you can find another place to go to for OBGYN PLEASE DO!! I will definitely not come to this specific place once I give birth. Such a horrible experience all through out pregnancy. I felt pressured, insulted, not comfortable at all. This place and it’s staff show now empathy nor understanding to their patients situation all they want is to get paid as much as they can so they schedule and schedule appts. Not just that but, you wait 30-45 minutes to be in and out in 2 minutes by the doctors. Absolutely horrible place to go to!!!!! PLEASE LOOK AND SEARCH FOR OTHERS WHO TRULY CARE ABOUT YOUR WELLBEING AND TAKE THE TIME TO CARE AND UNDERSTAND YOUR NEEDS. After all you are (insurance) is paying them!

Horrible experience at the Urgent Care. I went in for some cramping and because I stoped my progesterone shots. I wanted to see if my baby was okay and the lady at the front desk was ready to turn me away because she said I needed to see my primary care doctor. I asked to speak to someone else and she brought out the MA who finally let me check in. The ultrasound tech was very rude and unfriendly. First I asked if my husband could come back because the last 2 times I was there they let him back and she said no. Keep in mind, I’m seeing other husbands go back with their wives. When she was doing the exam, I asked if everything was okay and she responded with, “well there’s a heartbeat” which we already established. Then I asked if I could have a picture of the ultrasound and she said no, this is an urgent care. I’m literally looking at the pictures that printed out and she is telling me I can’t have them, when the last 2 times I was there they gave me the pictures. If that’s a rule because it’s an urgent care then they need to be consistent. I attempted to bring all this up to the nurse practitioner who was seeing me and she avoided the conversation with every fiber in her being wanting to rush me out. Anyways I won’t be going back and I suggest avoiding this Urgent Care at all cost. Tiffany Gelladuga

The staff was was friendly and the office was clean but during my appointment, it felt like Dr. Chris Moore couldn't get me out of the office faster. He interrupted me when I was expressing my symptoms and he tried to rush the conversation to a solution. I would have appreciated being able to talk a bit more about what I could do for relief other than a prescription. While I understand doctors are busy people, I wish I was treated with more patience. We talked for 3 minutes.

Dr Holly Howell has forgotten to call my prescriptions in for me several times and it takes forever to actually get ahold of her. Also, this last time she really tried to pressure me into getting an IUD I did not want! I was there to change birth control pills because I stopped breastfeeding. After trying to pressure me into getting the IUD, then never calling in my prescription for the birth control pill I was asking for I won’t be seeing her again.

I have been going here off and on for 6 years using their Urgent Care. At first they were great with answering phones, customer service was top notch, bedside manners A+, ordering tests & giving results right away. Now they rarely answer you & when they do they literally will advice you to find a different OBGYN I’m an Office Manager for a Primary clinic & worked my way from Front Desk to Medical Assistant to Manager. I’ve worked in cardiology, pain management, obgyn, & urgent care & I have never ever experience this level of pathetic effort to simply schedule an appt. I walked in to confirm my pregnancy prior to this phone call & the PA that saw me didn’t order more tests because the wait time for Ultrasound was 3 hours & my concerns would be handled at my next visit once I establish care with an OB there. If you have that much traffic for ultrasounds you should really get an additional station specially since this is an OB. I’ve been to offices that don’t even have a tech there and send you with a referral somewhere else. However, if you’re an UC for womens needs & also regular OB then a 3 hour wait is ridiculous. Having to choose between waiting 3 additional hours and not having an US done seems like a huge miss for me. I didn’t schedule At checkout because I wasn’t sure of my schedule when I called back I was informed that the OBGYN there ONLY delivers via C-section. Their other option is a midwife. I would go if it was after hours and I had no other choice still prefer it over a regular UC just because they’re OBGYN & I’m pregnant and I know regular UC are very limited in what they can do for you pregnant but once I have my baby I won’t return they obviously have more patients than they can handle. I’m curious if this is a staffing issue or management issue because I used to love them and recommend them to some of our patients but now it seems like they just don’t want to treat you. I will no longer send patients to them. To me it seems like they just don’t want you to be a patient there never had a problem with the UC side only that they’re harder to reach than the president. Scheduling to be an actual established patient horrific experience you can just let us know you’re not accepting new patients. FD girls are always nice not sure if they’re the same ones that handle phone calls or if it goes through a call center. MA’s always nice with the PA, NP, or DR it depends who you see. The Ultrasound tech I saw was nice and professional.

