1/5 Pamela M. 4 years ago on Google • 6 reviews
The
worst
business
I
have
ever
encountered.
Apollo
is
a
scam
artist
and
has
attempted
fraud
with
me,
claiming
that
I
owe
him
more
money
past
my
expiration
date.
He
first
lied
about
my
signing
up
for
the
renewable
package
when
I
clearly
signed
up
for
the
non-renewable
one,
which
I
was
told
would
automatically
stop
payments.
Then
he
lied
about
freezing
my
account
for
six
months,
when
it
was
only
two
months
that
I
asked
for
my
account
to
be
frozen
so
he
can
charge
me
more
money!
Turns
out
he
never
froze
my
account
and
I
paid
off
all
of
my
payments.
Here
is
my
interaction
with
him
when
I
tried
to
permanently
close
my
account.
1.
He
told
me
misleading
information
about
my
contract,
saying
that
I
had
to
physically
come
into
the
office
and
cancel
my
contract
in
person
and
that
I
had
signed
for
the
renewable
option
in
which
they
could
charge
me
per
month
prior
to
cancellation.
That
is
not
what
I
had
signed.
2.
I
had
tried
to
contact
Fasi
on
multiple
occasions
and
left
voicemails
in
regards
to
my
account,
but
no
one
had
contacted
me
back.
3.
The
business
owner
told
me
in
an
accusatory
fashion
that
it
was
my
fault
for
not
reading
my
contract
and
for
not
reading
the
automatic
renewal
program,
even
though
I
had
initialed
the
non-renewable
membership.
4.
I
was
very
upset
but
instead
of
resolving
the
conflict,
the
business
owner
Apollo
snatched
the
cancellation/non-renewal/buyout
settlement
request
form
from
my
hands
and
closed
the
door.
5.
I
told
the
business
owner
that
I
was
not
leaving
until
I
had
some
physical
proof
(i.e.
signing
the
cancellation
request
form)
that
I
requested
to
cancel
my
account.
Not
until
I
threatened
to
contact
the
Better
Business
Bureau
and
take
legal
action
did
the
owner
give
me
the
request
form
to
sign.
6.
After
I
was
calm,
I
asked
when
I
was
going
to
have
my
account
cancelled.
The
business
owner
did
not
tell
me
a
specific
date
and
then
told
me
I
had
to
email
my
cancellation
form.
When
I
asked
him
why
I
had
to
email
him
my
form
when
I
had
a
physical
copy
in
my
hands,
he
told
me
I
had
to
leave.
7.
The
owner
told
me
that
before
cancelling
my
account
he
would
have
to
look
to
see
if
I
made
all
27
payments.
I
told
him
I
had
bank
statements
and
proof
on
my
Wells
Fargo
app
saying
that
I
was
already
charged
every
month.
When
I
kept
asking
him
for
more
information,
he
kept
threatening
me
and
telling
me
I
had
to
leave.
8.
While
I
was
filling
out
the
form
and
was
calm,
Apollo
kept
telling
me
that
"I
had
issues"
in
order
to
antagonize
me
when
I
was
clearly
complying.
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