Provider Renae Huening refused me service this afternoon due to payment conflict when an agreement was already in place that I did not have to pay for this visit. She walked me out of the room and stated I needed to return when an office manager is here knowing that I have an infection that can spread causing an infection in blood stream and become life threatening. I do not recommend this doctor if you care about your health.

I’ve been utilizing this office and the Durango office since 2017 and I haven’t had any issues. The entire staff has been great. Holly delivered my baby boy in 2020 and was absolutely wonderful during my prenatal care. If it weren’t for her quick response during my 3rd month of care my son may not be here right now (short cervix, cervical cerclage) I’m truly TRULY thankful for her and the entire staff.

I absolutely love this place. I can't get into my regular dr office without a 3 month appointment so I took it upon myself to keep coming back. The service is awesome and they treat me well for my chronic condition. Keep up the good work ladies.

I took my girlfriend here twice both times the front desk were very rude and unprofessional.I also did a run around because there was miscommunication on their end just for them not to see her. I was already home by the time they offered me to come back also why would i feel comfortable taking her back to rude people. The front girls name was melissa. Overall wouldnt go back especially when im supposed to trust these people.

Worse customer service I ever seen. Don't be surprised if you pay all the bills that the clinic provided, but after a while you will receive a bill that says you have to pay the same amount (I pay in cash)!!! Do not recommend!

After the experience I had tonight with not only the doctor but the lab technician I won’t be back again. I left this place practically in tears for the way they acted and treated me tonight. All I wanted were answers as to why I was having so much pain and to get my other symptoms addressed but take my advice just wait and see your normal OBGYN or go to another urgent care, they are such in a rush here they forget about actual PATIENT CARE.

7/11/22 Did not get my prescription, I had to look for another OBGYN who’ll take me in and my appointment is not until August. I’m truly disappointed and livid about this place, they do not care about their patients at all. Canceled my appointment with them and was asked why, I told the lady “I’ve decided to go elsewhere.” Please look elsewhere, from the looks of it all WHASN locations are terrible. 7/8/22 Literally came here on Wednesday because of a concern bump on my breast, the provider that I saw prescribed me some medication to take for couple of days to see if it’ll help, the front desk worker told me it’ll take about few hours to get the prescription sent to my pharmacy, well it’s now Friday and I still don’t have the medication. I’ve been calling them daily on this matter and apparently the provider I saw hasn’t even issued the prescription and the ladies at the front have been sending her messages. We’ll there goes my money and time, I even scheduled an appointment with them to do my yearly, but now I’ll have to cancel it because this is just not right. Im stressing out about this bump on my breast and im not getting no where. Do yourself a favor and go elsewhere. This clinic fails their patients.

I went here Saturday as a walk in. The visit was quick and the girls in front were sweet and professional. BUT, the clinician “Tammy” was awful. She didn’t talk to me AT ALL about what she thought what going on with my body, what I do in the mean time until results are back, she didn’t ask me about my symptoms, nor did she tell me WHAT I was being tested for with the swab she did. She didn’t ask me any details as to why I was there and what I was experiencing. She came in swabbed me and said “we will reach out with results”. I was not even given a time frame for how long results take or anything. This was my first and LAST time at WHASN.

I was a walk-in and got there early Saturday morning. I had to wait, but considering others had appointments it was not bad at all. The staff from the front desk, MA, and NP were friendly, professional, and genuine. The office was very nice and clean. I highly recommend the city center location. With some of the bad reviews on here I was a little skeptical, but from my own experience... I would ignore the bad reviews.

Go elsewhere if you’re able. This WHASN location gave me a false positive for chlamydia - I had only one partner and made him get tested, he was negative. I told this to the staff when I saw them soon after for an ultrasound and they assured me his negative result must have been wrong and he should be retested. Doubtful, I didn’t take the prescribed antibiotics and got tested elsewhere at two different offices and tested negative for chlamydia at both. What bothered me most was that the staff shamed me for bleeding during an urgent care exam. “Next time, be sure to come in when you’re not on your cycle.” Staff in an OB/GYN office (of ALL places, seriously) should be able to handle menstrual blood without acting repulsed like a prepubescent boy. When I had my exam with a new doctor elsewhere, I apologized for bleeding and they were confused why I would think that’s a problem.

The family nurse practitioner and aid/nurse I saw were great. The office has a comfortable atmosphere. I am not impressed with the phone answering service. When calling, if you choose the option to schedule an appointment, you will be put into a queue to speak to someone. If you choose any other option, you will be put to a voicemail that says your call will be returned within 24 hours. If you leave a voicemail, it is highly likely you will not receive a call back, and you definitely will not receive one in 24 hours. I have left messages a couple times and never received a call back after several days. I got ahold of someone over the phone by choosing the option 3 for scheduling. I learned from the representative on the phone that in order to get better response I need to use the patient portal and send messages. I have never used the patient portal before and didn't know beforehand that I should be communicating on there, otherwise I would have and had my issue resolved sooner. Before discovering the issue with the phone service (when I went in for my appointment) the paperwork I filled out at the office asked if I have ever used the patient portal before, I checked off NO, yet no one asked me about it or mentioned anything about using or how to get into the patient portal while I was there. I spoke to the office manager regarding the phone service, they stated that the office is understaffed and unable to answer to the call volume and that their answering machine is backed up and they are unable to get to the messages left by patients. My recommendations for this office: 1. When patients come into the office for walkins/appointments, please communicate with them that the best way to contact staff for everything else other than scheduling an appointment is to use the patient portal and if they have not used it before, help them set up. 2. The answering machine should not tell people that they will receive a call back within 24 hours when it is known know they will not. 3. Consider the issues that will arise with any patients that are not technologically savvy. This situation resulted in delay of my care. Luckily my situation is not severe, but someone else's could be, and they could potentially be hurt by the delay in care or at the very least have a poor experience on top if what ever else they are experiencing in their lives.

The parking lot is ridiculous, the restroom is dirty with very watery "soap" and an empty sanitizer dispenser. The doctor was nice but the front office staff not so much... It takes about 5 to 6 phone calls throughout the day and being sent to various full voicemails before anyone will answer the phone. Don't expect anyone to call you back or call you with your with results, they say they will but they won't, you have to make the 5+ calls. Then they will tell you your results are normal even when you have symptoms and another doctor says they aren't... The girl who answered (she didn't give a name) said they were normal and maybe I just had a little yeast infection (she wasn't even my Dr!!) When I said I had the same symptoms but worse she said I'd have to come in for another evaluation! To give the same details I just did at my last appointment!! And pay another copay for the same thing! Seriously don't waste your time. Go to a normal Dr office.

I love Holly. She’s a great provider, and always makes me feel safe and comfortable in her care. But it is impossible to reach anyone on the phone at this clinic. I’ve been calling since Monday morning, so I can ask some questions regarding insurance, and not one person has answered in 2 whole days of being open.

I was lucky enough to come across this place and I am so grateful I did. The staff was so nice and so kind. The facility is so clean and I can’t say enough good about them. They were fast to take me and fast to get me set up with all the tests etc.

This review is about Shannon Ravesi - not the location of the WHASN. For being pregnant for the first time, we were excited and nervous. At first, the women at the WHASN City Center location were great. We met Shannon after our first appointment and I had mentioned that I was interested in a home birth as an option. After hearing this, her entire demeanor changed and she started talking to us about how nobody in Las Vegas is licensed to be a midwife or doula. I was hearing this weeks after meeting midwives and doulas who in fact, were licensed in Las Vegas and had helped in hundreds if not thousands of births from the FEW I met. I wanted to become a doula eventually, so I had done so much research and learning about birth in general the past year or so before becoming pregnant. She immediately told us we would have to not use her anymore if we planned a home birth and just had this negative attitude towards birth workers in general simply based off of the fact that Nevada doesn't require licensing for them. That was the first time we really didn't get a great feeling. She did not make me feel heard and basically tried telling us how unsafe it would be and her quote was "even if you gave birth in the parking lot of a hospital, you are still too far." I knew from that meeting that she was not for us. Not for me, definitely. The last encounter was finding out I had a miscarriage between week 12 and 13. From hearing the devastating news, she told us how sorry she was and gave us our options. My biggest problem with her was how much misinformation she gave me about choosing to do the medicated miscarriage at home THAT far along. She simply told us it would be "like a bad period." What I went through was the worst pain of my entire life. Traumatic, and life changing in a way that I will not explain. After that, with the checkup appointment, I had broken down in front of her and explained everything we went through and how I was NOT prepared at all. How she didn't help me prepare for that at all and the fact that she should NOT be telling patients this far along how its a simple "bad period". This woman looked at me and told me "well, it IS like a bad period" and then walked out of the room to schedule the D & C. I will NEVER recommend this OB/Midwife to any woman who is pregnant.

The doctors and staff at this location have been wonderful. My weight time is never longer than 30 minutes, the nurses and doctors have been all very caring and are always happy to answer any questions and they offer walk in appointments. I've been very happy wih my experience.

Always quick and helpful. Makes me feel comfortable 😌

If I could give 10 stars I would!! Dr. Chris Moore has been my Doctor since I moved to Las Vegas from Los Angeles 15 years ago. When Chris moved from another facility to WHASN a year ago, I moved with him. He is knowledgeable and professional and truly cares about his patients. Chris is kind, caring and very easy to talk to. He calls me back directly when I leave messages for him at his office and has even called me on the weekend to follow up after a hospital stay. I always leave his office feeling like I'm receiving THE BEST CARE and feel very fortunate to have him as my Doctor.

was very sad of how this office deals with calls, I have to call about 10+ times for someone to pick up & goes to voicemail. If you guys are very busy why not have your own call center to pick up calls & schedule your patients appts. Never return calls & never pick up the phone….. I always gave it the benefit of the doubt but honestly receptionist is the worst. Had them tell me they’ll call me back ( same day ) with an answer, no call back was received. I understand clinics get busy but wow they either need to hire new workers or hire MORE people to help……..

I have been with Christopher Moore for years. I actually started with him at Redrock Medical and was so happy to find his new home with WHASN. Chris is an AMAZING doctor he has helped me in so many ways with resolving or find the root of all my medical issues. Chris is very honest with me when it comes to my health and taking care of myself. I must say the weight-loss is one I fail to stay on track with but Chris hasn't gave up on me in that area. I referred my sister to Chris as well and she brags about her doctor as well. Thank you Dr. Christopher Moore and the team at WHASN for taking GREAT care of my family and I we appreciate you ALL......😊

Do not go there if you value your condition. I went there on a Saturday, one person ahead of me and still It took two hours to be seen. Once seen, pa ordered bloodwork and said it will be available to me Monday or released to my online portal. I didn’t hear anything and called them on Tuesday, front desk with an attitude said we send results out and it takes over a week. Why go there then? How is that quick care? Save your money even if it’s paid by your insurance and go to a real quick care where you get your results immediately. Thumbs down

If I could give them 0 stars I would. I have been using this office since 2016 and they have always made going to the OB/GYN a chore. They are slow. You’ll be there for 2 hours minimum because they over book people along with accepting walk-ins. They will also confirm with you before you leave which pharmacy you want your prescription sent to and it will end up being the wrong place every time. Then you have to sit on the phone with them to try and correct their mistake and it takes forever for it to be corrected. I have seen Christopher Moore before and I felt like I was being rushed out of the office and he wasn’t even listening to my concerns nor did he care about my concerns, just wanted to put his opinion in. This office NEVER follows up with you unless it’s urgent and even then half the time they don’t. They cancelled my follow-up appointment the morning of my appointment. I have never hated going to the OB/GYN in my life until I started coming here. I’ve tried to give them the benefit of the doubt for years to see if it would change and it hasn’t.

This place makes me so mad they have forgotten to prescribe my birth control, and canceled my appointment two times so far! They call and cancel an hr before my appointment like this is okay! I have to call out of work to come here and they just canceled my appointment again! Yes like all peoples jobs are understanding! Not!

I was visiting the town from other country and had some problems of UTI symptoms occurred. I am very grateful for the walk in and sufficient service they provided. My provider was Catherine Wong who showed caring and thorough info when explaining the diagnosis and prescription. I am also very grateful for the crew of this clinic.

Love this place . The girls are always nice and sweet when checking in at front desk. My provider Brittany T and her MA are amazing and kind . She always makes sure that I get all appropriate testing done for my health, couldn’t ask for a better health service so thank you healthcare workers !

I try to call the center to give notice about my change in an appointment and they don’t pick up the phone. This has been a reoccurring issue. My appointments with my midwife were a month and a half out. They’re really overbooked.

I had a great experience at this location today. From the front desk to the doctor and staff everyone was so sweet I wish I could remember their names. They made sure me and baby were doing well. I was a walk in and tried to come close to opening and I didn’t have to wait any longer than my normal appointments I would definitely recommend this OBGYN

Went in for an IUD check because I could not find my IUD string and was having bad cramps in my uterus and both sides of my ovaries. Ultrasound tech was very sweet to me but when the provider Catherine Wong came in to talk about my issues, she kept interrupting me/ talking over me in the middle of me talking about my pain and telling me that my IUD was perfectly placed. When I talked to her about taking it out she told me that it would “not hurt” without numbing. Left after the front desk told me that “she deleted my information.” I don’t recommend this place to anyone that wants answers.

I came into this location without appointment the first time. I was 6 weeks pregnant and they eased all my concerns in a timely fashion. I saw them throughout my entire pregnancy & they referred me to a high risk Dr/practice when some things came up. They were equally as great. When my main OB was unavailable on the days I was, I was seen by another physician and she was friendly and informative. Whenever I’ve had questions they’d answer and let me know what to do. I’ve given birth and they were all so kind and great. Whenever I come to appointments I’m always called in on time or earlier. I’ve had a great experience here with all the staff. Only 4 stars because of the parking situation I wish there were more spots

I came in for a quick walk-in because the location I usually go to had no appointments available and I was seen so quickly! I think it may have been faster than the wait at my usual office tbh. They were all lovely also!

I was a walk-in. I was seen within 20 minutes, everyone was super friendly, and Renee had more knowledge about how to handle my health issue than my regular ob/gyn. Great experience.

Didn’t wait long at all for a walk-in. Place was friendly clean and solved any issues or concerns I had thoroughly & had me back on my way! I highly recommend this clinic!

I have been going to WHASN for a couple years now. I mostly visit the Aliante office, but have been to City Center a few times as well. All of the clinical staff at both locations have been excellent. However, the billing department has not been as easy to work with. They are difficult to get on the phone, and when a claim is not billed correctly, they make it the patient's responsibility to call the insurance and get it resolved. Because I work in the medical billing industry, I know how to get my claims processed correctly, but I know this isn't the case for all patients. Be sure you are checking your EOBs from your insurance before blindly paying them.

We were visiting from out state and ran into a health issue. Everyone was very courteous and professional. They answered all of our questions and the out of pocket cost for an assessment and treatment was very reasonable- certainly cheaper than had we gone to the emergency room. Very thankful for the people here and the clinic

My wife was very sick with a fever and had stomach pain, and she is almost in her 3rd trimester of pregnancy. We are currently going through WHASN for our pregnancy, and upon the instruction of the on call doctor, they recommended we go into this clinic for testing. While down at the clinic they needed to check the heart rate of the baby, to check if the baby was safe due to how sick my wife was. The clinic refused to allow me to go back with my wife, and required me to wait in the waiting room, despite me being the father of the baby. I informed the front desk worker that I really wanted to go back with my wife, due to being concerned about our baby and the pregnancy. I was informed due to “Covid restrictions,” I as the husband and father would not be allowed to be with my wife and unborn baby.